My family member passed away I need to know how to deactivate her line so I don't get charged for her line anymore

Good morning, How do I return the phone that went with [EDITED per Community Guidelines] so I get credit for trading in with an upgrade.  Kind regards, Trish (No emails, texts, nothing, I check email all day long, spam etc)

Hi! My Samsung Galaxy Note 10+ hasn't received any updates since I got it earlier this year. I'm in another country right now, is it the reason of it all?

Ebb program plan switch I enrolled in the 40 dollar a month plan and meant to do the 65 can I switch them now and not lose my ebb benefit 

Is the Samsung Galaxy S9+ able to update to Android 11? Mine is currently running Android 10, and I understand that the S9 phones are no longer supported.

I recently bought an S21 from a seller on eBay that's described as being a top seller. It was listed as an open box item, so I pretty much summed it up as getting a steal. I screenshotted the original listing which mentions that the phone is fully unlocked and that any SIM card would work. Only

My tv keeps cutting off by itself and the power button is blinking green. I have did the reset by holding the power button down for 10 seconds but still nothing. There is a black screen with 3 white dashes going across the bottom of the screen like it’s loading and there are 2 gear pictures on the s

Can't send send or receive mms messages and keep getting network error on samsung note 20 ultra after latest software. AT&T has been useless in resolving this issue.

I would like to upgrade my current phone (Samsung Galaxy S7) to a Galaxy S9 or S10e but whenever I try and purchase the full retail price on the ATT website, it says I have to either start a new wireless plan or upgrade an additional plan but I can't sign into my prepaid account to prove that I have

I live in the UK but for many years I have had a pay go mobile number with AT&T for use when I am in the USA. I received an email recently advising that the number is no longer associated with my account and had been disconnected. Telephoned to find out why and was advised that my mobile (Galaxy

I recently paid off a cell phone. And they will not unlock it so do not shop with these guys. They still have 3 year contracts. Other cell companies have 2 years

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

hi, i need a samsung A6 MCK code . How can i get code? Anyone know , please help me. My english is bad , sorry

Hello, I recently moved to Europe, and am no longer on ATT. Before I left I unlocked my phone in-store. Now, I am worried that I am no longer able to get carrier updates on a phone I paid $1000 for. I use this phone for work, and if I don't get Android Security Patch Level 2020-04-01, I will no long

Unable to call since 3g shuttoff. My phone: unlocked galaxy s10e, SM-G970U1(UES6GUL1). No option in settings for HD calling. Android v.11, Security patch, Dec.1, 2021 I've been told by tech support that they are waiting for a Samsung software update. I then received a text from them stating my pho

I just pre-ordered the Samsung Galaxy Z Fold 3. I spoke to a representative and was told that my Samsung Galaxy S20 FE would qualify for the 1k train towards it and to just select the Samsung Galaxy S20 option (since there was no FE option). I wanted to make sure this would be the case.

I cant log into my account idk y but thats irrelevant amyway all i TRULY wish to do is change my mobile number

I have a Note 8 AT&T unlocked version. I stay in India. I'm not able to update my firmware via OTA or Smart switch. It says "software up to date". I do not have an ATT sim with me. How do i update my software now? Also, is there a way i can remove the "Service Provider software" to make it a complet

When will the Samsung S20 5G get the latest software update? My S20 5G have the old software, which is Android 11 and UI 3.1 also the Security Patch is 1 September 2021. This S20 5G is under AT&T. Thank you!

I have a Samsung SGH-A687 that is locked into AT&T and I don't use the phone anymore. I have a friend that want to trade a phone with me but they still want to use the number they have on there sim card. The thing is that phone is from Cricket which is a company that is owned by AT&T. Can th