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Configuring AT&T Fiber with Netgear Orbi

Hello, I have AT&T Fiber using an 2Wire 5268AC gateway. I also have a 2-node Netgear Orbi mesh network using RBR850 routers. I have configured them both for the gateway to passthrough the internet traffic from the gateway to the orbi, but I've been using old documentation from users in these c

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wireless service, customer support, web site ordering, at&t,, firstnet

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

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24

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So Many Issues Lately, and then AT&T downgraded my Internet 100 Plan to Internet 50 during a technician visit last week?!

1) I’ve already ordered a new Xfinity Internet Starter Kit due to the complete lack of effort from AT&T to make sure my family and I are able to use the Wifi service we have been paying AT&T for since 2014. Over the past month, not only has our Wifi been dropping every hour or so (requiri

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151

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S22: Text Reactions

Hello Support, I recently updated my phone with the latest update. However, I still do not have the text reaction feature. My wife has a S22+ and it also does not have that feature too. I noticed other S22 from other carriers have it. May you assist? Thank you. - Linh

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45

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Mesh system producing slow/inconsistent speeds

Hello, I have been trying to set up a new wifi mesh system to improve coverage in my house. However, the speeds I am getting from this new network are inconsistent and usually very slow. Occasionally, the speeds will rebound to where they should be, but this is infrequent and unpredictable. The cove

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How to get repairs scheduled for property damage during line installation?

Fiber lines are being installed throughout our whole neighborhood. There were holes dug in yards without consent, then repaired poorly. Additionally spray paint to mark lines were left on sidewalks and driveways. How do we get support for someone to come out and repair yards and clean driveways/s

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78

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Fiber Internet Installed - Cable Never Buried

We had Fiber Internet installed on 2/26/2022 and we were told that a crew would come out in the next 2 weeks to bury the cable. Someone did come out in that timeframe and said they were there to bury the cable.  They started to work and then left suddenly.  Nobody has been back since.&nbs

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240

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Missed Appointments

I have had 2 appointments for internet and tv service be missed. On November 13, my first installation appointment was scheduled for the timeframe of 11AM - 1 PM. Since at this point I was not moved into the house, I had to have my father wait for the technician to arrive. Since no one arrived by 1P

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2.1K

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Closed

NEED SERVICE!!!!!

I am moving to a new house in the 77632 area code. My neighbor has AT&T.All up and down my street there is at&t, but when I call or go online it says there is no service!!!! Is there a local number I can call to have someone come out and get me hooked up to AT&T? I want phone, TV amd int

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repair contractor used my lawn for his debris

I would like to know if this is standard practice--I would assume not. On Monday, July 19 a repair contractor dug up part of my lawn and installed temporary fiberoptic to fix a problem across the street. He left every pieces of wire debris on my lawn, the sidewalk, and street. I'm sure the utility

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141

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Damage to Driveway

My driveway is cracking and sinking exactly where the installation crews bored under my driveway while installing ATT Fiber. I'm trying to find how to make a claim for damages.

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Complaint about deceptive practices

AT&T,   I've been misled about your services and your pricing by several of your employees. Here's the history- door to door sales person came to my house selling AT&T internet and AT&T TV. I inquired on the following items which I'll lay out in terms of what I asked versus what happened: What I ask

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201

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Installation Service (Technician Missing the Appointment Issues)

I had no one show up for my installation today. I called an hour before the appointment to confirm a technician would show up because I know this never goes how you want it and the lady (Leah - they refuse to give last names) told me that I was good to go. Fast forward to 15 minutes after my 2-hour

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1.8K

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Alarm light on ONT is on

So I got AT&T Fiber installed yesterday and it is already out today.  I have an service call set up for this evening but wanted to have a thread to update anyone else having the problem. Yesterday the installer was have a problem getting consistent readings from the outside box to the inside ONT (th

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anyone victim of TERRIBLE Support and website services of AT&T

I have cell phone and internet with AT&T. Terrible website.. most of the links keep circling around and dont load. Its been 2 years, NEVER once I am able to install the Internet security suite. THey are ever ready to take payment, but terrible service,. Phone calls get disconnected, nobody cal

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Lost my trade-in

I was convinced switching from Verizon to AT&T was the best option for me. I couldn’t have been more wrong, everything was fine until they couldn’t locate my family’s trade-ins. Not a single employee, not even the man that set up my plan can help me resolve this issue. Why is this such a problem

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Outside plastic demarc box is in need of replacement

My outdoor demarc box is falling off the house. The box has a broken tab at the top. It contains fiber for my internet connection (one finer comes out of the ground, the other into the house).

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69

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ERROR CODE: SSACT-523

I just came to America and bought a sim card and 90 days tariff but I can't activate it, ERROR CODE: SSACT-523 keeps giving this warning

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Self installation listed at checkout, technician installation automatically added right after

I recently signed up for AT&T 75Mbps home DSL Internet. At checkout the bill mentioned a self install kit and a $0 installation fee, which is what I want. I want to self install if I can. Immediately after checkout I got a confirmation email that, again, seemed to suggest I can s

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1.8K

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Fiber Available Around my area?

Hello , I made a post a few days ago about fiber and got one of my many questions answered. But I found the AT&T Fiber map and I was wondering if AT&T fills in areas like this will fiber , The area is residential and no fiber has been laid at all so it completely open to work with. I know no

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88

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