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iPhone Failed Calls

I have an iPhone 12 Pro Max and I'm getting a lot of failed calls lately, I've read some of the topics on this and turning on/off Airplane mode usually works. However, I have to do this almost every day. Is there a more permanent fix? I live in the SF Bay Area. Thanks

Questions

 • Apple

241

7

0

Accepted Solution

Official Solution

Does AT&T have an email for customer service?

Does AT&T have an email for customer service? If so does anyone have the email?

Questions

 • Wireless Account

142

1

0

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Official Solution

I need access to old call logs

I need to find my call log from January 2018 to June 2018. Is it possible to retrieve that far back? If so, how do I go about it?

Questions

 • Wireless Account

155

2

0

Accepted Solution

Official Solution

How can I change the email associated with my IMO discount?

At first I was just trying to get the email changed from my personal to my work email, so that I could be verified. I’ve been emailing you guys for 6 months trying to get my discount even processed. I’ve never been reached out to not once, and all because my manager misinformed me. Is there a help

Questions

 • Wireless Billing

349

1

0

Accepted Solution

Official Solution

Closed

We were suspended, but were told we had till 6/30 because of Covid 19

We were suspended, but we were told we had till 6/30 because of Covid 19. This is our only phone and we have children at home. Can we get help

Questions

 • Wireless Account

114

2

0

Accepted Solution

Official Solution

Changing color prior to shipping

I preordered a gold 13 max pro and I want to change the color prior to shipping. I have already paid all fees. Is this possible?

Questions

 • Apple

348

2

0

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Official Solution

No autopay discount applied to first bill?

I received my first bill including setup cost and payed it with auto pay. I was promised a $10 credit per line per month if I used auto pay. Why hasn't it been applied here?

Questions

 • AT&T Fiber Account

367

4

0

Accepted Solution

Official Solution

Switch phone for iPhone 13?

I'm an international student currently studying in the US. Shortly after we arrived, my mom went to an AT&T store to buy me a new iPhone with an American number, but at the branch she visited she was told that there were no iPhones available for prepaid plan holders; only postpaid, and I wasn't

Questions

 • Apple

964

4

0

Accepted Solution

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Submitted unlock request, didn't find email, unable to submit another

I submitted a request to unlock an iphone on 10/4. I checked my email (inbox and junk), but never did see the email come through. Since it's more than 24 hours I've been trying to submit a new request as the initial email is now invalid (I still don't see it), but it says there is already a request

Questions

 • Apple

57

3

0

Accepted Solution

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leaning telephone pole

A telephone pole is leaning in my backyard and as a result, the wires are close to my house's second floor. Since this is not one of the automated options and your csr said they would transfer me to someone who could help (transferred me to wireless, lol how stupid), I need a number to call to ha

Questions

 • AT&T Phone Equipment

184

3

0

Accepted Solution

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Text to 24444444

I don't have tje message to forward to 7726. The message isn't in my messages app at all, or could have been deleted. I saw it on my usage summary only So I've nothing to send to you. What is 24444444?

Questions

 • Wireless Account

93

1

0

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New Service

I tried to start new service but was told I need to settle a Directv bill. I contacted Directv and they cannot provide any information because it is in collections. I contacted this collection company and they are unable to provide any information on how or why I owe Directv. They can only provide a

Questions

 • Wireless Account

282

8

0

Accepted Solution

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How can I get fee based internet support?

I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t

Questions

 • AT&T Internet Account

114

7

0

Accepted Solution

Official Solution

I need phone records from January 2020

How can I get those?

Questions

 • Wireless Account

200

3

0

Accepted Solution

Official Solution

After unlocking my Android phone "model QS5509A" go editions can't make call or send text

In Nigeria, I bought a new ATT phone/device which is locked due to go pay plan service policy. I Don't know the original buyer of this phone, but I was able to unlock the phone after requesting for unlock from att official site which was send to my phone within a minute. This means to me that the re

Questions

 • Android

543

2

Accepted Solution

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S10 plus 5ge

So I have a s10 plus and I never seem to be able to get 5ge even though I live in an area where it is available. Is the s10 plus not capable of it?

Questions

 • Samsung

247

3

0

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Online order cancelled

Hi, I submitted an online order for two new lines with two new phones but I got the following message: "We couldn't verify this order 23-299265747301944 really came from you. For your security, we canceled it. Don't worry. If there was a hold on your card, we'll release the funds. Let us help you re

Questions

 • Wireless Account

8.8K

14

Accepted Solution

Official Solution

Access for iPhone 4G w/ VVM - Looking for Better Understanding

Hello! I am currently researching plans to change to as I often creep very close to my current data limit. I am currently grandfathered into a group 9GB share plan, and in my itemized bill I see the Access for iPhone 4G charge. I somewhat understand what that charge is for, however I am confused on

Questions

 • Wireless Billing

108

4

0

Accepted Solution

Official Solution

Is there a charge for Active Armor?

If I activate active armor which is included in my service will I ever be charged for it?

Questions

 • AT&T Fiber Account

149

2

0

Accepted Solution

Official Solution

how can I get sms on prepaid phone when I am in another country?

I travelled to UAE and I get no service even for sms from AT&t itself. I need to get a code from AT&t to access my online account but I can't.Please give advice?!

Questions

 • Account & Usage

154

2

0

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