Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (85.3K)

Activity
Oneplus 8 Pro support on network

Hello I am getting a used oneplus 8 pro (IN2025 model) from a friend and I was wondering if that would work with the LTE and GSM network that AT&T provides. I saw from here that this appears to be the case, but its always good to double check.

Questions

 • Android

15

1

0

Google maps wont work unless I reboot my phone

Google maps wont work for a new trip unless I restart my phone. If I dont reboot it says "searching for gps" and it wont navigate to my destination. After I restart, it will work for that trip but once I arrive it wont navigate to my next destination unless I reboot. I end up restarting my phone mul

Questions

 • Android

14

2

0

How do I remove AT&T NumberSync for Connected Car

I was setting up my new Apple Watch which seemed to work fine, but afterward I received an email that said "AT&T NumberSync for Connected Car Confirmation". I didn't intend to change anything for my car and don't know how this happened.  Now my car isn't responding normally.  It no lo

Questions

 • Other Phones & Devices

209

1

0

Accepted Solution

Official Solution

Unite hotspot blinking orange and blue

My Unite hotspot is blinking continuously, orange blue orange blue. It’s been doing this for almost 48 hours. I think this means it’s updating firmware, but it really shouldn’t take this long. I can’t get the device to turn off. What’s going on?

Questions

 • Other Phones & Devices

18

1

0

Accepted Solution

Official Solution

Preorder Question

Are preorders accurate with the expected delivery date usually? Asking anyone who’s preordered before how their experience was and If their phone arrived on time.

Questions

 • Apple

2.6K

6

0

Unlock my device

Hello at&t i am from Pakistan please unlock my device G900um 355588110563272

Questions

 • Android

11

1

0

Request for carrier visibility / carrier reveal on iPad

Please DM me, I cannot send @ATTHelp a DM myself. This my continued Request for carrier visibility / carrier reveal on iPad. Need eSim open carrier usage ability.  My iPad Pro will allow me to only add At&t service and it's never been setup on there, but the other carriers need to work on

Questions

 • Apple

40

2

0

Cancelling insurance claim on lost phone

Is it possible to cancel an insurance claim on a lost phone if the phone was found after the claim was submitted and just return the new replacement phone?

Questions

 • Samsung

14

1

0

Accepted Solution

Official Solution

Anyone else have this strange screen problem?

The phone was sitting on my desk while I was working (not touching the phone) and I heard a weird popping sound. I looked down and saw the screen start to crack - going from one corner to the next. Has this happened to anyone else? It's only about 3 months old - Google Pixel 6 Pro - and I doubt it's

Questions

 • Android

82

5

0

Closed

AT&T ring tone (old style ring - Loud) for samsung phone

I am wanting to get the AT&T ring tone (old style ring - Loud) which I had on my old at&t phone and for samsung phone. I cannot (or barely) hear the current ringtones on the samsung. If this is doable please let me know. Thanks.

Questions

 • Samsung

1.1K

2

Accepted Solution

Official Solution

Anyone successfully get 5g with Asus Zenfone 8?

I've read the long recent thread about this, but didn't see anyone saying they definitely got 5g speeds with their Asus Zenfone 8. Can anyone with this phone confirm they have? I ordered one before I saw this thread, and should get it tomorrow, so I guess I'll find out, but wondered if anyone

Questions

 • Other Phones & Devices

1.9K

24

0

Accepted Solution

Official Solution

Network locked one ui 5 software update

How long does it take ATT to test Samsung's software update in the form of one ui 5? I have a Galaxy Note 20 that is ATT network locked. And I live in the United States.

Questions

 • Samsung

148

1

remove a phone from my account

I would like to remove an old phone from my account to be able to get it unblocked.

Questions

 • Apple

18

1

0

Cannot check my ISP email unless on wifi.....

I am having INCOMING email issue with my ISP email (atlanticbb.net)  when on the cellular network.  It appears to be sporadic in nature. This has been an issue for years. I live in Central PA.  On my way to New Jersey this week, incoming messages started flowing in when I was h

Questions

 • Android

51

6

0

Customer service

I would like to see the employee noted below the recognize for exceptional customer service. She was patient and professional in assisting my mother with choosing the right plan as well as devices. Trinity [EDITED per Community Guidelines] Retail Sales Consultant AT&T Mobility Corporation Oran

Questions

 • Apple

28

1

0

Accepted Solution

Official Solution

Unlock a pattern screen

I dont rememberpattern how do i get into my tablet

Questions

 • Samsung

17

1

0

Sbcglobal.net emails disappearing from iphone

The good news is that I can send and receive emails from my sbcglobal email account. However, the emails are not staying in the inbox.  When an email comes in, the main screen shows that I have one email, but when I click on the inbox nothing is there.  I have to refresh the inbox and eve

Questions

 • Apple

20

1

0

I have an LG velvet 5G phone locked to AT&T Network and I need help unlocking it

Hello guys . I have an LG velvet 5G phone locked to AT&T Network and when I requested an unlock code they sent me the error message below "We can't unlock this device for you because we didn’t sell or activate it" The greatest problem I have is the person who gave me the phone died and I'

Questions

 • Android

45

4

0

Accepted Solution

Official Solution

iPhone 14 pro max delivery

Hey , so I ordered my iPhone 14 pro max on September 23. AT&T told me the shipping dates would be from oct 18 - 23. Will I have my phone by then? Or earlier? A week ago the box for my iPhone 12 Pro came in to ship back to AT&T for ( trade in ) when my new iPhone comes in. I would like to kno

Questions

 • Apple

2.3K

4

0

Att unlock code not work now wants mck

Paid off phone and recently requested unlock code via email. Entered code multiple times then now says wants MCK due to too many wrong attempts 

Questions

 • Samsung

27

2

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.