This past July 14, 2021 I signed my 87 year old mother up for AT&T Internet service. During the telephone conversation with the AT&T rep, I was told the $99 installation charge could be paid out over three billing cycles. I immediately told my mother about this and the pricing for the servic

It’s been four days AT&T. I did get a call back yesterday, but never got a real person. I was immediately put on hold.  I received a message in here saying it should be back and let them know if it wasn’t so they could help. I said it wasn’t. And no one will answer me now.  Can you p

My internet went out at 11:40am on Tuesday due to an outage in my area. It's now Friday around 9:15pm and I still have no internet.  I work from home so I've had to waste sick days since I cannot do my job.  How can I get an ETA on when the outage will be fixed, and will AT&T compensa

There is an outage in most of Oklahoma. What is the cause of this outage and when will it be fixed?

30+ hours without internet in southern Indiana. First notification gave an estimate of 7-8 hours. No notifications or updates for over 24 hours now. Roads were fine today and plenty of sun. Tomorrow is Christmas, so I doubt service will be restored. I guess they just gave up!

We recently upgraded to the Fiber Internet 1K from the Internet 100 Plan. Ever since then we have been getting Webpage Certificate Errors, failed connections and service Interruptions, especially between 2:00 am to 6:00 am. I have used all the Smart Home Manager App and phone in troubleshooting meth

I live in Michigan and we had a wind storm come through Friday night. It knocked a line down in my yard and when I called they said no one can get to me until Monday December 5th between 4-8pm. It’s now 9:45pm on Monday December 5th with no technician at all and not even a call from anyone to tell m

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Any idea how much longer Portage/Kalamazoo Michigan will be without service? We've been down since at least 6:00am this morning with no word or updates.

I am using AT&T U-Verse in southern California.  Some sites are not loading (skype.com, imdb.com, intellicast.com).  Others are loading fine (cnn.com, gmail.com, youtube.com). I've already tried resetting the modem and changing the DNS servers to Google's 8.8.8.8 / 8.8.4.4, as well as rebooting.  No

Have just recovered from a four-day outage on Uverse. After several calls to ATT, their customer service and support people could not "confirm" that we had an outage in our area. There was an appointment scheduled for a technician to come out and look at the problem. Two hours after he was scheduled

My AT&T internet services is down since 10 days now , I called customer service every day and their only answer , there is an outage in your area with no date for service to return back ,  I work from home and has been affected very  badly , Very very bad support , worst experience ever ... extremel

My Internet has been offline for more than 24 hours. I can’t seem to get by the automated system to get to talk to a live representative. Zip Code 30117. ~John

dsl outage for over a month are you actually going to turn it back on?

my dsl has been down since last tuesday due to a ppp error. why is this taking so long to get resolved?

Hello, I just paid my service bill for my iPhone but I have no service whatsoeverThe website simply says "0.00 due now"Can anyone from ATT help me? Thanks!

Hi, Over the past week, 5G signal seems nearly non-existent or on/off in the Tarrytown area, with LTE also low bars, dropped data connections. I saw a lot of trucks working on poles and wondering what is going on - feel like I'm in a 3rd world country. It's really frustrating because I work in t

7 days and Nothing's changed AND no one cares. At&T still saying the "outage" needs to be resolved before I can request a support ticket. I have no landline, no TV"s, no Wi-Fi,  no PC, no laptop, no security cameras, oh  and I work from home. I'm changing my service. AT&T- never ag

Some sites not working, i need to work and cannot access microsoft services. I am in Oak Park IL. I have been up for 15 hours trying to rectify this issue with over 7 reps and managers at your philipines support center and they dont have the tools to reset the DNS! I need this resolved or i am cance

I have tried for 6 weeks to get AT&T to send out a technician in my area to CONFIRM the 5G is not working in my area. 6weeks ago, everyone at my work, and those at the business next door, who have AT&T, have lost 5G service. There are 30+ people who are having the same issue, and the techs s