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I have an iPhone 12 Pro Max and I'm getting a lot of failed calls lately, I've read some of the topics on this and turning on/off Airplane mode usually works. However, I have to do this almost every day. Is there a more permanent fix? I live in the SF Bay Area. Thanks
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• Apple
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Does AT&T have an email for customer service? If so does anyone have the email?
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• Wireless Account
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I need to find my call log from January 2018 to June 2018. Is it possible to retrieve that far back? If so, how do I go about it?
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• Wireless Account
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At first I was just trying to get the email changed from my personal to my work email, so that I could be verified. I’ve been emailing you guys for 6 months trying to get my discount even processed. I’ve never been reached out to not once, and all because my manager misinformed me. Is there a help
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• Wireless Billing
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We were suspended, but we were told we had till 6/30 because of Covid 19. This is our only phone and we have children at home. Can we get help
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• Wireless Account
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I preordered a gold 13 max pro and I want to change the color prior to shipping. I have already paid all fees. Is this possible?
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• Apple
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I received my first bill including setup cost and payed it with auto pay. I was promised a $10 credit per line per month if I used auto pay. Why hasn't it been applied here?
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• AT&T Fiber Account
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I'm an international student currently studying in the US. Shortly after we arrived, my mom went to an AT&T store to buy me a new iPhone with an American number, but at the branch she visited she was told that there were no iPhones available for prepaid plan holders; only postpaid, and I wasn't
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• Apple
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I submitted a request to unlock an iphone on 10/4. I checked my email (inbox and junk), but never did see the email come through. Since it's more than 24 hours I've been trying to submit a new request as the initial email is now invalid (I still don't see it), but it says there is already a request
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• Apple
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A telephone pole is leaning in my backyard and as a result, the wires are close to my house's second floor. Since this is not one of the automated options and your csr said they would transfer me to someone who could help (transferred me to wireless, lol how stupid), I need a number to call to ha
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• AT&T Phone Equipment
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I don't have tje message to forward to 7726. The message isn't in my messages app at all, or could have been deleted. I saw it on my usage summary only So I've nothing to send to you. What is 24444444?
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• Wireless Account
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I tried to start new service but was told I need to settle a Directv bill. I contacted Directv and they cannot provide any information because it is in collections. I contacted this collection company and they are unable to provide any information on how or why I owe Directv. They can only provide a
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• Wireless Account
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I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t
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• AT&T Internet Account
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How can I get those?
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• Wireless Account
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In Nigeria, I bought a new ATT phone/device which is locked due to go pay plan service policy. I Don't know the original buyer of this phone, but I was able to unlock the phone after requesting for unlock from att official site which was send to my phone within a minute. This means to me that the re
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• Android
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So I have a s10 plus and I never seem to be able to get 5ge even though I live in an area where it is available. Is the s10 plus not capable of it?
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• Samsung
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Hi, I submitted an online order for two new lines with two new phones but I got the following message: "We couldn't verify this order 23-299265747301944 really came from you. For your security, we canceled it. Don't worry. If there was a hold on your card, we'll release the funds. Let us help you re
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• Wireless Account
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Hello! I am currently researching plans to change to as I often creep very close to my current data limit. I am currently grandfathered into a group 9GB share plan, and in my itemized bill I see the Access for iPhone 4G charge. I somewhat understand what that charge is for, however I am confused on
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• Wireless Billing
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If I activate active armor which is included in my service will I ever be charged for it?
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• AT&T Fiber Account
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I travelled to UAE and I get no service even for sms from AT&t itself. I need to get a code from AT&t to access my online account but I can't.Please give advice?!
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• Account & Usage