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AFFORDABLE CONNECTIVITY PROGRAM

Does anyone know how to transfer ACP benefits from my AT&T account to another provider?

Questions

47

2

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Buying an Addon for a different phone

I have $25.00 in my account I would like to use it to buy a data addon for a friend. Our lines are completely separate,we do not share a plan. How can I do this?

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20

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Problems updating acp benefit 30$ to 75$ tribal and have been confirmed I am eligible

so I have the 30$ acp benefit applied to my account but I have been qualified for receiving tribal benefits so that would be 75$ I want updated to my prepaid account but at&t keeps saying the 30$ plan is there a way to update my application id , I've tried de enrolling my acp benefit to reapply

Questions

44

4

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Is posible to use att passport packege with a GoPhone ?

Is posible to use att passport packege with a gophone?

Questions

739

1

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Buy prepaid sim at local shops

I'm a new customer with my own iphone SE (sim lock free) and going to buy the prepaid plan ($40/mon, 6GB DATA). Since I need it immediately, is it possible to have the plan and sim at the shop?

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544

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Past call history

I need to access call history back to 2014. How can I do this?

Questions

304

6

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How do I get an iPhone 6 removed from a blacklist

I recently bought a iPhone 6 and cked the imei and used the iCloud activation lock ck and everything was good. The phone is under my iCloud account and everything but A few days later it's now blacklisted. Is there anything that I can do about this??

Questions

7.8K

8

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Registering an online account access (Business line)

When you click on my att the main screen to where u sign in at says register a account / line well im giving it the number like it says and also the zip and i get nothing . This number is a work phone not our personal phones   [Subject edited for better exposure]

Questions

1.6K

1

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Locked vs unlocked old phones

Hi; I've looked all over on this site in an endless loop and have a pretty standard question. I found a bunch of my old phones that I've gotten over the years from ATT. Some Samsung, some LG.  How can I tell if they're unlocked or locked? My phone numbers have never changed. Are they automati

Questions

435

10

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Unlock to switch carriers

I purchased my Galaxy S5 through AT&T and have been using it for 2 years. But I am going to be switching carriers in a few months (can't afford AT&T any more). How do I get the device unlocked so that I can switch carriers? Thanks!

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1.8K

1

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Android lollipop

I use a Samsung Galaxy note 4 that is Verizon but is unlocked so I use AT&T. Is it possible for me to get the update? I use a SM-N910V Galaxy note 4 which the update is not available for yet but I just want to know if I could get lollipop when it's out for my model

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1.1K

1

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Using a non AT&T SIM card in my phone

Two years ago I bought an AT&T Go Phone Z222 PIB, Product SKU ACATAT004023 to use while I was in the States. Now that I have returned to Italy where I mostly live, I would like to be able to use the phone with a Sim card from an Italian provider. Is this possible? It's nice to have an extra phone wh

Questions

1.9K

2

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Blocking an app installs on Android?

How can I block my kids from using twitter? I delete the app and they just reinstall it. Can I block it from being on the device?

Questions

813

3

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Find contacts

I did a factory data reset on my Galaxy S6 active and all my contacts were erased. How do I get them off my sim card?

Questions

2.3K

6

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Contact #’s Changed By??

I already knew my cell # was on the dark web (for years), but within the last 4 to 6 weeks I started to realize my contacts’ phone #’s that have been stored in my phone for 15+ years were somehow different #’s now. Even my husband’s # was changed.  Some of my texts to people were getting rejec

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50

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Wireless account access

Customer Service, chat and in store can't help so far... I got a new IPad with wireless service through Costco. They set up a temporary pass code to access my account. (No idea what it is) I tried to reset it, but the AT&T site wants to text you a temporary code....yeah, how when it's an I

Questions

79

1

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iPhone 4s to IPhone 5c

I have an iPhone 4S from AT&T and have brought an iPhone 5C AT&T from a friend. I want to transfer my number and data information from one to the other. How do I do this since I can't keep the same SIM card because they are two different sizes?

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2.3K

1

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Cracked iPhone 6 Screen, Broken Home Button, Stuck in Recovery Mode

A few weeks ago my phone was dropped and the screen cracked and home button broke. Was using the accessibility feature home button to navigate. Other than that phone still functioned properly. I have insurance but couldn't really afford the $199 deductible for replacement. Last night I plugged the p

Questions

4.4K

6

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What's involved in installing U-verse internet

I currently have DSL. I'm considering a U-verse internet only installation and am curious about what's involved.  Does the installation require a technician or is it customer installable?  I don't want to lease a modem; is it possible to purchase one outright? Thanks for any answers.

Questions

11.4K

5

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Texting and FaceTime from Germany to US

What is the least expensive but effective way to text and FaceTime between the US and a family member in the US military.

Questions

1.6K

2

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