I recently signed up for AT&T 75Mbps home DSL Internet. At checkout the bill mentioned a self install kit and a $0 installation fee, which is what I want. I want to self install if I can. Immediately after checkout I got a confirmation email that, again, seemed to suggest I can s

My driveway is cracking and sinking exactly where the installation crews bored under my driveway while installing ATT Fiber. I'm trying to find how to make a claim for damages.

UNWANTED AND NOT AUTHORIZED SALESMEN***SCAM*** Why are in home experts allowed to come to your home without customers consent? Why do in home experts enter your home under false pretense? There's no soliciting in our neighborhood so sending out a in home expert who states they are here to s

My dog ate the Green wire that goes from the wall jack to my ATT modem. It is smaller than a Cat5 wire, but I don't know what it is called.  What is it called and can I purchase one from Best Buy or somewhere.  I need back up ASAP.  Hopefully it is not a ATT thing I have to wait for.

Issue 1 - April 28th, 2023The technician arrived to run the fiber line from the ATT box to inside my house. The technician could not figure out a way to get the fiber cable into my dedicated IT room through our basement, so instead he punched a hole in the side of our house and ran the fiber cable t

What are the requirements, specifically the conduit, required to run ATT fiber from the telephone pole to the house?

There is a 7.5ft utility easement in my back yard. I am having a pool built, so the guys came out and flagged all the utility lines in the easement. The pool will be going right up to the 7.5ft easement. AT&T has placed a fiber optic cable at 8ft, which is .5ft over the easement and will cause a

Hey there - We just bought a new build house and I have an ATT box in my yard. The numbers on the box are L484, 13, D. I know the neighbors on my road have ATT service. How do I get this pulled to my house? I am willing to PAY for this to be pulled to my house. I would even be willing to pay for a d

For some reason, Outlook (Outlook 365) has stopped getting email from whatever server AT&T uses. I had it set up as an IMAP account. My spouse's Outlook stopped working on or about the same time (8/22/2022).  Neither of us changed the setup (spouse doesn't know how, I know I haven't mess

             im staying at a Sonesta Select hotel (boston/ danvers, ma location) and have direct tv with free hbo, but have free internet thru verizon.... SO... my question is... how do i go about getting to watch hbo max free on my laptop computer... either w/ or

​I am currently speaking with Juan, and he refuses to let me speak with his supervisor or provide number or email to make a complaint. I am not a racist but the accent barrier is a issue but should not be used as a comprehension issue. I have spoke with several suppose to be loyalty supervisors and

We’ve been unable to set up our AT&T fiber internet in our new apartment despite having all components from AT&T and following their setup steps, and I believe I know the problem. Currently, our green fiber internet cable is dangling from the white AT&T box connected to our wall, and is

Hello, I have AT&T Fiber using an 2Wire 5268AC gateway. I also have a 2-node Netgear Orbi mesh network using RBR850 routers. I have configured them both for the gateway to passthrough the internet traffic from the gateway to the orbi, but I've been using old documentation from users in these c

I am moving next month and leased a home in Daly City 94015 - one block away from SF coast side - and did not even think of checking if there was Fiber in the area - assuming the whole Bay Area is pretty much covered at this point!? But nope, no fiber service, and no bars at all for AT&T cell s

I am just sharing this here because I have learned hard lessons that might be useful to others. This topic is relevant to those who 1. Have AT&T fiber and must use their residential gateway (RGW). I am talking about the Arris, Pace, etc. sitting in your closet connecting to either the ONT dev

We cannot get through our BGW320-505 Wi-Fi gateway using OPEN VPN. We can get VPN to work on the internal system. We have tried to ping the router from the outside with no success.  We know the outside world sees the correct IP when we do a "what's is my IP address"  it returns our IP

I have a Note 20 Ultra 5g. My wife has the same exact phone and we can't get either phone to update to android 12. We bought both phones from ebay unlocked but on At&t network. I've tried all of the troubleshooting steps on the At&t site and it still won't update.  Thanks

I'm HOA President for our community and the 13 homes are all eager to sign up for service, as AT&T just announced availability in the community next to us. The fiber runs all around our community, but AT&T didn't run it down our street because it's a private road.  Is there anyway to r

we switched to ATT fiber internet on 5/28/22. On the day it was installed the service technician said the utilities would be marked and someone would be in contact within a couple days and it would be buried within a week.  No one ever reached out, so a week after the installation I called to

Hi, all. I live in a three-story, 34-unit condominium. Some months back, AT&T ran fiber optic cable along the ceiling of each floor's corridor, with a white rectangular plastic box through which the cable travels in front of each apartment door. (Please see the photo of my front door with outsid