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Equipment Return, never got letter stating what to return

Hello, I am trying to return my router after canceling my service but I never received the letter stating what I should return. I have been moving, you know how it is. I had fiber optics with the unlimited plan, I figure I should return the router and the power cord but should I return an Ethernet c

Questions

406

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0

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Want to use own modem with AT&T fiber

Hello, I currently the the AT&T provided Model: Humax BGW320-500 gateway for fiber. I have purchased AT&T extenders, but still get drops and/or low speeds on some devices. I believe it is because too many devices are connecting to the gateway. I would like to purchase my own modem that isn't

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723

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Access for iPhone 4G w/ VVM - Looking for Better Understanding

Hello! I am currently researching plans to change to as I often creep very close to my current data limit. I am currently grandfathered into a group 9GB share plan, and in my itemized bill I see the Access for iPhone 4G charge. I somewhat understand what that charge is for, however I am confused on

Questions

220

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Unlock my Samsung Galaxy Express Prime 3 - AT&T PREPAID

I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by

Questions

175

4

0

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Safari not letting me sign in to Currently, keeps showing logout successful

In Safari on an iMac. I signed out to change accounts for email. Now I cannot get to a sign in screen. It just keeps cycling in the URL window to sign in then logout successful with nothing on the screen. I could sign in with Google. It may be a Safari problem. I have restarted computer and rebooted

Questions

455

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Connecting Netgear Orbi RBK50 to Nokia BGW320-505

I am stuck and I need some help. I turned off the 2.4GHz and 5GHz Wi-Fi radios on the BGW320. I enabled IP Passthrough on the BGW320 with DHCPS-Fixed.  I manually entered the MAC address of the Orbi RBK50 Router.  I changed the LAN IP address on the RBK50 to 192.168.2.1 because I thought

Questions

474

3

0

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Transferring phone number to a prepaid account (prepaid sim not working after a week has passed)

I was transferring phone number from another carrier service to AT&T. I chose the 12-month prepaid plan online. I received the new sim card on the second day, and it said there's no need for me to activate a prepaid account. But my phone number was not transferred to the new sim card after a wee

Questions

452

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Who to contact for service quote for connection to closest remote

I'm looking for information on who to contact for potential service to a property. It is not currently listed as an eligible address, but I hear ATT is the closest connection. I'd like to see where the closest remote is and how much running the line would cost. The property is in Roane County TN of

Questions

126

4

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Broadband blinks green and then red

The broadband light blinks green (for about 5 seconds) about twice a minute and then goes back to a solid red light.  We have no WiFi.

Questions

530

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call Iogs not showing on paper bill statement

Where do you find a list of incoming outgoing phone logs and or text messages on you bill

Questions

864

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Receiving many emails meant for someone else

I am not in the TO: field, but I am in this field: "X-Apparently-To: [email scrubbed]" . How can I put a stop to these messages? I am getting many every day for people I do not know. I can get the raw text of the email to show you.

Questions

329

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BGW 210 modem/router

How to turn off router in modem in order to connect external router

Questions

357

4

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contact e-mail

which contact email to communicate with att

Questions

73

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Nokia 8.3 5G compatibility

I am an existing customer and need to know if I can switch to a Nokia 8.3 5G phone. Will it work, can I just swap the SIM card?

Questions

652

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Cant connect to my Nighthawk Hotspot while in ip passthrough

I stupidly activated ip passthrough mode on my Nighthawk Mobile hotspot through google chrome not necessarily knowing what it did and cannot connect to it to disable it.

Questions

396

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Problem With Unlock Samsung G975U

I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request

Questions

189

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Cables removal required

I own a house with old-no longer active- ATT service wires- from house to pole. they have been dameages in a recent storm- need to be removed.  pls LMK how to scheule the work

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62

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can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

Questions

242

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PREPAID unlock

Paid for AT&T PREPAID phone and I cancelled service at 5 months, so there for I can not get the phone unlocked regardless? 

Questions

97

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AT&T network telephone 66 block test kit

Hello Does anyone have an idea on acquiring information or instructions on what this test kit is supposed to do? came in a yellow box kit labelled A telephone phone line 66 block cable tester.

Questions

238

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