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screen time/text/data

Is there anyway to pick up a transcript on my familys screen time/text/data as there is showing none available online for recent data.

Questions

 • Apple

65

1

0

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Calls, Texts & Data randomly going out (iPhone 13)

I have had this iPhone 13 for the last six months. Yesterday suddenly I noticed I had no bars, could not make calls or send texts. Essentially only able to use WiFi, though WiFi calling wouldn't even work.  Contacted AT&T and used their suggestion to restart Network Settings and/or take th

Questions

 • Apple

112

2

0

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Official Solution

ATT Prepay SIM not working in Apple iPhone XR

I swapped the SIM in my XR to an ATT Prepay (from a TMo) and the phone works but getting no data. How do I get the phone to take the ATT settings? The prepaid plan has data, the account says it's all good, and I know the phone works...(and yes, it's unlocked).  Surely the iPhone can recognize

Questions

 • Apple

451

2

0

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Why wasn't my account deactivated?

Hello, I’m form the UK and when I went to the US for a year I got a prepaid monthly plan from AT&T where I would manually pay every month when my balance wasn’t zero. However since I went home I stopped paying for my sim and broke it and threw it away, yet I have been home for 4 months now witho

Questions

 • Wireless Billing

559

13

Accepted Solution

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AT&T suspends one of our 3 lines without us asking...WHY?

All of a sudden one of our lines has been suspended without our request or permission. Anyone know why??

Questions

 • Wireless Account

95

3

0

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Charging port

I need to see how much it would cost to fix my iPhone 12 charging port. TIA

Questions

 • Apple

115

1

0

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Wireless activation and upgrade fees

I'm thinking about upgrading my iPhone 8+ to the iPhone SE. Do I have to pay an upgrade fee + an activation fee when I do an upgrade? How much is the upgrade fee and activation fee?

Questions

 • Phone & Device Upgrades

156

2

0

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Switch carriers

I have t-mobile I just signed up with them I traded my iPhone 11 for iPhone 14 I just got it last week or two and it is still in perfect condition but I am not happy with t-mobile service and I was told I could switch to y’all and y’all could pay t-mobile off for the phone I have and I could pay y’a

Questions

 • Network Coverage

57

1

0

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Two new iPhone 12 Minis - one connects to 5G, the other does not

Hi all, I've recently purchased 2 new 12 Minis, one for my son and the other for my daughter. Both are on my family's Unlimited plan. My son's phone was an old line, adding a new device. Transferred from an iPhone 6S. My daughter's was a new line, new device. My son has reported that his phone n

Questions

 • Apple

169

11

0

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Add a new line

I would like to add my grandson to our plan, but i cant reach anyone live

Questions

 • Wireless Account

167

1

0

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I have a iPhone. Can I call from Costa Rica.

What do I need to do to add an international fee…if I need an international fee, with a yearly prepaid account.? which one will help me with Google, phone etc?

Questions

 • Plans & Features

41

7

0

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ActiveArmor blocking selectively on iPhone 13

I have this peculiar problem. I can use 1GBPS Home Internet (and wi-fi) on my iPhone XR cell (Primary). However, another cell iPhone 13 (Secondary) can’t use wi-fi to browse the You Tube or other Voice calling apps. It seems that ActiveArmor is blocking the traffic. The moment we switch to LTE conne

Questions

 • AT&T Fiber Equipment

215

2

0

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Walmut.attlocal.net

Please tell me what walnut.attlocal.net would be? It shows up in my device list

Questions

 • AT&T Internet Security

89

1

0

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Incoming international call from Australian wireless number

Hello! If I’m in the U.S and I have an unlimited talk and text plan and I receive a call from an Australian wireless number (over WiFi) , will I get charged for the incoming call?Thanks!

Questions

 • Wireless Billing

221

1

0

Accepted Solution

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Releasing Phone Number

My husband wants to transfer his number to my plan. Is there anyway to release his phone number without having to contact his father (account holder)? He has a narcissist for a dad who refuses to do anything to help him out, but my husband doesn’t want to lose his phone number. We do not know the

Questions

 • Apple

98

1

0

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I need to unlock my iphone SE 2020 that I bought prepaid for one month

Hi! I need to unlock my iphone SE 2020 that y buy prepaid for one month, i know you need to have at least 60 days of plan but is there any options? i really need it... so if someone could help me it i`ll be asome! Than you

Questions

 • Apple

307

2

0

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Device Performance - Fountain of Youth Tips For Your Phone!

Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

Questions

 • Other Phones & Devices

10.9K

8

0

0

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I'm not able to send or receive SMS messages

I can get iMessages, but my SMS messages are not coming through or being sent out. My phone works to make calls, and I've installed the latest software updates and ran though as many times as your unhelpful support has told me to shut it off and turn it back on. I'm still not able to send or recei

Questions

 • Data & Messaging Features, Internet Tethering

64

1

0

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Cross Upgrade with Next Up Lines

I have 4 lines with AT&T and am receiving bogo credits on two of them. I needed AT&T to transfer the bogo credits to the other two lines because the ones with the promotion also have next up on them so when I upgrade I will lose my credits. They told me they can't and I can do a cross-upgrad

Questions

 • Wireless Billing

847

3

0

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Closed

Official iPhone XS & XS Max Tracking Thread!

Hey Everyone!!   Another exciting year for us to get our hands on the all new iPhone XS/XS Max.  I can't waitttttttttttt to get my hands on the new 512GB Gold iPhone XS Max!!   So let's do the same thing we did last year. Answer the following: Which iPhone did you purchase (size & color), order date

Questions

 • Apple

51.7K

298

0

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