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Unlock device

Hi, I used to be an AT&T customer, had the service for 6 months, paid my device off in full already, and have had the device for 6 months now but I am still unable to unlock my device on the portal. I have no outstanding payments and am no longer in the US (and won't be returning for an extended

Questions

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Wifi extender

Devices haven't connected Reboot changed nothing Won't connect manually either Still connecting only to Gateway router There is 50 ft and 3 walls between Gateway router and my bedroom where all devices live Connection is excellent when it's good Frequently drops out completely This is a problem beca

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44

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Asus Zenpad NOW Won't Connect to Uverse wifi network

My 2016 Asus Zenpad used to connect to my Uverse wifi 2.4 ghz network. Now it will not do so.  I have tried everything, including forgetting the SSID, manually setting ip address, enabling the guest feature on the router.  The tablet WILL connect to my phones hotspot, which proves the net

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Using 911 as a Harman Spark emergency contact?

In the app for the Harman Spark device, a user can store telephone numbers for emergency contacts. Since any wireless phone can call 911, what would prevent the Spark from using the 911 emergency number as a contact? If it were impractical to use the current Spark app from using 911, would it be

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Internet service disappointment

Why did I believe that AT&T would be easy to switch to from Spectrum? On November 28 I paid for AT&T because I was moving to a house that was supposed to have the wiring for AT&T Fiber. It is a new neighborhood with new house construction.  When I paid for the service, there was a

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55

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Router

It shows the wifi bar but it blinks which means its doing a data transfor but it hasn't stopped blinking for the wifi to be fully on its been going on for the past 2 days please help me

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60

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AT&T

AT&T is the worst company I have ever seen I have their Internet and it is garbage I have to use my mobile hotspot because the Internet (Edited per community guidelines) so bad I don't even know how they're still in business I'm trying to cancel it so I can go get Internet from anyone else

Questions

44

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Port landline to cell

I am trying to port my landline to a cell phone phone. It keeps asking for a pin that is 6 digits and I do not have one. 3 customer service people and a store rep can not or will not help what do I do? A online account was never created and it wants a code that it sends to the landline before I can

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53

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computer connecting to router but will not log into internet

I moved my computer to a new location this afternoon and am trying to log into our new ATT service. Computer was working fine with the previous location’s ATT service when I shut it down this afternoon. All of our smart tvs, ipad, & phones (both I-phone & Android) log in with no problems. T

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44

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ongoing internet connection 'interrupted' & Database is invalid message

Hello, I'm researching why my internet connection keeps dropping and giving me an 'interrupted' message. Laptop is HP. Windows 10 Pro. I disabled the WLan Network card/driver so the wifi network would be constant. Didn't help.I checked my NVG510 status, it gives me an error message: ! The system dat

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127

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Want to send video to tv and audio to receiver and keep HD signal. Is this possible?

​I have a vintage stereo receiver that I want to run my sound through. If I take everything through the HDMI to the tv, then back to a digital converter into the receiver and back out to the speakers, I am thinking there will be a video/sound delay. There is no headphone jack on the TV. Can I run th

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40

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WAP and 2.4GHz WiFi interferrence

When my WAP is plugged in, the PAIRED light is blinking and my 2.4GHz WiFi is non-functional. I have no issues with my WiFi boxes, however as soon as I unplug the WAP, my 2.4GHz WiFi is just like it was prior to my service call and an unsuccessful attempt to connect a third WiFi cable box.

Questions

60

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Good connection, but no data?

I'm out visiting family in Cheyenne, Wyoming. I've never had problems with my service in Raleigh, North Carolina. Since I've been here in Cheyenne, my internet speed is so slow that I can't even run a speed test. I checked the coverage map and Cheyenne does show 5G. I'm not looking for 5G speeds, bu

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31

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Need service on new phone

Need to switch service to new phone

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42

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No Cell Service - Any solutions from AT&T?

I've moved to new location and now I have almost no cell phone service in my new home. Is there any solutions from AT&T (signal boosters, etc) or do I have to switch to Verizon? The surprising part is this is in a well populated and busy area, not in the country or anything.

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87

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No dial tone

moved into new home...(transferred my service) From day 1 no dial tone Att comes out and says yes it's showing connectivity to home Yet I have tried the only two phone jacks there are and STILL no dial tone btw no matter What company u call for assistance be SURE and understand "Their menu optio

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86

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Unable to receive or text group chat with T-Mobile users.

I can't any longer receive or text group chat with T-Mobile customers, it was working fine before. I tried a software update, resetting network, several reboots all did not work. Please help. I have iPhone 12 pro max.

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36

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How do I request AT&T internet to be extended into my new neighborhood?

I am relocating to an area where AT&T is available about 4,000 feet away. In the area I will be moving, there are around 20 houses being constructed in the new phase of an existing neighborhood, and I am wondering how we can request AT&T be extended to this new area (equipment made available

Questions

263

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POTS being phased out in 2020???

My grandmother received a phone call telling her she needed to change her service because AT&T POTS is being phased out. The apartment complex provides community wifi so she cannot get internet calling. She has no other option but a cell phone and she does not get cell service inside her apartment.

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98

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Numerous NAD-3302 errors in San Antonio, TX tonight

With cold temps between 29° F and 34° F and some slight rain plus a few slippery roads, many AT&T internet users in the 78238/Timberhill area have been loosing connections with reports of NAD-3302 errors. The "outages" have been pretty often but have not lasted long...so far. We all have though

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