I am having an issue with attempting to submit an unlock request.  I was unable to confirm the email sent to me within the 24 hour period before it expired.  When I try to submit a new request, I am told that there is already a request and that I am to confirm the email that was sent to me. But I ca

I have experienced so many problems with AT&T and I continue to receive inconsistent responses.  I ordered an upgrade to an iphone   (via online video chat). The AT&T rep. ordered the incorrect memory and as soon as I saw the receipt come over my email, I called them back.&nb

I traded in three of my phones in January 2023 for three “FREE” iPhone 14s for me and my kids. It has been six months and I have not yet received a credit. I am told to continue to pay the full amount until the credit appears and yet, the bill that came in this week still did not have the credit. Th

I purchased the new iPhone intending to trade in my old iPhone 8+ for a credit. I received a padded shipping envelope from AT&T with an address in La Vergne, TN. I packaged my phone and shipped it mid December and the USPS update on the tracking number says it arrived at the Nashville, TN Distri

I recently ordered the galaxy smart watch. The order process went great, however the processing of the order itself is proving to be ignorant. I got the order confirmation which still says in progress. If I call the number for the order status however it says that my order is complete. So, I cal

I was in an attempt to switch services to AT&T and I ordered 6 phones. After the price came out and I found out I was misled by a salesperson, I immediately returned the package. After they received my package, and I called multiple times to confirm that they did, they told me I would be receivi

ATT promised me a credit on my trade-in. Looking at my current bill there is no credit.  I have the conversation stored with the ATT rep via chat.  Can anyone explain why this is taking so much of my time and how to get this done correctly? 

Neither of the two new android phones I recently bought do not allow me to post ANY videos on my ig story for some reason BRAND NEW phones both bit the only feature not working is posting videos to story & I've now wasted 1p00s of dollars on to phones useless to me without this & I don't lik

I bought a nice Tablet recently, a Samsung Galaxy Tab S2 (SM-T715).  I got a SIM card for it, went to buyasession.com and filled out the IMEIand ICCID info just like I had for my older tablet. But, it would not connect to the network.  So, I went to the AT&T store next to Northlake Mall in Atlanta,

At&t won't Honor the warranty so if anyone else has a (Edited per community guidelines)ty phone I'm going to see my lawyer tomorrow. I also have all phone conversation I got from customer support, And receipts .Done !! Going to post all my conversation on Twitter, tictoc,and my YouTube channel.

I have a carrier locked AT&T phone, and i recently paid a third party to network unlock the device. The device is no longer on the network, what can i do with this phone now? If im still leasing, can i trade it in??? Can i sell it, or activate on another Network and how does that work. I've had

Why on earth would I be getting a refurbished phone on my new AT&T plan. The other 3 phones on the plan are brand new.  How can I get this fixed?  Seems rather fishy to me.  Can we say "Lemon Law".

I have a Netgear Aircard A770S, during the pandemic the account wasn't used for 2 years so AT&T deleted the MyGoPhone account. The unit powers up just fine and says "Registration Error SIM not provisioned - MM#2".  Called customer service and they explained the account had been deleted due

First, I am not trying to activate the VPN within AT&T's equipment. I just need AT&T to allow a device on the inside of my home network to create a VPN connection to a corporate network via the internet.  All of the specifics of the connection will be handled by the Cisco/Meraki cloud,

I just received a Samsung S10+ from Asurion last night that is a brick! It got stuck on the blue downloading do not power off screen and would not reboot or reset! I took it to the AT&T store for help but as some of you may know the stores are no help with an insurance replacement. I've been wi

1) I’ve already ordered a new Xfinity Internet Starter Kit due to the complete lack of effort from AT&T to make sure my family and I are able to use the Wifi service we have been paying AT&T for since 2014. Over the past month, not only has our Wifi been dropping every hour or so (requiri

I've been trying for the last three days to get my phone unlocked. Once I receive the email from At & T for the request, your supposed to revive a email with a link to get it unlocked. I don't receive those emails. But, I do check on the status and it always says denied. I've went through the ch

I ordered samsung s23 ultra lavender from ATT online. Today UPS marked as my order delivered. Order number is 23-274178141648851 . But never delivered to me. All days me and my wife in at home. Nobody came to my door, nobody called me, nobody knocked my door. I never received my order. I will cancel

My phone has been in "unlocking" process for more than a week. It's only supposed to take 48hrs. What gives.  This is the reason I don't like AT&T.  I am a Directv customer and I'll cancel my account.

We just moved into a new house 2 weeks ago the last house built on my side on the street. A corner lot to be exact the road it a T and on the other side of that street houses were already built mine was the last 1 on that side of the street. My neighbor has a fiber box and I don’t. I’m the very last