Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.5K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Watching TV and Recordings - Basics

we are getting the message all ty in use please interupt a tv to watch?

Questions

798

3

0

0

Accepted Solution

Official Solution

folders how do i delete a folder that has been emptied

how do I delete a folder that has been emptied

Questions

493

1

0

0

Accepted Solution

Official Solution

Buy prepaid sim at local shops

I'm a new customer with my own iphone SE (sim lock free) and going to buy the prepaid plan ($40/mon, 6GB DATA). Since I need it immediately, is it possible to have the plan and sim at the shop?

Questions

547

1

0

0

Accepted Solution

Official Solution

Is posible to use att passport packege with a GoPhone ?

Is posible to use att passport packege with a gophone?

Questions

740

1

0

0

Accepted Solution

Official Solution

How To Make a Payment Arrangement?

Hello im struggling with all my bills im going through a sepaaration can i do 200 today u can take out 200 next fri untill i catch up

Questions

1.1K

3

0

0

Accepted Solution

Official Solution

how to remove/cancel a line on my plan

Is there a way to cancel and remove a line on my plan without affecting my other lines on the plan? Can I do this online? If so, where? I only found how to suspend the line, but I need to cancel it.Thanks!

Questions

227

1

0

Accepted Solution

Official Solution

Football on U-Verse

Does U-Verse not have a package to watch football games?

Questions

2.3K

9

0

0

Accepted Solution

Official Solution

International travel addon to my secondary number

I bought an international travel addon but it has been applied to my primary number, but I need to use it with my secondary number of my family account. What can I do to change it? Thank you 

Questions

73

1

0

Accepted Solution

Official Solution

Blocking an app installs on Android?

How can I block my kids from using twitter? I delete the app and they just reinstall it. Can I block it from being on the device?

Questions

815

3

0

0

Accepted Solution

Official Solution

AFFORDABLE CONNECTIVITY PROGRAM

Does anyone know how to transfer ACP benefits from my AT&T account to another provider?

Questions

60

2

0

Accepted Solution

Official Solution

On ATT&T Next Plan and iPhone broke...

I have the Iphone 6s and i have made 12 installments of 24 and i know that I am eligible for an upgrade but my phone broke so i was wondering 2 things: 1.  Can i just get a phone and put my sim card in and still make my payments? AND  2. Can I trade in a different phone to upgrade?

Questions

725

1

0

0

Accepted Solution

Official Solution

Can I hide unwanted channels?

How can set my receiver to only show certain channels when flipping through the remote?    [Subject edited for better exposure]

Questions

1.5K

5

0

0

Accepted Solution

Official Solution

Registering an online account access (Business line)

When you click on my att the main screen to where u sign in at says register a account / line well im giving it the number like it says and also the zip and i get nothing . This number is a work phone not our personal phones   [Subject edited for better exposure]

Questions

1.6K

1

0

0

Accepted Solution

Official Solution

Transferring my home number to a cellphone line

Hello, anyone here knows if I can move my home wired line to a cellphone line ?

Questions

164

1

0

Accepted Solution

Official Solution

iPhone 4s to IPhone 5c

I have an iPhone 4S from AT&T and have brought an iPhone 5C AT&T from a friend. I want to transfer my number and data information from one to the other. How do I do this since I can't keep the same SIM card because they are two different sizes?

Questions

2.3K

1

0

0

Accepted Solution

Official Solution

Cracked iPhone 6 Screen, Broken Home Button, Stuck in Recovery Mode

A few weeks ago my phone was dropped and the screen cracked and home button broke. Was using the accessibility feature home button to navigate. Other than that phone still functioned properly. I have insurance but couldn't really afford the $199 deductible for replacement. Last night I plugged the p

Questions

4.4K

6

0

0

Accepted Solution

Official Solution

Use of 3rd party Wifi Router with my ATT FO Internet service

Hi, Is there any documentation or articles on how to setup a 3rd party Wifi router on my home network with ATT Fiber Optic Internet service? Thanks apn

Questions

618

4

0

Accepted Solution

Official Solution

iPad Uverse app

Does anyone know how to access your AT&T Uverse Receivers thru the Uverse app but with Comcast Internet not Uverse internet?

Questions

1.5K

3

0

0

Accepted Solution

Official Solution

AT&T phone directory got wiped out

I have a 2.4 GHz Cordless Telephone.Answering System E2126/EI 126.Suddenly I noticed that my entire phone directory got wiped out!I have no idea how to retrieve this information again.Any help?Thank you!

Questions

584

1

0

0

Accepted Solution

Official Solution

Android lollipop

I use a Samsung Galaxy note 4 that is Verizon but is unlocked so I use AT&T. Is it possible for me to get the update? I use a SM-N910V Galaxy note 4 which the update is not available for yet but I just want to know if I could get lollipop when it's out for my model

Questions

1.1K

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.