Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (23.9K)

Relevance

Accepted Solution

Official Solution

How Do I Connect U-Verse Wireless Receiver to Nest/Google Mesh WIFi?

Setup of Nest/Google Mesh WiFi want exceedingly well. We now have very fast internet all over.    Just one problem:  I cannot get the the AT&T U-Verse Wireless Receiver (Cisco ISB7005 Internet Protocol Set Top Box)  to connect to my new network.  The only workable sol

Questions

 • U-verse TV Equipment

2.2K

11

0

Accepted Solution

Official Solution

Update payment method, will Auto payment takes the payment or I need to process manually ?

Hi there, I am currently on my cycle, based on a postpaid service, my due date is on the 9th of this month, (Otcober 2021) I have updated my payment method from checking account to credit card. my question is. Will the payment that is schedulled to be taken on the 7th slides off and I need to make i

Questions

 • Wireless Billing

4.9K

2

0

Accepted Solution

Official Solution

Closed

How can I view and pay my final bill?

I paid off my installment plan on 01.08.20 and cancelled services on 01.09.20. My billing cycle has ended on the 18th of each month for the past 10 years. Last payment was auto-drafted on 12.25.19 for the 11.19.19-12.18.19 services. I SHOULD have a final bill for 12.19.19-01.18.20 but I can not s

Questions

 • Wireless Billing

1K

6

0

Accepted Solution

Official Solution

Transfering a number to atnt

I had previous service with straight talk. I need to transfer my number from straight talk to atnt. I already have a new phone and line with atnt. I need to transfer my old phone number to my new phone. How can I do that if i already have the line for my new phone activated and i want to transfer my

Questions

 • Wireless Account

53

2

0

Accepted Solution

Official Solution

Can you email or send me a statement from Sept 2019 to Feb 2020?

I need to guys e mail me or send me my statement out going calls ang in going calls start to September 2019 to Feb. 20/20

Questions

 • AT&T Phone Account

67

1

0

Accepted Solution

Official Solution

How do I reset my account PIN

I was wondering how do you set reset your pin on your account and how do you go from prepaid to postpaid account

Questions

 • More AT&T PREPAID Discussions

382

1

0

Accepted Solution

Official Solution

Data usage has gone WAY up

For the last 2 billing periods, I've had huge amounts of data usage and a lot of it is during early AM hours when I'm most definitely not using data. Is there any way to find out what is using the data?  For example, one night there were sixidentical amounts (138,241 kb) at 12:32am, 1:07am, 1:

Questions

 • Data & Messaging Features, Internet Tethering

221

13

0

Accepted Solution

Official Solution

I have Watch TV app with HBO. Use login for hbo on roku?

I chose HBO as my premium service on the Watch TV app. (I have AT&T wireless unlimited and more plan) Since there isn't Watch TV capability on Roku (and doesn't look like there ever will be) can I still use the Watch TV login to watch HBO on roku?

Questions

 • Account Features

340

1

0

0

Accepted Solution

Official Solution

Iphone trade in

How much in store credit would be given for an iPhone 5 16gb in very good condition for a trade in towards an iPhone 6 plus 64gb?

Questions

 • Phone & Device Upgrades

2.2K

1

0

0

Accepted Solution

Official Solution

Understanding Bill - What is INT/MD?

I am trying to find out on my bill under texts when I see usage type Int/md, is there a way to find out what phone number that was sent to.Thanks   [Subject edited for better exposure]

Questions

 • Online Account Access

53.6K

17

0

0

Accepted Solution

Official Solution

Transfer Pin for AT&T phone to international carrier

I've tried to get a Transfer pin for my phone number in all the ways shown here: https://www.att.com/support/article/wireless/KM1447526/. If I use att.com or myAT&T, I do not get the option to 'Transfer phone number' - it is not there. If I call *PORT, it says my plan is not eligible for this

Questions

 • Data & Messaging Features, Internet Tethering

30

3

0

Accepted Solution

Official Solution

How can I change the email associated with my IMO discount?

At first I was just trying to get the email changed from my personal to my work email, so that I could be verified. I’ve been emailing you guys for 6 months trying to get my discount even processed. I’ve never been reached out to not once, and all because my manager misinformed me. Is there a help

Questions

 • Wireless Billing

317

1

0

Accepted Solution

Official Solution

Incoming international calls

Are there charges for incoming international calls on the prepaid $35 plan? Specifically, I'm interested in icoming calls from Russia.

Questions

 • More AT&T PREPAID Discussions

2.4K

2

0

0

Accepted Solution

Official Solution

Call Protect App

I've installed and set-up the AT&T Call Protect App and service (basic, I don't pay for the extra features). When I receive a SPAM call I both report it, and block it.  My question is, does my list of blocked numbers clear out at some time or are they there forever?  The reason I ask

Questions

 • Account Features

51

1

0

Accepted Solution

Official Solution

Closed

We were suspended, but were told we had till 6/30 because of Covid 19

We were suspended, but we were told we had till 6/30 because of Covid 19. This is our only phone and we have children at home. Can we get help

Questions

 • Wireless Account

99

2

0

Accepted Solution

Official Solution

Is there a way I can use my Netgear router for wifi?

Is there a way I can use my Netgear router for wifi instead of the AT&T. If so what is the best set up

Questions

 • AT&T Internet Equipment

380

2

0

Accepted Solution

Official Solution

Can’t login and out of state

I forget my user id, my password and zip code. Right now I am out of state, I need to open the international service so that I can receive phone call and text message.

Questions

 • Online Account Access

74

7

0

Accepted Solution

Official Solution

Prepaid line usage abroad

Greetings,I have an At&t prepaid line which I purcahsed back in October 2017 when I was in the US. I reside in Turkey and kept using that line’s whatsapp on my iphone which I also bought together with the at&t line in 2017. Now I own a new phone and want to transfer my at&t phone line’s whatsapp to

Questions

 • Account & Usage

62

1

0

Accepted Solution

Official Solution

Internet access

I've factory reset my mr1100 modem and power cycled it for two minutes but I still don't have internet. everything on my modem looks correct.

Questions

 • AT&T Internet Equipment

82

3

0

Accepted Solution

Official Solution

Change sim card

Am purchasing an unlocked Galaxy S10 and currently have a Galaxy S8. I want to keep my AT&T service, however they want a very high price for a new S10 and I am saving 300$ ordering a new one online. Do I extract the sim card from my S8 and put it in the new S10, or go to an AT&T store and have them

Questions

 • Phone & Device Upgrades

104

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.