I have been out of the AT&T service area for the past 13 months. I moved back, and would like to start a U-Verse U-300 service again. I ONLY have very unstable DSL in this area, but the cable system worked very well in the past. However, the AT&T website emphasis is apparently on streaming

Get Back In The Game!      Hi all!   I hope you are excited as I am for The Super Bowl! It is going to be on your local CBS channel!   If you are not able to see The Big Game or having trouble with the broadcast, we have some steps below that should get you back in

I was supposed to get a giftcard when upgrading my internet to 1000g. It has almost been 30 days and I haven't heard or received anything about it.  Where is it?

​Located near zip code 78660. It’s been over 24 hours with no internet and NO HELP or ETA on when our internet will be up and running again. We’ve contacted customer support 3 times with no answers. Each time we’ve called they said there is no outage and proceeds to walk us through restarting the r

I canceled cable service 9 days ago and received a confirmation number. After this month, I am not paying any more ATT cable bills. Do you all wait until the end of the billing cycle to cancel service? I am not paying for cable service after March 12 when I called to cancel. I’ve tried to reach a re

I called customer service today to cancel my U-verse and internet service, but wasn't told I would receive a confirmation letter or email. However, when I read about returning equipment, the website mentions showing a letter or email to FedEx or UPS. How long does it take to receive the confirmation

I use my Kindle Fire to watch live TV from my office up until this last week.  Apparently Uverse did an app update and now the current version is not compatible.  When I search for the updated App in the App store the only option now is the Kids Uverse version.  When I click on the link from Uverse.

I am trying to use Emby which is similar to Plex. I can view Emby within my Network. But if i turn wifi off on my phone then we cannot connect to my Emby server. It says that we need to set up port forwarding to 8096. I have created the application under the firewall for emby and had it set up to po

Hi I’d like to downgrade my subscription to internet only. Can someone help me accomplish that?

I play a lot of games and the latency and lag issues are especially apparent when playing multiplayer games like cs:go or in discord. Below is a ping and latency test online that shows that the lag issue occurs almost consistently every four seconds, which is horrendous for playing games or even m

U-verse TV keeps freezing in the evening…..started this week. Works fine during the day.

Our living room cable box is wireless & it continuously freezes when we watch tv (like now) and even rebooting does not make it better. We have the ATT extenders but according to Smart Home Manager this cable box is not connecting to the extender in our living room but to the main gateway in a d

I want to upgrade from my current DSL 5 Mbps to Internet 25, the fastest ATT can provide here (no fiber near house). I have a ADSL modem/router that can do 24 Mbps, which would be OK with me, if it worked.  Do I really need to step up to a VDSL2 modem if I dont have a fiber outlet on the prope

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How do I go about cancelling my uverse service?

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There used to be a live stream of Bravo on Uverse.com but I don't see it there tonight. I can get to it through the link below but when I try to click on it I get a message that says it's not available for my region. http://uverse.com/uv/network/bravo

I got a letter from AT&T UVerse saying that I need to call their numbers within 45 days to prevent an interuption in service to my phone and internet. I have AT&T long distance and a Earthlink ISP for many, many years. It is my understanding that AT&T UVerse will be making hardware changes at either

Is AT&T allowing existing users with uverse to keep it if they move or is it that once you move even if in the same neighborhood where it was available you lose it? For example, I know that it is available on my block as me and my neighbors have it now. If I move next door, will they force me of