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Many, many scammy problems with "expiring money", auto-renew, text messages on my PREPAID and hidden undisclosed 9000 message rollover limit

I've been a PREPAID customer for YEARS. I think this is easily year 8.1) Expiring money​Milk expires. People expire. Apparently, at AT&T, your "account balance" expires. How greedy is THAT? The guy at the store pointed out that I could put $100 in and it takes a whole year to expire. Out her

Questions

355

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0

Client is receiving "5.2.0 (unknown mailbox-related status)"

When messages are sent to generate a SMS text messages they are not delivering and impacting services within our organization. The client is requesting an engineer to engage for support in remediation.

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39

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Billing codes

When reviewing my account I noticed that there is a Charge on 3 of my 5 lines for DATA SOC! What is this for? It’s never been on there before and if it’s normal then why ain’t it on all 5 Lines! Another question is how in the world do I remove all the devices listed under each phone number for e

Questions

327

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Issues with Group Texts not going through and coming in as Unknown or out of order and late

I have been dealin with major issues with group texts for several weeks now. I never had an issue until recently. I have reset my phone multiple times. and every time I do, text messages come flooding in, either super late or very out of order! Or they are flooding in as Unkown messages so I have no

Questions

1.5K

5

Text logs

I was wondering if its possible to get text logs from a closed account.

Questions

47

3

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Upgraded to Elite Plan Scam

I called into Customer Care on June 13th to ask about a phone installment. Instead, "Jerome G" insisted I upgrade to the "Elite Plan" because my current 30GB plan was overcharging me. He told me I currently paid $220 for my two lines, but with this new promotion, I'd only pay $212.34. He said it inc

Questions

488

4

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Block domain from texting

I am receiving spam texts from the same domain. I block/report each text, but is there a way to block the entire domain?

Questions

156

2

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Usage detailed incoming text messages showing my number, not the number that I am receiving the text from

Usage detail of incoming text messages showing my number, not the number that I am receiving the text from

Questions

197

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How to differentiate between new and previously opened texts sent to me in Message+ on my new Galaxy S23 from AT&T

Hi, I just signed up with ATT wireless and received my new Galaxy S23. When I open Message+ it seems to me there aren't any identifiers letting me know which texts I've already opened and read vs. new texts that have arrived as well as others on the list I haven't opened yet. In my old Galaxy phone

Questions

24

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Unrecognized numbers on usage history

I've noticed a large quantity of unrecognized numbers on my usage history reports.  Here's a list of questionable numbers:      1.  183.321.93531      2.  141.010.0009      3.  141.020.0506      4.  141.010.0008 T

Questions

37

4

0

TEXT MESSAGES NOT GETTING TO AT&T CUSTOMERS

Hi. I use TEXTNOW for texting and phone calls. Since yesterday, Monday, 1/22/24, anyone who has AT&T as a carrier CANNOT receive MY text messages from my TEXTNOW, i.e., SPRINT/T-MOBILE towers. They can however receive phone calls from me. I've done all the things suggested to troubleshoot this

Questions

31

3

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Wireless bill missing dates

Why would my text massage history be missing almost 2 weeks of detail? The billing cycle says 10/11-present however text detail begin on 10/23-present. Why is there no data from 10/11-10/22? 

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29

1

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How do I change the font and size is a new email's subject line?

The subjection line text on new emails has become quite small. How can I change the font size and/or the font type in the subject line. I've tried selecting the text and using the font controls at the bottom of the message to change the font and nothing happens, the font remains the same size - ag

Questions

98

5

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Incoming Text/Message Being Double Charged, then Refunded

I have a prepaid plan. Normally when I get a text message, that is followed by one ATT message telling me my dollar amount remaining. However over the last couple of days, one incoming text message will generate multiple ATT messages. When I look at my recent history I see multiple charges at the s

Questions

52

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How to move texts from old Cingular Flip 2 4044O to new one Flip2 ?

How can I move my texts and text threads from my old Cingular Flip 2 (Alcatel 4044O) to a new one? To move my texts and text threads, not media or contacts. These are stupid flip phones, not smart phones. Thanks.

Questions

47

3

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Delays & Bouncebanks using AT&T email-to-text

Hello, over the years we've sometimes sent out emergency communications via this service (i.e [email scrubbed]) to a small group of employees that all have AT&T iphones.  Historically the messages are received within seconds.  We sent messages on two different days in December 2021 and there was a p

Questions

627

9

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Account number

On phone ( Edited as per community guidelines)

Questions

15

3

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Is there a way to disable email-to-text?  I've recently starting to get a lot of SPAM text messages from email addresses.

Is there a way to disable email-to-text? I've recently starting to get a lot of SPAM text messages from email addresses.  I can't seem to forward them to report them to abuse@att.net or 7726 (SPAM) from the SMS on my iPhone.   iPhone's filter doesn't block the messages either, it

Questions

88

2

Block or turn off SMS notifications from unknown senders

Im getting an increasing number of text-text and email-text spam messages via SMS. What can be done to block it?  What can be done to silence the SMS notification from unknown senders?  

Questions

265

6

0

I accidentally responded "Stop" to a text on my AT&T phone that came from my business number...now no one receive texts from my business #

I had inadvertently responded Stop to the wrong text on my cell phone...I actually did it to one from [EDITED] which is MY business number through VOIP.ms - Now, ever since doing that, I don't receive texts from that number, nor does anyone else with an AT&T phone...What can I do to correct this

Questions

185

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