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text message notification sound does not work

I do not get any alert/sound notification when I receive a text. all settings are set to work. we have changed sound to try different alerts. none will work. I bought new phone thinking my old phone was the problem and the new phone is doing the same thing.

Questions

 • Apple

183

3

0

Text-to-Email Prefix Change

Years ago, I was able to change my AT&T email from [email scrubbed] to [email scrubbed].  However, I have been going through all the settings now and I cannot figure out where this exists. Was this deprecated but my email still exists?  Because it still works.

Questions

 • Data & Messaging Features, Internet Tethering

41

1

0

How to recover a password if you don't have the phone?

I gave my phone to a family member that's in the hospital. I forgot the password but the only recovery option I can find is to have the code texted to the phone. Is there really no way to have the code emailed to me? Please tell me I'm overlooking it somewhere. What an awful time to forget the passw

Questions

 • Wireless Account

122

6

0

0

Can Digital Life send a picture?

I just purchased the Active Doorbell for Digital Life and have installed it.  I do have Smart Security and the Camera Package.  On the website it says: If you have Smart Security:Your DL system can send you a text message+ or email.If you also have the Camera Package: **Your DL system can take a sna

Questions

 • Device Troubleshooting

459

3

0

0

DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

 • AT&T Internet Account

21

0

0

Cannot log into messages.att.net on pc

Get message  Hmmmmmmmmmmmmmm - something went wrong. PLEASE HELP

Questions

 • Data & Messaging Features, Internet Tethering

257

1

0

0

Closed

CHARGED FOR ALMOST 3 YRS AT RENTAL ADDRESS WE HAD TERMINATED SERVICE, ALSO BILLED FOR FIBER SINCE AT NEW ADDRESS!

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Questions

 • AT&T Fiber Installation

23

1

0

AT&T is blocking all SMS messages from my repair shop

I used to receive notifications from my repair shop when my vehicle is ready, but AT&T is blocking ALL messages. This doesn't happen with Verizon numbers - we tested in the shop with 3 AT&T phones and 2 Verizon and it is only happening with AT&T.

Questions

 • Data & Messaging Features, Internet Tethering

39

1

Mobility sales team manager email address

I have been given the run-around since last Tuesday, Feb.22, 2022. I have spent close to 5 hours on online chat getting nowhere. I have chatted with 5 different supervisors to no avail. I ask to speak to their boss and they tell me that they are the last person I can chat with. I was promised a dea

Questions

 • Account Features

67

4

0

Email to Text Delayed

We use the email to text service to send two factor codes for authentication. Starting yesterday, email to text is very delayed, about thirty minutes or so. Typically email to text delivers similarly to any normal email, which is immediate. I've verified that this issue is specific to AT&T, and I've

Questions

 • Data & Messaging Features, Internet Tethering

136

1

U304AA not getting texts

I had to upgrade to a 4G phone because my phone was 3G and that's going away. AT&T sent me a U304AA, I transferred everything to it - service, contact list, ect.  But for some reason, I'm only receiving texts from a couple of people - no other texts are coming though.  OTP, my daughte

Questions

 • Android

102

1

0

Cannot access text messaging.

My keypad on my Samsung Propel 5GH-A767 no longer works and I have a ton of unread text that are inaccessible now.Is there a way I can access them somehow online, on a app, or transferred over to a different phone on my account?

Questions

 • Samsung

34

2

0

False info

Does at&t sometimes report texts in your text log under check usage that were never sent from either side that says did?

Questions

 • Wireless Billing

38

2

0

iPhone 5s SMS message problem

I have had a big problem receiving group text messages on my 5s.  My main group is a combo of apple and android, and of Verizon and AT&T,  They can see what I send but my messages bog down coming back.  I don't get them sometimes for 36 hours and then they come randomly, sometimes dozens at a time. 

Questions

 • Apple

337

2

0

0

Abusive Text Messages

I am currently receiving abusive text messages from an ex. I would like to know how to back up the text messages and how to direct all new messages to a storage where I do not have to see them. I would like a record of everything to potentially use for legal proceedings. Please help.   Thank

Questions

 • Samsung

35

1

0

not ringing just a voice mailbox message - sent text to wrong person - ah!

I sent an imessage to a colleague believing it to be their new personal number and alas it was not, it was their old company number when they worked for my current company! Ah! The only reason I noticed was because when I check if it had delivered it had turned green and I thought hmm odd, they have

Questions

 • Apple

105

1

0

0

ZenFone 8 on PrePaid, Not able to Receive all Texts or Calls?

Greetings. I am having some trouble with my service and am hoping someone can give me some advice as to how to fix it.I started it on Verizon over a decade ago, and 5ish years ago ported it to Republic Wireless (a MNVO/VOIP hybrid service provider that primarily uses WiFi calling and only uses a cel

Questions

 • Phones, Tablets & Devices

193

4

0

AT&T messaging app not showing incoming texts

I'm visiting family in another state and the cell reception here in the mountains is awful.  I'm using the AT&T messaging app to text via WiFi on my computer to keep in contact with friends while I'm visiting, and it works ok for awhile then it removes all the other side of the conversation and only

Questions

 • Data & Messaging Features, Internet Tethering

1.2K

1

0

0

Links inside SMS got blocked

Hi there!I've recenlty experienced a problem with receiveing a text from an e-commerce store.The reason was that links to manychat.com domain got filtered by AT&T.Is there any way to prevent filtering?

Questions

 • Data & Messaging Features, Internet Tethering

147

1

0

Inconsistent incoming/outgoing texting using Google Voice - Google says its AT&T SPAM Filter

I am experiencing inconsistent texting issues using the paid version of Google Voice, specifically (in my experience) to iPhone users on AT&T.For instance, I may only get one of multiple texts. And picture sending and receiving sometimes works and sometimes doesn't. The latest was my friend who

Questions

 • Data & Messaging Features, Internet Tethering

332

4

0

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