The ufix.att.com portal page isn't accepting my account login after I'm forwarded there from my logged in account page at att.com. Your account management system is hosed up and preventing me from getting service. It looks like phone and DSL is down in Point Richmond, California, probably

All Solar will be starting shortly2018 Spring Solar Interference is predicted to run each day from March 1, 2018 to March 8, 2018 times for outages will range from about Noon CT to 4:00pm CT each day this will cause black screen and or loss of TV signal during this time Sun Outage Definition:Sun out

On 9/18 I received a text from ATT telling me that they have "enhanced the wireless network in my area" which should help me stay connected for faster internet speeds. I usually get 10-15meg download and 3 uploaded...depending on weather. some more background we live in a very rural area where we ha

I've been a U-verse customer since 2014 and this is the first outage I've experienced. I'd like to know if it is normal not to notify customers of the outage and ask them to check their connection every two hours until the issue is resolved. Outages happen and I can respect that issues will arise wi

Any outages in central Texas 01/07/2017???? No internet on any device. Cell service drops calls!!!

My IT people are telling my organization (of over 30K people) that the reason our network was all jacked up yesterday is because of a fiber line being accidentally cut yesterday in New Orleans. I searched high and low but found no reports of this. Is there a definitive way to prove this did not happ

I use Firefox browser: 1. I log in. I select I want to pay my bill.  I get a white blank screen. 2. I log in. I select I want to manage my text-2-pay.  I get a white blank screen. I change to Google Chrome browser: 1. I log in.  I select I want to view billing.  I select I w

My internet went out 10 days ago. That day we scheduled a home repair for 3 days later, no one showed.  When I called to ask why no one showed up, I was told it was an outage in the area and no need for a home repair, it should be fixed within 24 hours.  That was 7 days ago.  I have

A truck hit and pulled down our internet wire on a Thursday afternoon. The power company replaced the pole and was done by Thursday night at 8:00 pm. AT&T techs came out Friday morning, worked until 3:00 pm and left with the job unfinished. No one showed up Saturday or Sunday. They promised serv

Problem was reported the 1st of Jan. 2023. This seems to happen every year and takes forever to get repaired. The amount of money that we pay for service you would think they would try to repair has soon as possible and then you have to fight to have your bill adjusted. So done with AT&T! Wish

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

Sorry I didn't reply to the initial thread. Christmas. My internet goes out every day around 6pm.  I live out of town and get internet through my phone line.  It works fine  all day, then starts going out and coming back within a couple of minutes.  This occurs about every 15

Our service had been totally out since 12/23/22. Made appointment with tech on 12/24 for first available on 12/30. Tech came and said problem not due to outage - our signal is just too weak. Said another tech would need to be assigned. Customer service called and said we were part of an outage (

There is an active outage in the 27613 area that has persisted for almost 30 hours at the time of this writing. No one (customer service, web-site, waiting for tech support now) can give me any information on repair expectations and timing. I understand that things happen, but not getting informatio

ETA for Internet outage in Cary NC

last time my phone worked was 3 days ago. whenever I call out iy hangs up. whenever I get A call, goes to voicemail. Data works fine, texts too. Visited the store and they said unlocked phones are having issues. any more information appreciated.

Have order number and a tech was supposed to come out. Never did. No service still. Phone dead. No email or useful alert in the account info. Impossible to get back into the service order (your website is a round robin, I click on a service for hardline after I FINALLY find one, and it takes me to a

We don't know what else to do. We live in an area where cell phones don't work and there's no broadband. We use a satellite for internet access. Our line went dead on Christmas eve in a snowstorm and has been dead ever since. This is unrelated to the explosion in Nashville as far as we know. The

8.8.8.8 (Google DNS) unreachable from U-Verse FTTH and AT&T Cellular. It is not a Google problem, as 8.8.8.8 is reachable from Comcast, WOW, and Google Fiber. Traceroute:  1 [Internal Router IP Removed] ([Internal Router IP Removed]) 4.421 ms 2.079 ms 2.140 ms 2 162-239-32-1.lightspeed.brhmal.sbcgl

Trying yet another avenue.   I've spent many hours over the past weeks trying to get fiber installed CORRECTLY into my new house.  Here's the run down of what i've run into: Couldn't get verification of service at houseHad to escalate by calling back door numbers, finally got engineering to come out