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Need a technician

I need the contact number of AT&T installation team for installation of my router and hooking up my computer at the earliest possible

Questions

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ATT / Uvers/ Dish for new Multi-family building

ATT / Uvers/ Dish for new Multi-family building We are building a Muli-family unit in Los Angeles. We wanted to see how many options or packages you offer to the Owners or the tenants. Can you help me?

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21

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Trying to get home internet service

I moved into a new build home in an established neighborhood. I've tried to call all the large internet service providers (including ATT) and my address does not show up on their system as available service. I'm sure this is only because this house is new and probably isn't updated into the system y

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Wi-Fi hotspots

@yahoo.com Wondering if I could possibly have a Wi-Fi hotspot in my 2017 Honda civic if someone could call me at (Edited as per community guidelines) or email at [email scrubbed]

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20

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Does anyone know the direct phone number for device unlock department?

Does anyone know the direct phone number for device unlock department?

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41

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Horrible Customer Service

Why does AT&T penalize their customers for an employee's mistake? We switched to AT&T because we heard of the "wonderful customer service" they provided. We originally had Comcast, so anything had to be better than that... or so we thought. the day of our initial install, the tech did not show up wi

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320

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I would like (need) Internet, Please!

I've been trying to get Internet installed at my house for over a year now.  On a weekly basis, I chat with customer support and its the same answers: sign up for updates regarding Internet in your area (I've have not received any emails regarding any type of status), purchased an hotspot device a f

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292

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use coax wire for internet

I am looking to improve internet connection reliability across my home. Can I use the existing coax cabling in my home to wire PCs in rooms that are away from the wi-fi gateway?

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49

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Complaint number

Anyone know a direct number or email for complaints. Still do not have internet service and all I get is the standard “we are working on it” since 4/29.  

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28

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Internet

My fiance & I have been existing at&t customers. I've had their phone plan for YEARS. we just got internet with them 7 months ago and just the other day we had to do an emergency move out of our old apartment & into a new one & into a new town & the new place didn't have at&t

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37

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Unprofessionalism

​I am currently speaking with Juan, and he refuses to let me speak with his supervisor or provide number or email to make a complaint. I am not a racist but the accent barrier is a issue but should not be used as a comprehension issue. I have spoke with several suppose to be loyalty supervisors and

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58

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can not connect internet

Just start AT&T internet service and technician installed BGW210-700 modem.I have two PC and one of PC is windows XP can not connect internet with Ethernet cable but the other PC windows 7 works .How can I connect XP PC for Internet.

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total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

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Complaint about deceptive practices

AT&T,   I've been misled about your services and your pricing by several of your employees. Here's the history- door to door sales person came to my house selling AT&T internet and AT&T TV. I inquired on the following items which I'll lay out in terms of what I asked versus what happened: What I ask

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190

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Not committing to promise to waive installation fee?

Almost 2 months ago when I called to set up my internet service at my new apartment (I'm a new AT&T customer) I was promised that the $99 installation fee would be waived. However, it showed up on my first bill last month. I've since contacted customer service via online chat 3 different times inqui

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Questions about installation for Internet or Fiber: digging in yard? interference with alarm system?

Hi, I have questions about both the AT&T Internet or AT&T Fiber internet options. We have AT&T phone only, and are interested in adding Internet or Fiber internet (Fiber IS available in my zip code). However, I have a couple of questions. For either of these internet options, would digging in our ya

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192

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Water pipe broken while digging U-verse box.. where to call

I'm not a customer for U-verse right now, but AT&T was digging in my front yard to install a box for U-verse and in the process the technitians broke the water pipe 3 feet from the water meter between the meter and my house... 30 days later my water bill arrive in the amount of $1,170.00.. so I chec

Questions

2.7K

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Terrible Customer Support and Service

What is the process of making an official consumer complaint for a 10+ year customer of AT&T? I have had NOTHING but the WORST service over the last two weeks regarding internet set-up. NO ONE absolutely no one has been of any help. I spent over 3 hours, over the span of three calls, to get a

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Access to backyards for installation

I work for the City of Wichita as a Community Services Representative. I had an upset resident call me who happened to be at home when someone from ATT peeked over her fence and said that he needed to access her backyard to install a fiber optic line. The resident replied no because she had not orde

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263

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ERROR CODE: SSACT-523

I just came to America and bought a sim card and 90 days tariff but I can't activate it, ERROR CODE: SSACT-523 keeps giving this warning

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36

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