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Cell phone doesn't accept incoming calls.

I have an ATT cell phone (Samsung S21 Ultra) and until recently an ATT land line. I had the land line ported to a 2nd cell phone (U318AA from ATT).  From that second cell phone, I can call the original phone without issue.  However, from the original cell phone, I get a message that says,

Questions

 • Other Phones & Devices

208

2

0

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4g and 5g compatibility of the many LG V60 models

In particular, the LG v60 models LMV600EA, LMV600TM2XACANCB/LMV600TM2XA, and LMV600TM. Are these models compatible with the most often used 4g bands on at&t? Are they compatible with or able to use or capable of using in the future AT&T 5g? Thanks.

Questions

 • Other Phones & Devices

538

6

0

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Official Solution

AT&T "mobile network disconnected" error in new HTC U Ultra phone

I set up a new HTC U Ultra phone a week ago and everything was fine, but a few days ago my mobile data stopped working. Data roaming is turned on.  I've checked the APN settings and they seem correct.  When I try to view network preferences, I get a "Please make sure you have valid SIM ca

Questions

 • Android

693

3

0

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how do unlock password/pin if you forgot the password /pin

Can't unlock my tablet forgot my password /pin what can I do to unlock it.

Questions

 • Samsung

31.7K

30

0

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Split phone off of plan

Hi, my husband and I are going through a divorce and he is the primary on the phone plan. Could I split off the plan and keep my number?  Thanks

Questions

 • Wireless Account

1.9K

1

0

0

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Router question for Arris NVG599.

802.11ac is that what we have on AT&T Uverse Arris NVG599? for AT&T Uverse?My area does not have the Gigapower yet.

Questions

 • AT&T Internet Equipment

1.5K

1

0

0

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Airport Extreme with Arris BGW210

So we just got AT&T fiber and if a computer is hooked up to it directly it works great. When I connect one Aiport Extreme, I disabled both wifi channels on the modem and turned on IP Passthrough to the Airport Extreme. When I do this the router does get a public IP and it is able to connect to the i

Questions

 • AT&T Fiber Equipment

371

1

0

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International plan as it relates to hotel wifi

I have the international plan. I understand I get charged $10 a day when I send text, place a call or use data.  What if I’m using my Hotel’s wifi? That should not count as using my plan, correct? When I use a hotel or restaurant wifi, I should not be charged $10 for usage with an instit

Questions

 • Wireless Account

118

5

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AT&T 2yr upgrade at third party retailers?

Is it true one's cannot upgrade anymore for AT&T trough Apple?

Questions

 • Wireless Account

848

1

0

0

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Can I Transfer Phone to Another Line After a Year

Hello, I have 4 lines (lets call them A, B, C, D). I want to do an iPhone 13 deal for lines A, B, C with a 36 month contract and put line D on some cheap android phone. Now after a year, line A wants to get the iPhone 14 (this time fully paid, unlocked, bought through apple). Is it possible for l

Questions

 • Wireless Account

130

5

0

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Update payment method, will Auto payment takes the payment or I need to process manually ?

Hi there, I am currently on my cycle, based on a postpaid service, my due date is on the 9th of this month, (Otcober 2021) I have updated my payment method from checking account to credit card. my question is. Will the payment that is schedulled to be taken on the 7th slides off and I need to make i

Questions

 • Wireless Billing

5.3K

2

0

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Thinking about using third party router for better signal - some questions

The wifi signal has become increasingly bad in our setup (devices and wifi tv boxes) and I am thinking about moving to my own router to handle everything with a better signal.  I am well aware that placement, walls, and so on affect the signal so please do not recommend changing the current location

Questions

 • AT&T Internet Equipment

16.9K

10

0

0

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Can I reuse an iPhone X?

I bought an iPhone X and after having it for a while, lost it. Because I had insurance on it through AT&T it was replaced. After using the new phone, I found the "old" iPhone X but had no need to use it as it was replaced. Now I want to use it in place of my iPhone 12 mini, which it is too small

Questions

 • Apple

126

8

0

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Cruise data plans

Has anyone taken heavy data users (teenagers) on a cruise and used the 200 MB cruise data plan? Wondering if it is enough for a 4 day cruise. I have a daughter who is on youtube and instagram constantly. The cruise ship has a wifi plan with 1000 MB. Anybody with experience with either of thes

Questions

 • Data & Messaging Features, Internet Tethering

104

1

0

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Nursing physician and Nursing assistant Discount

So I am a patient care assistant why does at&t not honor me as part of nursing even though I do the same tasks as the nurses?? They won't let me get the discount because I'm an assistant to the nurse.😡😡😡

Questions

 • Wireless Account

70

3

0

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Official Solution

Does AT&T not consider nurses first responders?

At&t does not consider nurses as first responders. Not even emergency room nurses. I wonder who they think will take care of them when they show up in the ER, fall out in public, have a wreck, etc. A lot of times a nurse will come to someones aid when a police officer or paramedic isnt around bu

Questions

 • Account Features

154

2

0

Accepted Solution

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How do you cancel a landline-person is deceased

We have been trying to cancel landline since June of this year.  We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI

Questions

 • AT&T Phone Account

534

2

Accepted Solution

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Early phone pay off online

are you able to pay off your phone early online or in your account on your phone?

Questions

 • Wireless Billing

13K

5

0

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Airties / Smart with extender with Fiber 1000

I have Att fiber 1000 service and get 980 mbps consistently on my computer and Xbox that have wired connections. But every wifi connection off the airties 4920 is only 200-300 mbps. I thought it was a limitation of the extender, but the Ethernet ports and specs say it is a 2 gbps device. Anybody kno

Questions

 • AT&T Fiber Equipment

460

1

0

Accepted Solution

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Closed

I am 500 dollars due on my bill and need covid-19 support

I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.

Questions

 • Wireless Billing

693

2

0

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