
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Every day that I check my email on my iPhone, i get a message that I need to enter my password for my SBC global.net account. I do that, and it works for the rest of the day, but by the next day, I get the same message… No password in my system. I reset it again, daily. For weeks. Finally it told me
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
What should I disable or enable so I don't get crazy charges from my son's iPhone 6 while he's overseas?
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
is mobile hotspot data still being capped?
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
I recently purchased an iPhone XS Max from an online market. The seller claimed that the phone was clean, clean IMEI, not blacklisted or iCloud locked, paid off, etc. I did some research to check the IMEI status and it appeared to be clean, and there was nothing indicating the phone had been repor
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
I'm currently using a Samsung s21 ultra on our post paid account with 5g. I also own an iPhone 11 pro. Can I just move my sim card from one phone to another and the system will update?
Questions
•
Wireless Account
Accepted Solution
Official Solution
I'm going to need 3 cell phones 2 iPhone 13 and 1 iPhone 12 so also need 3 lines unlimited plans
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
its sad I payed over 200.00 for a iPhone 6 and its a prepaid severs and they will not unlock it 4 me they say I have to be on the prepaid plane 4 6 mounts be4 they will unlock it I think that is bull if some one pays cash 4 something they should unlock it no matter what plan that it is on because it
Questions
•
More AT&T PREPAID Discussions
Accepted Solution
Official Solution
What do I need to do to add an international fee…if I need an international fee, with a yearly prepaid account.? which one will help me with Google, phone etc?
Questions
•
Plans & Features
Accepted Solution
Official Solution
I just got my home floral business up and running and when I call customers back I’d like my business name to show up as the call I’d how do I set this up? Thanks for the help
Questions
•
Device Features
Accepted Solution
Official Solution
I posted a question about a new phone rebate that hasn’t been applied despite MANY calls and trips to the store. At & t replied they’d like to help and made my post Private. They also said they’d send a link so they can help, that reply went to someone that was replying to my post. How can I get
Questions
•
Wireless Account
Accepted Solution
Official Solution
Hi! I need to unlock my iphone SE 2020 that y buy prepaid for one month, i know you need to have at least 60 days of plan but is there any options? i really need it... so if someone could help me it i`ll be asome! Than you
Questions
•
Apple
Accepted Solution
Official Solution
I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple
Questions
•
Apple
Accepted Solution
Official Solution
Just upgraded to an iPhone XS. I switched my SIM card and did the iPhone setup, but I do not have cellular service.
Questions
•
Apple
Accepted Solution
Official Solution
I have the AT&T U-verse app on my iPad, but I can't figure out how to watch the video in full screen! Help!
Questions
•
Watching U-verse TV
Accepted Solution
Official Solution
How do we check my credit for my deposit on a iphone 11
Questions
•
Apple
Accepted Solution
Official Solution
I am getting more and more lewd texts these day. What is AT&T doing about this?
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
I am trying to order an Apple Watch and iPhone with new service to finish Xmas shopping!! I have two ATT promotion gift cards- is there any way to add both towards payment and then my credit card info for remaining balance? I’m having the hardest time trying to do it. PLEASE HELP!! Thank you so much
Questions
•
Phone & Device Upgrades
Accepted Solution
Official Solution
I went to one of AT&T stores in my area last year, they told me about a deal under the next plan where I wont be " Locked with a contract for 2 years " and the tarms are Buy one phone and get the other phone for free.I bought the deal, Since then my bill for the 2 phones is above a $150 every month.
Questions
•
Wireless Account
Accepted Solution
Official Solution
Hellow community i bought the 2nd hand phone and unfortunately the phone is blacklisted and locked by at&t carrier I don’t now how can i use another sim card can somebody help me out to remove the blacklisted status that i will use another sim card in this phone than you
Questions
•
Apple
Accepted Solution
Official Solution
I am trying to use my iPhone 4g personal hotspot to play online with my Playstation 3 (I have no other options). My PS3 will connect to the internet but it will not connect when "in game". Basically all connection fuctionality is there for the PS3. I can log into to the Playstation network, see onli
Questions
•
Data & Messaging Features, Internet Tethering