
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
My fiancée is currently on a plan with her brother, she is due for an upgrade at the end of the month...if i put her on a plan with me at the end of the month is she still eligible for that upgrade or will AT&T take it as her breaking her contract since it doesn't technically expire until November..
Questions
• Phone & Device Upgrades
Accepted Solution
Official Solution
I keep getting calls from places saying they are returning my call, which I did not place. One was a law firm, one was an older woman.... Can someone be using my number to place calls? Is this part of a scam?
Questions
• Apple
Accepted Solution
Official Solution
Due to covid19 I lost my job and can no longer keep service. I currently have ported my phone number to Q link wireless unaware that I could not unlock the phone for 6 months. I need help now on how you guys can make an exception on unlocking my phone
Questions
• Phones, Tablets & Devices
Accepted Solution
Official Solution
Does anyone know when caller Name ID for Iphone will be coming. Currently live on Verizon and TMobile iphones, and At&T supports with some phones, but no iphone yet. This is a huge feature for me, as I use my phone for work, so most of the ppl calling are not in my phonebook. Would love to see w
Questions
• Device Features
Accepted Solution
Official Solution
I have a work phone that will not allow me to do international calling. However once in Mexico I noticed the Wi-Fi was AT&T and it allowed me to get phone calls from the US. Is there a way will allow AT&T calling? Past not get mobile hotspot to work. Is there perhaps an Att prepaid burner t
Questions
• Apple
Accepted Solution
Official Solution
I'm going to need 3 cell phones 2 iPhone 13 and 1 iPhone 12 so also need 3 lines unlimited plans
Questions
• Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
I loaded money onto my prepaid account but when i try to pay it says payment issues and when i call the number provided it says it can’t find the number now i’m stuck with my 60 on the account not being able to access it either way
Questions
• Phones, Tablets & Devices
Accepted Solution
Official Solution
I just payed yesterday but changed my plan to 40 instead and it charged me twice.
Questions
• Plans & Features
Accepted Solution
Official Solution
Hello! I have a AT&T sim card that I used in US between 2019/20, I will go back and I still have this SIM. I would like to active a prepaid AT&T method plan from Italy before I travel but I need to be sure that this SIM Card is still activated. How can I do it? Thanks for help.
Questions
• Account & Usage
Accepted Solution
Official Solution
I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple
Questions
• Apple
Accepted Solution
Official Solution
Just upgraded to an iPhone XS. I switched my SIM card and did the iPhone setup, but I do not have cellular service.
Questions
• Apple
Accepted Solution
Official Solution
How do you Silence an Individual caller at night only when asleep? I need to know if they call during the day when I’m awake, but would like to silence them at night only.
Questions
• Device Features
Accepted Solution
Official Solution
Can I text without showing my phone number
Questions
• Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
I punched this device from abroad and I accidently got a locked iPhone from the seller. I got to know this after I came back to my original country, later after 1.5 years through apple support I was informed that it is locked with At&t. I then requested At&t to unlock it through its free web
Questions
• Apple
Accepted Solution
Official Solution
I brought an iphone in November 2019 as part of a pre-paid service, had the service active for 6 months and then unlocked the iphone. When I check the IMEI on ATT it says the iphone is unlocked however when I try to insert an international sim card in to the phone, I am receiving a message saying th
Questions
• Apple
Accepted Solution
Official Solution
In May, I bought Iphone SE at an AT&T store in Boston. I was going to buy it for its regular price. But an ATT store worker convinced me to do it on a different deal that included a month of unlimited plan, which overall cost little less. He explained me that it was only an incentive to m
Questions
• Apple
Accepted Solution
Official Solution
I followed the instructions posted to the community forum of adding in my name, email address, password, and description on the first page and I get an error message that “No password provided for my email address. Please go to Mail Account Settings and enter a password”. I am using the same passwor
Questions
• AT&T Internet Security
Accepted Solution
Official Solution
PLEASE, PLEASE JUST HELP ME GET ONLINE!!!
Questions
• Wireless Account
Accepted Solution
Official Solution
Suppose my phone is malfunctioning and feezing alot more frequently. Do I have to contact "Asurion" and tell them about my phone? Will they ship me a new well working phone? Just like that? Can someone please tell me exactly how their replacement went? I also need to know how much i need to pay exac
Questions
• Network Coverage
Accepted Solution
Official Solution
I went to one of AT&T stores in my area last year, they told me about a deal under the next plan where I wont be " Locked with a contract for 2 years " and the tarms are Buy one phone and get the other phone for free.I bought the deal, Since then my bill for the 2 phones is above a $150 every month.
Questions
• Wireless Account