Hello, I am outside US since mid of january. I can not access nor receive Text messages from the mobile phone since then aa well I can not open my personal area on AT&T online prepaid to access my account. I urgently (today) need to ask AT&T to shut down the service and ask them for a refund as they

I am in a country where I cannot connect to my ATT service and I need to get help from a live rep, HOW? I keep getting run in circles with automated chats that want me to sign into an account that I can't sign into. HELP!  This is really rotten ATT support.

Suddenly, when attempting to log in, I am directed to the change password. I did that using secure answers and text authentication.  I next attempt to log in and get an error that I'm using the wrong User ID, which I know I am not.  I enter the only two IDs it could possibly be and get th

I cannot remember my password for my sbcglobal.net account and went to reset it and now I cannot access it at all! Spent an hour on the phone with someone (who did not speak very loudly or clearly) and said I would have to wait 30 days for a password reset in the mail. I gave them another email ac

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

I have an auto payment plan and I want to cancel my plan right now since I'm in South Korea. But I don't know my AT&T ID and password. So, I talked to the AT&T staff in live chat and he provided phone number which is 1-800-947-5096. When I called this phone number, it said that none of the expert wa

I bought this Samsung about 2-3 years ago, only used it with one account but it reset itself and I have not used it since. I’ve tried everything to log into it. But nothing works it keeps bringing me back to the email part. I don’t know what to do anymore.

How is it possible that someone can walk into at&t with a fake id & get an upgrade , if at&t is saying they require a code too be sent to email & phone that the person has too read back??

I have an sbcglobal.net email account and I cannot log in or reset my password. When I try, it sends me to an AT&T website which does not reconize my email address or user name information.

I changed the password for my snet.net email account and tried to enter it in my Apple mail snet email account on my iPhone and on my Macbook. In both cases, after I entered the new password (and I'm sure I entered it correctly, because I cut and pasted it) and clicked on Done, the device said "ver

I've been trying for weeks to login to my sbcglobal.net email account that I have had for like 18 or 19 years now. Every time I try to login I get this message, " There have been too many failed sign in attempts. To get help, please use Forgot user ID or Forgot password links. Care Cod

Forgot password but after dealing with AT&T for over a month for hours at a time to accomplish nothing, I have decided calling the 2020 number is a waste of time.

We need to reset a sub account password and when we choose the reset option, it prompts us to reset the primary user password. Can the sub account password be reset? What am I missing?  If I try using the main account password, that doesn't work and it eventually locks us out after 3 failed at

Hello, I'm trying to recover/reset a password. My stepfather recently passed away and my mother, somehow, managed to get a "too many failed attempts" when opening his email. (I'm not quite sure how she managed this since the password was saved in the browser. I think she accidentally tried gettin

I wanted to know if it was possible to connect the At&t wireless access point to a device such as my PlayStation 4. If so, how do I change the password? The PlayStation wifi screen recognizes the access point, but I do not know where to find the point's password.

Has anyone else experienced the view from the Device tab after entering the IP address of the modem where the SSID and passwords are displayed? This information should be hidden from everyone except the administrator. Help?

I am the head of the household and have a company supplied non-ATT phone. I purchased an ATT wireless plan for my minor children.  So, when I try logging into my account, the only options to send the 2FA code to are my children.  ATT refuses to send the authentication code to my wireless

I had some suspicouse activity on my e-mail lately so I reset my password. Then I tried to access my e-mail later and I find out that there had been too many incorrect password attempts. I try to reset my password again because I cant log in and after providing my ID and last name I get the message

Hello My account has been compromised, and I need to reset my password and lock the account or whatever else I can do. I received an email that someone requested a secure mail key. That person was not me. please help  m

Hi, I've been using my sbcglobal.net email address for about 20 years and I have a massive amount of important/personal information associated with it. A couple of months ago, my daughter tried signing into my account on a new device too many times and locked me out of the account. I never added