Received the new Cell Booster model SS2Fll and set it up right away, took about 20 min to finish its process of starting up. Had GPS lock, GPS unit is on window like it specifies. Now 20 min later there is NO LOCK for GPS. Now getting "Location Unknown" error in the 'cellbooster.att.com' login sc

Am purchasing an unlocked Galaxy S10 and currently have a Galaxy S8. I want to keep my AT&T service, however they want a very high price for a new S10 and I am saving 300$ ordering a new one online. Do I extract the sim card from my S8 and put it in the new S10, or go to an AT&T store and have them

I need the DTMF dial tones to be longer, in order to dial into my credit card & debit card 800 numbers to check balance, transaction history, etc. The default tone length is to short, resulting in missed or wrong numbers being sent to the respective automated systems.

We heard you and we are changing the layout of the bill! We know your time is important and we made your bill easier to understand! Check out some of the upcoming changes below! We added a video that explains the upcoming change in more detail at the bottom of this thread!     New Tot

We have a Cisco Model DPH-154 Microcell. Did we put a deposit down? Should we be returning to AT&T for anything?

I need to change my multi line account back to a single account. I cannot find any option on the portal to do that. I am outside the US right now so I'm not sure which number to call. Please help me out

I have the international plan. I understand I get charged $10 a day when I send text, place a call or use data.  What if I’m using my Hotel’s wifi? That should not count as using my plan, correct? When I use a hotel or restaurant wifi, I should not be charged $10 for usage with an instit

We switched to ATT from Verizon a month ago, I got my iPhone at the store. My husband is still waiting for his Samsung to ship, as it was not in stock at the store. The Shipping time has not adjusted, it still says August 14th. We have not received any updates. It’d be nice to get our phone soon so

Hello,My friend cannot cancel her US phone service because she is in China. She was living in Boston, MA but had to fly back to China couple weeks ago due to coronavirus. She cannot cancel her phone service from China because she cannot log into her account there. She does not have phone service to

I have Att fiber 1000 service and get 980 mbps consistently on my computer and Xbox that have wired connections. But every wifi connection off the airties 4920 is only 200-300 mbps. I thought it was a limitation of the extender, but the Ethernet ports and specs say it is a 2 gbps device. Anybody kno

Will calls and text made over wifi with cellular service off show up on my bill or call/text log?

Hi, I received a text telling me to send the IMEI in order to get a shipping label sent to me to print myself but do I need the IMEI from my old phone or the new one?

My payment charge date has been the 2nd of the month for as long as I have had autopay enabled. Suddenly, my charge date has changed to the 20th, so a payment was taken out May 2, and the following month (which normally would have been June 2) was taken out on May 20, a mere 18 days later (and not

I submitted a request to unlock my phone and was immediately approved and sent the unlock code however the instructions on how to use the code are inaccessible.  From the email: Your unlock instructions: ${masterData.unlockInstruction}   How can I get the actual instructions t

I am trying so many times to create an administrator profile in AT&T premier.. i get an email to create an account but when I try to create the account from the link, I am re directed to create my account in My AT&T. The link they send me goes to myatt but not to att premier. Whats wrong?

So i got a text message saying i subscribed to an app. An 89.99 $ app. No way can i afford that i don't even know how it got subscribed. So im trying to cancel it and it keeps saying error, so how do i get this thing off my phone and not be accounted for something i didn't subscribed to? Thank you f

AT&T FREE MSG: Please contact us at 1-800-331-0500 for information on your AutoPay account so your payment may be processed in a timely manner.

So we just got AT&T fiber and if a computer is hooked up to it directly it works great. When I connect one Aiport Extreme, I disabled both wifi channels on the modem and turned on IP Passthrough to the Airport Extreme. When I do this the router does get a public IP and it is able to connect to the i

I am having an issue with my email on my Kindle Fire. I have an @att.net email account and have tried using multiple email apps to access the email via IMAP using the following: imap.mail.att.net and smtp.mail.att.net I keep getting either a "incorrect username/password" or "Server not responding" e

So here is the what happened: Order an eSim from AT&T's Prepaid site and during the order process it asked if I wanted to transfer my number from my old carrier which I said yes and gave the info. Well when the eSim arrived I tried to activate it and it showed on the AT&T prepaid activati