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Not currently in the US / hold phone number temporarily due to the covid-19

Hello! As the subject line mentioned, I am not in the US currently due to the COVID-19 since mid march, I was wondering if I can suspend my bill but hold my phone number until September/October? And since I didn't use any data nor make any phone call, would it be possible to have a refund for the pr

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283

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How long till AT&T prepaid plan expires?

If I am no longer in the United States and am in India now, how long do I have till I have to pay in order for my phone number to not be taken away. Last, I paid was on March 30th 2023 and I only return to the United States on August 18th. When should I make a payment? I have the prepaid $30 plan!

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85

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Blacklisted Samsung phone

So there's this random phone I found quite a bit ago and decided to try and turn it on for once and it started up with the recovery mode screen and I factory reset it, after it finishes resetting it starts up as like a new phone then it says to sign in with the PIN Which I obviously don't know since

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571

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Lost my SIM card during visitation

Hello there, I visited my parents in Indonesia and happened to lost my prepaid sim card. Could you please help me regain the access or possibly send a replacement?

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278

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Cancel phone service, AT&T autopay from China (Shanghai)

Hello,My friend cannot cancel her US phone service because she is in China. She was living in Boston, MA but had to fly back to China couple weeks ago due to coronavirus. She cannot cancel her phone service from China because she cannot log into her account there. She does not have phone service to

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126

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Not receiving new emails

Yesterday I received a message that the settings on my Att.net email account were out of date and I needed to update them. Specifically, change my password. I did that and now I am not getting new emails on my computer or Ipad -- only on my Iphone.  There's a banner at the top that says "Fix p

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87

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Help with special need for our Daughter.

My Daughter is in the U.S. Navy in GUAM her ship USS Theodore Roosevelt. She has COVID-19. My question is can you guys work out something where she will not pay a lot for calling and internet service. We want to stay in contact! Please help us.

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139

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How do I auto direct an email to a file folder?

Receive daily email but want it to be filed automatically into an existing file folder.

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53

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Coming to California for a holiday from Finland

Hello!I coming to California for holiday this june. I'm asking about prepaid plans. I have Oneplus 5t phone. Does it work on ATT network with 4G? If I buy the Unlimited 85$/mo. plan, what restrictions are there besides it may slow down if there is congestion on network after 22GB. Is there any restr

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305

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Help w bill due to co vid 19

My unemployment hasnt kicked in yet and my service has been disconnected. Im trying to work from home using my internet and my son plays xbox constantly. Now we r having a hard time w our service suspended and i cant pay until i get the unemployment checks. Help

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369

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Internet access

I've factory reset my mr1100 modem and power cycled it for two minutes but I still don't have internet. everything on my modem looks correct.

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107

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International model phone compatibility?

I see the Galaxy S20 Ultra 5G is compatible. I am looking at the international version of the same phone. Most Samsung international versions do say they are AT&T compatible but I can't confirm this one. Please help.

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801

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how to schedule tech appointment

replace wi-fi

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537

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Can I use the new AT&T Radiant Max phone with my existing cricket account?

Can I use the new AT&T radiant Max phone with my existing cricket account?

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266

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Fraud can’t unlock

I bought an iPhone on Facebook swap but shortly after I got it they reported it lost or stolen and now att won’t unlock it what can I do I paid too much money not to be able to use the phone

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28

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February Network Changes and ETF for BYOP

I am fairly new to ATT. I am only in my second month of service. I did not get a phone from ATT when I switched. I bought a new phone at full retail from Best Buy, as I prefer my device be unlocked and fully owned and free to do as I wish with it. Old habits. My previous phone was not compatib

Questions

527

12

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Cannot receive verification codes

I’m not getting any verification codes from any websites. I called Apple, they told me it’s an issue with my carrier which is at&t

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140

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Downed line hazard and possible AT&T liability and AT&T listed number does not answer.

Wire obstruction & possible hazard with damage to AT&T cable(s) and break-out box/patch panel on pole (possible issue with passage of larger trucks). Alley behind 200 block of Kenilworth Ave. and 200 block Kenwood Ave. Dayton, OH 45405 Unable to report using telephone number listed (does not appea

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1.3K

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How can I receive SMS and make phone calls in Asia?

I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!

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154

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Utility Poles by the Railroad Tracks

Why do telephone poles by railroad tracks often have two horizontal crossbeams?

Questions

62

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