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AT&T Modem is Randomly Resetting - Solutions & Things to Know

AT&T Service Intermittently Dropping? We have easy fixes!   Has your WI-FI or internet been going in and out? Are you experiencing slow speeds? Are you losing service? We have some helpful tips that should improve your wireless experience. Bad Modem Environment Can Cause:  Slow wired and wireless sp

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7K

2

Paying for 1000 MBPS getting 1/3 of that speed on phones and laptop

I pay for 1000MBPS and my speed test shows my download speeds on both my Verizon service phone and Mac laptop are 1/3 of that. When i called ATT the rep said its because i don't have ATT as my phone provider and I'm using a Mac. Suggested I either live with it, switch my cell phone provider to ATT a

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150

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Why is has my data been SOOOO very slow for the past 2-3 months?

NOTHING has changed. We have an old grandfathered plan with 3 smart phones and a HOT SPOT We are in a very rural area, with only 2 towers within 10 miles but have never had major issues. Last year we noticed 5G came in occasionally, but within 30 seconds it went right back to 2-3 bars LTE bu

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1.5K

8

Is ATT's speed test reliable?

I recently tried using the speed test on ATT's smart home manager. I ran the test twice and each time yielded a speed of 998Mbps which is pretty close to the 1000Mbps I pay for. However, when I ran a speed test on other services, such as speedtest.net, I struggled to get a reading higher than 25Mbps

Questions

520

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Why does at&t suck so much?

Your customer service absolutely (Edited per community guidelines), only Verizon's is worst. You couldn't get 4g to work properly, now you have 5g that is a complete cluster (Edited per community guidelines). 5g pretty much makes my phone useless. Places where I used to have almost perfect 4g lte si

Questions

3.1K

12

AT&T 51001-51999 ports conflict with a gateway reserved port

Subject speaks for itself, I'm trying to port forward ports 51001-51999 for gaming and it gives me the conflicting error message. Can anyone explain the reasoning behind this and let me know if there's a work around? Thanks a lot!

Questions

1.4K

5

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AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

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105

10

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Extend ATAT Fiber lines

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

Questions

615

6

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AT&T Throttling Internet Speeds from Fiber?

I've been testing my AT&T fiber connection to troubleshoot some weird behavior on zoom calls. (Lag, lowered quality, etc.) At first, I thought there might be a bufferbloat problem with the BGW-320-500 gateway I have based on some really flaky results from the DSLReports speed test. It showed

Questions

4.3K

16

pfSense router almost working behind BGW320-500

I've configured my BGW320-500 with IP Passthrough to work with my Netgate pfSense router. ATT BGW320-500 -> Netgate pfSense Router (with 3 subnets/VLANs) -> TP-Link T2600-28TS L2 Managed Switch / Ubiquiti UAC Pro. Most hosts are hardwired (at least the important ones). Three get more tha

Questions

2.9K

14

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Youtube throttled?

For over a week now live streams on Youtube are being throttled as the video is very poor. Why is this going on? Is this happening to everyone? When I run a speedtest using several different sources I get about 200mbs yet Youtube looks terrible so that must mean that ATT is slowing down Youtube for

Questions

519

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Bad internet reception at front of house

I have ATT Uverse 1K internet service. My modem is in the back bedroom and wired to my personal computer which I use daily.   I need a solution to get the internet to work faster and not lag in the front of the house where my sons bedrooms are located and they play games.  I have sev

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43

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Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

517

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Mesh Network Setup Nightmare

Hello. I have a BGW320-500 with ATT Fiber that consistently have wired and wireless speeds of 400 Mbps up and down. This is great as it is the max speed that I am paying for. In a room not 20 feet away I have less than 10% of that speed, 25 Mbps up and 7 Mbps down. This poor signal strength is why I

Questions

291

9

Slow Wi-Fi Speeds On Brand New U-Verse Install

Hello members! I just had my U-Verse TV and Internet service installed this past Saturday (11/22/14) and everything is great except my Wi-Fi speeds!! When im hardwired to the modem I can pull my rated 45Mbps speeds, but on Wi-Fi im only getting around 15Mbps!! Coming from TWC I had excellent interne

Questions

3.5K

11

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Issue with Speed Tiers - I can get the speed, but have to take the higher priced package

So, I have to vent, and hopefully someone from ATT can see this and help me understand.  I started with the 18Mbps uverse package, and could never get above 12 MBps down, and about 1Mbps up.  I upgraded to the more expensive packge (24M down) and somehow I now always get 21Mbps (so not quite 24, but

Questions

685

6

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Uverse speed varying; ATT Speed Test "latency test error"

I seem to have had some speed issues over ethernet; I have uverse with 32Mbps. I tested via Speedof.me and I usually get that; it will show lower on some other HTML5 test pages. And it varied enough I wanted to try ATT's tester, www.att.com/speedtest I used Chrome on my Mac running 10.9.5, and the t

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7.4K

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Unlimited Elite plan (current plan) vs. Unlimited Elite Plan (new plan option with a capitalized "P")

I currently have the Unlimited Elite® plan (lowercase "p"). On the "Enjoy 5g access" page in Wireless Support, I selected my address and then initiated the "Device Support" tool for my phone number.  (I have an iPhone 12 Pro (A2341).)  Once the tool completed a review of my device, my res

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31

0

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Why is my signal always terrible

I live in big lake, mn. I have to spend a lot of time either waiting for a signal or turning airplane mode on/off in hopes of connecting to a better/closer cell tower.  I have an iPhone 14 Pro. The most I get is 2 bars of 5G but most of the time it is only one bar (5G) this prevents me

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13

2

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Slowest Wifi Ever

The Worst Internet In The World    My Wifi Upload Speed Is  Download is 16 sometimes most of the time it reaches 2 i saw the website it said 1k mbps where is it not here thats for sure the Ping 60 upload .42 the buffers are terrible I cant do anything with this wifi i cant even buy a router on amazo

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47

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