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Bill notifications

I've been signed up for years to receive bill notifications. The notifications have always been inconsistent. Sometimes I don't get them for a couple of months and then the bill is overdue! I have to pay a late fee! I called customer service and they are no help, they don't know why it happens. This

Questions

 • AT&T Phone Account

32

1

0

Closed

Trouble porting a phone number to Ooma

Trying to port a AT&T landline number to my Ooma account. Keep getting an email from Ooma that the port request has been rejected because AT&T report there is a freeze on the account.  I have called AT&T three times to try an get the number unfrozen and they tell me there is not a

Questions

 • AT&T Phone Account

761

4

0

Accepted Solution

Adding an additional AT&T CL80107 Accessory Handset to AT&T CL84107 DECT 6.0

I have a AT&T CL84107 DECT 6.0 with one handset and I bought a new AT&T CL80107 Accessory Handset, and it says to register see manual. The registration keeps failing the manual says to put the handset on the telephone base cradle but there is no way to do that.

Questions

 • AT&T Phone Installation

54

2

0

New connection box blocking a sprinkler head

With no prior notice, AT&T dug up two places in my yard and replaced the sod after it had dried out in the Kansas summer heat. Then they installed a connection box about 18 inches in front of a large sprinkler head, effectively blocking it from watering a large swath of my yard.  I realize

Questions

 • AT&T Phone Installation

55

2

0

Accepted Solution

Official Solution

Closed

Spam security calls from AT&T support number 1-800-288-2020

I'm an AT&T customer in the US. I have been getting spammed calls on my landline phone from the AT&T support number 1-800-288-2020 about some internet security problem. There is always the same robot message left on the machine. The call sounds really fake but it is from the real support number. Is

Questions

 • AT&T Phone Account

195.7K

23

0

Can no longer connect to 311

I pay for uVerse Home Phone telephone service with AT&T U-verse. I have always been able to dial out to 311 which is the sister Public Service Agency to 911. I can no longer connect to 311. I noticed this last year in 2021, thinking that it was a fluke. Then, at the time, I found a 10-digit num

Questions

 • AT&T Phone Account

99

12

0

Closed

ring time

I need to extend the ring time on my home phone. It only rings four times, and I'm missing calls

Questions

 • AT&T Phone Features

162

3

0

Accepted Solution

AT&T cordless phone handset caller ID not shoeing up while phone is in use

While on a phone call on the hand set if I get an incoming call during my current call, the phone only "beeps", however the caller ID does not list who is calling while I'm on my other call. I can also not check after the call has ended because my call log dose not record the incoming call.

Questions

 • AT&T Phone Features

39

4

0

Closed

AT&T VOIP home phone has been disabled 311 - Why

"In January 1999, the City implemented the 311 system as a "one-stop-shopping" center for access to all city services and non-emergency police services, eliminating a number of smaller call centers. Chicago residents can now call 311 - 24 hours a day, 7 days a week ..." (as copied/ pasted from cit

Questions

 • AT&T Phone Account

60

1

can i move my landline number to a new provider?

I want to switch my att landline number to a cable phone provider

Questions

 • AT&T Phone Account

24

1

0

Accepted Solution

Blocked Numbers Not being accessible to view or unblock if made in error on landline

I blocked an 888 number with no name displayed. Later found out it was from Chase (they should know better than to be anomalous but probably because they knew I had a 3 month long complaint) and now I wanted to unblock it as they said they would call me back for further feedback that I so want to gi

Questions

 • AT&T Phone Features

47

5

0

50g

Anyone else having trouble with att removing.free 50g with multiple accts.

Questions

 • AT&T Phone Account

48

3

0

Landline

I am looking for a landline service (plug in not computerized) do you offer such service in Morrisville PA? Suzy

Questions

 • AT&T Phone Installation

54

4

0

Accepted Solution

EL52303 & EL52319 Handsets

Will an AT&T model EL52303 handset work on a model EL52319 base? I have de-reigstered the EL52303 handsets, but when I try to register them to the EL52319 base it says registry failed. Can this be done?

Questions

 • AT&T Phone Equipment

56

3

0

Accepted Solution

Official Solution

Old wires pole to the house

How can I get the wire lines from the pole to my house removed? I haven't had a landline in years...:)

Questions

 • AT&T Phone Equipment

98

1

0

Intermittent Dial Tone on Land Line

Several friends have tried to call me, saying they either get a busy signal or the call never goes through. I have noticed throughout the day I have no dial tone. Sometimes I do, sometimes I don't. I've disconnected the line several times and that works to restore dial tone occasionally. Other times

Questions

 • AT&T Phone Equipment

51

2

0

I received a letter supposedly from AT&T Services, Inc. but not sure if it is legit

I received a letter supposedly from you guys, saying there was an overpayment amount on an old account and that I should claim the money by either filling out the paper form (asking for name and address) or to enter in my claim by going to "ClicktoClaim.com." The letter says the funds will be sent

Questions

 • AT&T Phone Account

109

2

0

My landline service in Truckee CA has been out for several days.

A tech came out, verified that it was the ATT lines, not our home, and told me that a major cable problem was being worked on. I can get no further information or updates on this. Meanwhile the service remains out. Does anyone know how to actually reach the people involved in this to see if (a) work

Questions

 • AT&T Phone Account

58

1

0

Caller can't hear me on Handset CL80107

I can hear caller, but caller cant hear me.

Questions

 • AT&T Phone Equipment

45

4

0

Accepted Solution

Official Solution

Simultaneous ring

Does ATT basic home phone service offer simultaneous ring (incoming calls can be set to ring on two different phone numbers, e.g., home landline and cell phone)? This eliminates the need for cumbersome call forwarding. Spectrum offers this feature and, I believe that ATT business phone service offer

Questions

 • AT&T Phone Features

347

11

0

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