I have a run of coax from the easement side of house to the rack where the modems reside. If I pull a cat6 from the outside wall I do not have to know the length. It is less than 300 and I can terminate both ends after. If I have to pull fiber then I need to measure to know what length to be able t

I have been looking forward to changing to Att fiber since my brothers neighborhood had the lines ran a year ago and spoke well of the service. About 3 months ago the wires were ran at my house and I have checked online multiple time to try to sign up, your website incorrectly shows it is not availa

I'm a current customer with Gigapower service. However, I am planning to move in the next couple weeks, to a house in the neighborhood adjacent to my current one. I'd really like to get Gigapower service at my new house, but it doesn't seem to be available according to the ATT site. However, there i

Hello i am about to have a tech come and do the installation in a few days. Is it possible for the tech to do all the installations outside? If anything have it done in the garage which is basically almost the center of the house? Because my parents do not want anyone inside especially with the viru

AT&T installed fiber in our neighborhood over a year ago and skipped our street. No one has ever been back to install the fiber on our road.   Literally all of the houses around us on other streets have fiber access. See below image.  Please help me figure our how to

I had a technician come out in Oct 10 to fix my connection problem with my modem. He moved the modems location and created a new phone line in my dining room for the set up. Since then, I’ve noticed cords and outlets getting very hot to the touch. Today it rained and one side of the wall with two ou

A fiber optic line is being bored into the neighborhood behind my mothers house. She called me Wednesday October 14th that her AC was out and that her lights were flickering. I went over to see what was wrong with her AC unit and called an AC repairman. He came out to the house on Thursday October 1

Hello, I recently bought a phone in January 6th and purchased with a gift card. I realized that my giftcard only had $25 or balance, but the initial payment to buy a phone was $50. I also traded in my phone, and was confirmed to have a value of $350. What can I do? It still shows as pending.

I bought one of these more than one year ago because we were experiencing a poor Wi-Fi signal in the areas of our house farthest from our router.  A technician sold it to us and said all we needed to do was plug it in and it would work.  That has not been the case.  I recently realized that it has t

ATT just recently came into my neighborhood and installed the basis for what will be ATT fiber. Crews were nice, did all the right things. All property repaired. They have since moved on from Wichita to somewhere else. A very nice Romanian gentlemen was the crew leader. However, yesterday I noticed

AT&T cut corners by hiring a third party to install fiber optic in our neighborhood. No one inspected the work and it turns out they missed multiple houses. We signed up to upgrade our internet to fiber optic and now can not due to the incomplete work. We will now be without the service we signe

Thank you Spoom2,   I called the number provided. Sedgwick apparently does not create claim numbers for damage. Their automated message machine tells me to call  800-288-2020.I called that number 3 times. The 3rd time I did eventually get a hold of a human (Blair).She was is billing or som

Can someone tell me how to go about getting fiber installed but not have it hanging from the pole strung across the backyard to the house? Looks like all of my neighbors who now have fiber have the wire hanging from the pole, draping across fences, hanging through trees, etc which is very dangerous

So i just received another call telling me that it will be an estimated Date of Jan 17th for completion of the facility issues. This has been going on over a month. NO one can give me a straight answer and every post i see on the Forum no one has ever came back and stated my services are now connect

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Hello, The City is burying the power at our residence and we were instructed to contact AT&T to have the AT&T lines buried so that the poles could also be removed by the City.Could you please put me in contact with the appropriate party at AT&T who could help with this?Thank you!

Hi, My household needs a secondary Internet service. After doing the research, it made sense to give AT&T DSL a try. I scheduled an installation for Today between 1:00pm to 3:00pm. Unforunately, the technician stated to my mother (I work a 9-5 and my mother works at home so I gave them her number) t

When our digital phone was installed, our account got mixed up with another person's installation. Their email address is in our account and they are receiving confidential information about our account. We never received a bill for this month. If I hadn't gone online and paid it, would we be respon

Hello, I am writing to you with a heavy heart I think this will be my last week with att, i remember switching to att after comcast was constantly giving me bad service and let me say this when i switched the internet was amazing but that was 4 years ago now my internet is subpar for the price i am

I have recently built a house and have been absolutely frustrated trying to get internet service (or any service) to my house. The parcel of land that is mine was given to me by my parents who have AT&T U-Verse at their address. I have not been able to explain this over the phone to anyone at AT