I cannot seem to enable roaming for my prepaid plan. My phone is effectively out of commission. I cannot even receive text messages from my banks, etc. Is it possible to activate roaming with a prepaid plan?  

Is there a way to boost the signal on my ZTE MF279? I have at least two towers I can see and was thinking about a MIMO external antenna. I get an average of 45mb, but need more. Too many devices. 3800 sq ft on two levels using a google mesh system attached to the ZTE. Rural location. 

I want to transfer upgrade eligibility from line A to B. Line A is paid in full with no installments due.  Line B has a balance that is being paid on installments and also gets monthly credits from an old trade in.  I understand the installment balance will transfer to line A after transf

We heard you and we are changing the layout of the bill! We know your time is important and we made your bill easier to understand! Check out some of the upcoming changes below! We added a video that explains the upcoming change in more detail at the bottom of this thread!     New Tot

I submitted a request to unlock my phone and was immediately approved and sent the unlock code however the instructions on how to use the code are inaccessible.  From the email: Your unlock instructions: ${masterData.unlockInstruction}   How can I get the actual instructions t

While the gift AT&T Radiant Core phones sent to me to 'upgrade' my non-VOLTE A51's, are junk to me, I was wondering 1. If I should just trash them 2. or if they are unlocked or unlockable I would gift them to two friends that have almost unusable California Free phones for those who have

One a transfer (number) to the new account has been completed, will the historical data (calls, text...) from the original account can be accessed on the new account OR historical account info will not be shared? I saw somewhere on the internet mentioned that " the usage logs from previous account

I preordered the 13 Pro Max and when I look at the order status it says it was shipped yesterday. I click on the tracking number for UPS and it takes me to their site. But when I search the tracking number there, it doesn’t work. It keeps telling me to enter a tracking number. I searched another pac

When we dial ATT wireless customers from our office telephone number the call shows up as SPAM RISK. We are a legitimate business, how do I remove my number from that list?

We attempted to open a new cable tv account and was told that we had a remaining balance that was an past due charge account for $187. upon review none of the information could be verified other than my husbands name and security number. It appeared that someone opened an account in his name using h

Please remove my first and last name from appearing on home and cellular phones when I call. If all possible, Wireless caller or unknown caller should be suffice.

My personal Samsung Galaxy S21 Ultra is brand new. I purchased it March 5. Activated the line mid-February 2021. On March 19th I was on my phone. I noticed an ATT OTA update. Not unusual for software updates to be performed remotely by carrier to a customer's phone. But as I watched this happen, I n

Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm

Hello, Is there a way to see who recently login to my att.com account online?

I am at a complete loss with this company. AT&T has had my service active with a returned phone attached to it for almost 4 days. I do not have a device but they are unwilling to remove it from my account so I can add a working device. For 3 days, no one has tried to help resolve this issue... all t

Hi I went to link below those morning to check IMEI compatibility with AT&T network and wondering if it's legitimate and safe to use? as i only found it thru google search and not directly on AT&T wireless website. certificates look ok, but all it said when I entered IMEI is "esim not compatible, w

I have been an att customer for a while and love the prepaid service.  But I have several phones with 4GLTE network with PTT and would like to utilize this function. Is it possible to use PTT on my prepaid account?

Hi, my husband and I are going through a divorce and he is the primary on the phone plan. Could I split off the plan and keep my number?  Thanks

If I activate active armor which is included in my service will I ever be charged for it?

Hello,I recently moved to the Augusta, GA area. I have a BA in IT. I'm interested in becoming a tech for AT&T. I couldn't find any information on open jobs. I was told by two of your technicians that there are multiple openings in my area that aren't listed because of Covid-19.