My internet went out at 11:40am on Tuesday due to an outage in my area. It's now Friday around 9:15pm and I still have no internet.  I work from home so I've had to waste sick days since I cannot do my job.  How can I get an ETA on when the outage will be fixed, and will AT&T compensa

I am using AT&T U-Verse in southern California.  Some sites are not loading (skype.com, imdb.com, intellicast.com).  Others are loading fine (cnn.com, gmail.com, youtube.com). I've already tried resetting the modem and changing the DNS servers to Google's 8.8.8.8 / 8.8.4.4, as well as rebooting.  No

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

My service has been down for over a week. I'm told that 5 customers are affected. The issue is between the V rad and the D slam. The V rad is 50' from my bedroom window and the D slam is in my backyard. NO ONE HAS BEEN WORKING ON IT  I wonder if AT&T is just trying to get us off uverse TV.

Earlier this year ATT Fiber contractor dug up my yard and had several holes dug using a air boring tool. That tool penetrated my power lines conduit and Severed the powerline. My house recently lost power on one leg of the service entrance cable from the back yard to the house. The repair has been m

For a couple weeks now here in Portland Oregon my phone has become borderline useless. I have the Galaxy S10+, billing is up to date and on an unlimited data plan. I can't use any apps that use data, text, or call unless I reset network settings and reset the phone, then I get maybe 10 minutes of it

About a month ago, I began receiving an error message code that said my (main receiver) access card could not be read. Incredibly frustrating (especially during the playoffs) - the work around was restarting the device and then it worked. ...until during the course of watching a recorded 30 minute s

A lot of us working from home right now.   It would be helpful to at least know the cause or have an ETA of when an outage is going to be fixed.

Due to recent severe weather there is an outage affecting my neighborhood since 3/31/2023. According to AT&T:  Your outage was caused by AR AR 03312023. Our technicians are working to restore your service. Need internet access? Try these AT&T Wi-Fi hotspot locations.

Can someone please help me as both my fiance and I are about to be at our wits ends and out of jobs if we cannot get this solved?We have fiber installed and have a AirTies mesh extender, however, we randomly and sporadically have drops in connectivity. Its only for a few seconds, sometimes over and

Every time there is a heavy rain, by landline goes dead. I have complained for several years now, and they'll send somebody out several days later after it stops raining. They tech will look around, test the line, not find a problem and leave. The only reason I know they were there is because I ha

I am not an AT&T customer but the telephone pole in my front yard has broken at the base and will fully break soon. It is swaying back and forth and the line to my house has been hitting my house all night and was hitting my car before I noticed. I called the down line number and the local PD/F

I randomly am getting a message saying: ACCESS BLOCKED Access to this web site has been blocked on your device due to the time of day or due to your amount of activity. To change this, please contact the person who manages your Internet account.It redirects to : http://attlocal.net/xslt?PAGE=HURL25

I always got great data reception in my office (zip code 65101), but starting about two weeks ago, my reception has been terrible. Now I have one bar, none of my texts go through, and I can't get a web page to load . I tried re-starting the phone several times. What happened?

There was an outage in San Antonio TX 78217. They fixed it and all the neighbors Internet is back and not mine. I've called and called but bc the website still says "outage" they can't send anyone. What should I do?

Get your stuff together AT&T. Why has there been a service outage in our area for that long when literally no major disaster has happened near me? Zip code 39047. Give us a reason so we can understand. Also update your service page...yall said it would be resolved in under 14 hours....well that

Within the last month, I have had issues with my phone randomly going into SOS Only or saying No Service. This has happened in places where I have had services before, like my home and the city my family member lives in. The first time it happened, I was driving to meet with my family member and my

There has been an outage in the 92614 area code for the last 4 days (wasnt officially recognized until the last 2 days though). The outage website states that outages are estimated to take 24 hours at most. Where can I find out more information of when its estimated to be back? This is impacting my

This has been going on since early sunday morning. It is now wednesday and still no service. I go by where the service trucks are and nothing 4 guys just standing around or no one there at all. I have one that  needs the internet for college and I use it for work. Not to mention that all the fall sh

My AT&T Fiber has been down since mid afternoon on 7/3/17.  Tech Support states will be fixed by noon today.  I anyone else in the Cary, NC area having problems today?