I received mail about a Protect Advantage plan for a phone number ending in (Edited per community guidelines).   I did get a new cell phone.  My identity was stolen two weeks ago, and while I have shut down everything, it would seem someone was still able to get a cell phone plan using it.  I have t

I'd like to pay off my phone installment balance using the credit amount I have on my bill - how do I proceed with this?

Good day. I'm in Colombia and bought a team of your company on ebay, but I can not use in my country. Could you send me a code or useful instructions how to do with cellular networks here

I'd like to know when you plan on coming out our way? 1705 S. 114th E. Ave., Tulsa, OK 74128.  We are stuck with Cox Internet and are tired of overpaying!!!

I attempted twice yesterday to get my Apple Watch set up for cellular. once just using Apple Watch tools and second using a customer support person. Both times I have ended with an error message. The customer support person assigned me a case number for the back office. how do I check the status o

Really need help I broke my at&t phone and only have a straight talk phone available for me to use now but it won't accept my sim can you help

I am looking at taking my family plan to WingAlpha - they offer an unlimited data plan with 15gb hotspot each month for $50 per user. Is ATT able to match this? If not, we will switch.

Hi, this morning I went to the AT&T store and upgraded my Samsung Galaxy J7 to a Samsung Galaxy S20 -- the AT&T store associate transferred all my data, contacts, etc., over to the new cell phone ...now that it is fully charged I am looking for all my text message conversations but they are missing,

Does anyone know of the pros and cons of using the Ipad line as a business phone number? Can it be redirected to my iPhone as a second line? I've been trying to get through to customer service for three days now with no luck. TIA

I was told by a representative that At&T was not going to suspend services for anyone including pre paid. It is sad that the largest provider of cell service and its rep are full of S@&T when U.S Cellular and t mobile and boost all care about people but AT&T dont. #timetoswitch

I need my phone bill for my pre-paid cell phone that clearly states my name, address, #, today's date and the AT&T logo all in one. It is easier for post paid users to get this information, why is it so hard to get mine? I have been a loyal customer for almost 5 years now and all I simply need i

I have an old sprint iPhone 7plus. I paid for the phone in full so I don’t owe sprint anything. And I know t-mobile has taken over for sprint. Will I have trouble activating the phone to an att prepaid account?

I’m not receiving texts on my iPhone from my parents Samsung phones. They are able to call me, but they’re texts are not coming through. What’s going on??

I recently fell for a Craigslist scam - the scammer was able to get a validation code texted to my cell phone, and had my phone number, and is now spoofing my number to make phone calls to similar phone numbers that share the same 6 digits.  As someone who constantly receives the spam calls, I detes

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

I would like to keep the discount as it helps my bill to be cheaper, Also I paid off the phone so I could upgrade early since the phone I got when I switched was the 12 mini. I'm trading in the 12 mini for a 14 but will this discount show up on the iPhone 14 installment plan, I plan to keep this 14

It was with great interest that I read that AT&T is offering free wifi to noncustomers during the current crisis. Guess they will pay for that with the price gouging of loyal customers who are forced to use thier mobile hotspots while working from home. Getting hit with an average of $30 per day for

Received the new Cell Booster model SS2Fll and set it up right away, took about 20 min to finish its process of starting up. Had GPS lock, GPS unit is on window like it specifies. Now 20 min later there is NO LOCK for GPS. Now getting "Location Unknown" error in the 'cellbooster.att.com' login sc

We live in an area that has sketchy cell phone service from all carriers. AT&T granted us a Micricess and it has worked flawlessly since. Now that 3G sunset is coming, the Microcell will no longer work. I received an e-mail that appeared to be from AT&T but may be a spam/scam. It said that

I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?