Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (437)

Relevance
AT&T Fiber plan dropping every night

Hi, I have an AT&T Fiber plan in South Florida and every day, like clockwork, I go from 500-700mps download and 500ish upload to...2mps download. Every (Edited per community guidelines) day starting at about 7pm and it continues throughout the rest of the night until after I fall asleep. I know it's

Questions

821

8

Slow Wi-Fi Speeds On Brand New U-Verse Install

Hello members! I just had my U-Verse TV and Internet service installed this past Saturday (11/22/14) and everything is great except my Wi-Fi speeds!! When im hardwired to the modem I can pull my rated 45Mbps speeds, but on Wi-Fi im only getting around 15Mbps!! Coming from TWC I had excellent interne

Questions

3.5K

11

0

0

New fiber install complete. What can I expect?

I signed up for 500Mb/s service and my install was done today. I've tested against my own 1Gb/s wifi, my 1Gb/s wired network, and the included ATT wifi with similar results. Download speed never exceeds 200Mb/s download speeds, and the average is about 100Mb/s each time. I went over this with my ins

Questions

210

4

0

Closed

Identity. Fraud. Data Security. Contract.

AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely  resolution will be quite challenging if your AT&T account is ever compromised.&nbs

Questions

37

5

0

So called "unlimited data" plan rate increase?

I cannot believe the unimitigated gall of AT&T.  I received a letter today extorting me into surrendering my unlimited data plan that has never been unlimited.  I hope the FCC nails you to the wall with fines for your immoral business practices.  We'll see how that court case is resolved.How can you

Questions

2.7K

42

0

0

Slow Hotspot

Upgraded phones today and the hotspot speeds are horrible never this bad before what could be the issue btw i use hotspot to play my PlayStation i will be mid game and itll freeze and disconnect me i dont get how if i upgraded speeds are worse 😡

Questions

672

1

0

0

I got the new AT&T Fiber installed in my new home assuming the best connection service possible..

For some reason I cannot play a game like CSGO where I get ping spikes every 4-5 min where I normally sit at 50 ping and it shoots up to 180 ping. When I do the speed tests on the AT&T app and gateway website I get super high download and upload speeds, but I know the speed test websites test diffe

Questions

183

1

0

Difference in speed over a short distance

I am buying a property. The property is one of about 40 others in a small area, with less than a mile from the first to last property. All the properties have AT&T Internet. The first 15 or so properties have 10Mb internet, but the remaining 25 have less than 768Kbps. How is there such a huge d

Questions

78

5

0

Router / Internet Speed Keeps Dropping to Less Than 3 MBPS

Seems like weekly or more often, my internet speed is dropping and I have to reboot my router to resolve. When I run a speed test on my PC or iPhone with cellular disabled, both show less than 3 MBPS and the last one only 1.72 on my PC! This is just wrong! When I run the speed test from the AT&T

Questions

241

18

0

AT&T Fiber Huge Latency and Packet Loss - Cumming, Georgia

Got AT&T Fiber some months ago and at first it was great. Within the last few weeks the service has seriously degraded to the point that it's nearly unusable.  2000+ millisecond pings and large packet loss most of the day and evening.  Video constantly buffering.  Zoom calls cons

Questions

146

10

0

Slow internet speed after trying to bypass the BGW210-700 router

Hello everyone, I recently bought an AX8 nighthawk because my old bgw210-700 router did a bad job spreading WiFi in my house. Poor signals received in the bedroom or upstairs. So my setup is like this: internet port -->AT&T small white box -->bgw210-700 -->AX8 nighthawk (living room) --&g

Questions

2.4K

4

Slow uplink when using work VPN

I am curious if AT&T throttles our uplink speeds when tunneling through a VPN. My speeds are fine when I am not on my work VPN, but whenever I go through my work VPN, it appears that my uplink gets throttled. I don't believe my work would be doing this.

Questions

115

1

0

1000 MB fiber internet not working properly. Gateway receives ~940 speed but doesn't feed it to the devices.

I'll try to keep it short. I had a deal for a year for 300mb for $50usd. I was never able to get more than 80mb on any of my devices, both wifi and wired. Never made a big deal of it since I really didn't nee that much speed anyways and it was good price.The year went by, and was forced to change pl

Questions

486

9

0

Fiber and Chamberlain Liftmaster MyQ on DMZ+

A few weeks ago, my Liftmaster MyQ stopped being able to connect to the internet. Everything seemed fine, no outages, other devices worked. I have my own Netgear R7800s on DMZ+ behind the Pace 5286AC with ATT gigabit service. I know NTP is (really annoyingly) blocked, so none of my family's computer

Questions

2.8K

3

0

High ping

i have reset my router every day for the past few months with hopes of the lag going away but still i'm stuck with only half of my promised speed when wired you guys need to sort something else on your end my supplying better equipment, customer service, and just lower latency.

Questions

16

1

0

Closed

Static Electricity

Having trouble with your service? Is your TV freezing or your Internet running slow? Having the Gateway placed down on the carpet may be the problem. Take a look!   - ATTU-verseCare

Questions

1.2K

1

0

0

Slow WiFi Upload speeds with "Internet 1000" using Arris BGW210

I've been running a series of tests, ongoing, that are showing considerable slowdowns for WiFi uploading.For context:Internet service: AT&T's "Internet 1000" with 1gbps up/down serviceRouter: AT&T-provided Arris BGW210Router limitations: The router delivers 1gbps over ethernet only. It can deliver

Questions

939

1

0

Terrible Network Performance Galaxy S20 Ultra

Me and my entire family switched over to AT&T. Me and my wife came from Verizon, and everyone else came from Sprint. It seemed to work fine for a month or so, but now that they have switched on 5G here the service IS TERRIBLE!!!! Dropping calls more than 5 to 8 times in a row, slow internet speeds a

Questions

1.2K

6

0

Will Ulefone Armor 9 or Ulefone Armor 7E work with AT&T Network?

Hi, I'm looking into buying a new phone and thinking about buying the Ulefone Armor 9 or 7E.  I am not sure how to figure out if it's compatible with AT&T.  I currently have the iPhone 6 and it has worked wonderfully with AT&T prepaid, and this is my first time getting a phone that isn't an iPhone.

Questions

2.6K

2

Physical Requirements for Faster U-Verse Speeds?

Hello. I was excited when I learned faster U-Verse speeds were coming to subscribers.  45Mbps, then eventually 75Mbps, and possibly 100Mbps after that.  I did my research to find out what makes this possible, and it boils down to a couple of things.  One is "vectoring," whi

Questions

2K

8

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.