I seem to have had some speed issues over ethernet; I have uverse with 32Mbps. I tested via Speedof.me and I usually get that; it will show lower on some other HTML5 test pages. And it varied enough I wanted to try ATT's tester, www.att.com/speedtest I used Chrome on my Mac running 10.9.5, and the t

Speedtests report fast internet but web browsing and downloading super slow - connection often drops entirely.

I have been having problems with my connectivity for months. A couple of weeks ago, a tech brought me a NEW modem. He made sure everything was working. I have to restart my modem 3, 4, 5 times a day, and HOPE that MAYBE I'll stay connected long enough to send an email. Every time I talk to a tech, t

I switched to AT&T internet and AT&T TV about a month ago and have found the internet to be VERY slow.  We cannot use two TVs a laptop, a tablet and 2 cell phones at the same time.  I have called support several times and they have run speed tests which show that my internet is running at or above 7

We had an at&t N router. I use Google wifi mesh.  Our service is 75mb but we have only been getting 25 to 35 mb on wifi.  The smart app would show 74mb to the router.  At&t upgraded us to the ac router, I think 568.  Now on the smart app we are getting 54mb.  Wifi i

So recently (About a month ago) my internet connection has been nothing but flawed. I play games such as League of Legends, Overwatch, ETC; but recently the internet doesnt want to keep a stable connection to the internet, going from an average of 29ping to anywhere around 1000-9999ping, but thats n

My internet goes out every time it gets cold. Technician assigned but it works during the day. It goes out from midnight to sometimes 9am once it warms up a bit in the morning. If the Technician shows at 10am maybe 4 pm finds nothing wrong.     Technician was assigned to come today.

My AT&T fiber router covers the main space of my house and I got an Airties 4971 extender to push the signal through the front wall of the house so that we could have good service on our front porch. The problem is that devices (especially the Roku on the TV) that are right next to the fiber rou

I am in a similar situation as I am now eligible for Fixed Wireless. I currently have AT&T DSL, AT&T Cellular and DirectTV...always been an AT&T/Bellsouth customer ever since the cell phone come on the market.   Our cellular connection is terrible.  I have 17 years of IT exp

I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou

The Worst Internet In The World    My Wifi Upload Speed Is  Download is 16 sometimes most of the time it reaches 2 i saw the website it said 1k mbps where is it not here thats for sure the Ping 60 upload .42 the buffers are terrible I cant do anything with this wifi i cant even buy a router on amazo

So, I have to vent, and hopefully someone from ATT can see this and help me understand.  I started with the 18Mbps uverse package, and could never get above 12 MBps down, and about 1Mbps up.  I upgraded to the more expensive packge (24M down) and somehow I now always get 21Mbps (so not quite 24, but

In the Christy Drive area of Arnold MO (63010) we have an antiquated telephone infrastructure. I would love to come back to AT&T, but you do not seem to be willing to upgrade our circuits to fiber. I currently pay approx $50/month to Charter/Spectrum for 400mb/s down and 30mb/s up. My current infr

Hi, out of curiosity, has anyone or does any employee have any news of an upcoming fix to the high packet loss on the Fixed Wireless Internet?Nearly 3 months now and still no news or acknowledgement of the issue many customers are experiencing on a day to day basis. I don't have high hopes but it'd

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Hello members! I just had my U-Verse TV and Internet service installed this past Saturday (11/22/14) and everything is great except my Wi-Fi speeds!! When im hardwired to the modem I can pull my rated 45Mbps speeds, but on Wi-Fi im only getting around 15Mbps!! Coming from TWC I had excellent interne

Hi, I have an AT&T Fiber plan in South Florida and every day, like clockwork, I go from 500-700mps download and 500ish upload to...2mps download. Every (Edited per community guidelines) day starting at about 7pm and it continues throughout the rest of the night until after I fall asleep. I know it's

I. Annot see devices connected to my wifi and I noticed in my game my ping keeps going higher I have reset the gateway and also my pc and I always keep my drives up to date as well as my pc so I know is not my desktop as my wife's phone is slow at times too and she's always home kind of disappointed

Hello, my speed recently dropped by 50% in the last two weeks.  Do trees factor into a dropoff in speed?  I can trim some limbs if necessary.

We recently upgraded to the Fiber Internet 1K from the Internet 100 Plan. Ever since then we have been getting Webpage Certificate Errors, failed connections and service Interruptions, especially between 2:00 am to 6:00 am. I have used all the Smart Home Manager App and phone in troubleshooting meth