Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (586)

Relevance
At&t Blocking Cisco AnyConnect VPN Connections

I am having this same issue with an At&t hotspot and Cisco AnyConnect. It only happens with an At&t hotspot, works fine with Verizon and Sprint hotspots. I have tried multiple At&t hotspots with the same results. This started happening to me around August. Actually, I can install the Cisco AnyConnec

Questions

7.3K

6

0

Mobile Hotspot not available. Please contact your service provider.

I'm trying to using the mobile hotspot on my phone. But it says "Mobile Hotspot not available. Please contact your service provider." I'm using Galaxy Z-fold 4 and mobile hotspot worked a month ago. And still works when I connect my Z-fold to wifi. Please help!!

Questions

218

3

0

Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Questions

44

2

0

Hotspot not adding the data I bought

I paid the plan payment but it’s not adding the data. I’ve powered it off then on, and still nothing.

Questions

78

10

0

Closed

Closing threads to hide the truth?

I recently posted about an issue I have. I am a new member. It seems like instead of a resolution I am bombarded with nonsense replies skirting the issue with made up information. Then all of the sudden after a "top contributor" makes a final comment to gaslight the real issue, I am locked out of th

Questions

49

20

0

In-car Wi-Fi data plans

Hello, I don't know where to post so I'll try here. Does AT&T have any data limited Wi-Fi plans for in-car subscribers? All I can find is an unlimited plan for $20/mo. I'm single and probably won't use it much, so $20/mo. seems excessive. A few GB of data for a less expensive option would i

Questions

1.1K

5

0

Static and Dynamic IP addresses?

How often do dynamic IP addresses for ATT wifi wireless hotspots change? What causes them to change? I am trying to set up a server off my ATT wifi wireless hotspot... I understand these have a dynamic IP address.. Am I able to pay to change it to a static IP address?

Questions

680

3

0

Bill Charges

Why is it At&t charges people even though they didn't use the internet line at all for a month or so? They didn't even offer a discount on the next bill charge when we called to cancel and said we didnt use the internet they know for a fact that it wasnt used. What the (Edited per community guidelin

Questions

60

13

0

Rich folk v. Common folk

Is there a reason, aside from the rich people are, is getting fiber put in though the area is not very populated. On one side of the street you have a gated community and on the other side of the street is, not much of anything. Whereas several people in my community have been stuck with glitchy int

Questions

56

3

0

Hotspot randomly stopped giving internet access?

I have the Samsung Galaxy S20+ 5G and the AT&T Prepaid unlimited plan, and my mobile hotspot just stopped working randomly sometime last week. It was fine giving my laptop internet access, and then one day my laptop read "Connected, No Internet" when connected to my hotspot. Is this a common occ

Questions

67

2

0

Prepaid $50 no hotspot

Could someone please tell me how to get in touch with a live person when calling 611? Again I’m having a disable personal hotspot. It says to call 611 which I did several times, but no matter what option of the automated menu I choose (none is applicable anyway), there is no way through to a person

Questions

159

3

0

0

account setup

I activated my mobile hotspot, was assigned a phone number for the device, and directed to the login to my account page. It asks for a password, but I don't have one. When i click the "new user" tab, it says it is sending a temporary password to my mobile number. The mobile number is for a mobile ho

Questions

64

2

0

Nighthawk on grandfathered data plan?

I just bought a Nighthawk and tried to use it to replace my Mobley. No network access. Put SIMM back in Mobley and got access again. Went to AT&T store and they won't let me get Nighthawk with my old plan. Am I stuck, or will getting a used AT&T Nighthawk from eBay circumvent this issue? &n

Questions

134

3

0

ATTUnite bandwith being drained

Hello I have the att unite hotspot and i am trying to figure out what is draining my bandwith. I was online last nite and 2 gigs of bandwith was sucked out. in half an hour. I was not looking a any videos or downloading anything. I was using firefox. I am now on internet explorer thinking maybe some

Questions

400

2

0

0

GoPhone Hotspots Elegible devices?

Which Hotspots devices are elegible for this plans? http://www.att.com/att/gophone-mobile-hotspot/en/index.html Im buying an ATT hotspot on ebay but some say "make sure your plan is available for this device" etc. etc. My question is; are all hotspots compatible with this plans or just the one on th

Questions

330

1

0

0

AT&T Unite Pro

I have an AT&T Unite Pro that I use as my home internet.  Sure, the limit isn't huge but I have bought a dock for it (See: http://amzn.to/1OeN5lJ).  Since it's my home internet, it is always-on.  I currently have it bridged from USB to Ethernet on a old laptop, having the ethernet go into a normal w

Questions

442

2

0

0

Temporary Network Problem preventing enablement of Mobile Hotspot function. ZTE Z812

Hi! I have ZTE Z812 brand AT&T. I use this mobile in Italy with italian Operator after unlock. When active Mobile hotspot I have this problem: "Temporary Network Problem preventing enablement of Mobile Hotspot function. Please retry later.How can i do? Regards, Umberto.

Questions

340

1

0

0

ATT Netgear port forwarding not working

Hello All, I have a Netgear MR1100 hotspot. I have enabled SSH port forwarding on port 22 but cannot seem to get it working. Does anyone know if AT&T uses carrier-grade NAT for the hotspot's address which could prevent/block port 22 traffic from reaching the hotspot? Thank you in advance for y

Questions

37

0

0

Why just why?

Why have you taken away one of the features that i use the most on the plan that i've used for the past year, the hotspot. Who's idea was it to increase the price of this plan, give it unlimited data, but take away the hotspot, something i actually need to use for work. It none-sensical really. It's

Questions

127

1

0

0

Samsung G6 Tethering Hotspot Password Says INCORRECT on Joining Devices

New AT&T customer 4/2015. Enabling hotspot on G6 and tethering other devices (iPad) worked previously. I rarely use this feature but now when attempting to connect a device after entering the supplied password the device reports 'Incorrect Password Entered.' Anyone in this community have suggestions

Questions

1.1K

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.