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can't receive certain friends text message

My contacts are not receiving an error message or alert. They are not being blocked. I am able to make receive calls to/from them. I have checked the message settings and I have reset my network settings and turned my phone off and back on and have put it on airplane mode for 5 minutes. I logged in

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30

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Stop someone that is porting my phone number

Chelsea from Blairstown Mo 64726, has been porting my phone number. She has been doing this for a while now and has taken over my phone number, phone, messages, calls and Google accounts and other devices. She has made threats on my life and has also said that she knows about my mental health issues

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27

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Text log on bill

I have 4 iPhones on my plan, when I text any of them, my outgoing messages show up on the the billing text log but the messages to those phones, do not show incoming or outgoing messages to my phone. All phones are iPhones, iMessage is used, both sent and received messages are blue.

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61

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Text messages not showing on bi

How come text messages that I know were sent are not showing on the bill now? This seems to have just started this past month. Is there a way to hide them?

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24

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No Text Sound

I have a samsung galaxy rugby pro. I use the default at&t app AT&T Messages to get texts but recently it has just stopped making noise (or vibrating) when I get a text. As you can imagine, this is extremely frustrating.

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694

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Text shows as incoming in text log but not received on device

Hello, I have issues receiving texts from a certain number which sends an automated notification text. I checked my text usage under my AT&T profile and it is listed as incoming. However, the message never arrived to my device. I used to received text from the number, but no longer received i

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21

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

67

4

Messages that are showing up on my bill but not my phone

Hello, there are 3 different messages that are showing up on my text log on my bill but aren't in my phone. I haven't deleted anything from that number or messaged at those times so where are these coming from? How can I prove that I didn't delete anything?  

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28

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Need help setting up Messages.Att.Net to text from computer

When I go to messages.att.net it shows my mobile number but then asks me to add a new number.  I had this problem with a prior account.  I can't figure out how to clear this and calling in usually isn't helpful because the phone agents don't understand what this is.

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280

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SMS from voip provider dropped by AT&T

We use a voip provider to send sms to our clients. Currently, only our clients using AT&T are not receiving sms messages. We've verified that T-Mobile and Verizon are working. I've contacted my voip provider to see if there's anything else to be done on our end but I wanted to reach out ov

Questions

89

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Unable to see read/delivered through advanced messaging

On 12/7 we began having issues with receiving text messages, but could send them to outside of ATT users. Then on 12/8 we were not able to send or receive messages from anyone regardless of the provider.  On 12/9 the issue was resolved.  Since 12/7 we also have not been able to show a rea

Questions

432

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WEB/ONLINE AT&T MESSAGE APP ONLY SHOWS MY TEXT MESSAGES, NOT THE ENTIRECONVERSATION 😡

My husband and I switched from Verizon to AT&T less than two weeks ago and when texting someone from our cell phones, only his/my messages show up on messages.att.net (AT&T messages). So when we move from cell phone to PC/tablet/iPad we still have to look back at the cell phone to view all what has

Questions

401

5

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Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

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35

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Cannot Receive Text Messages

I just purchased the $45 package with unlimited text and talk. But I cannot receive incoming text messages unless I send one to the number first, I.e. I need to initiate the conversation. I have reset my phone, wiped the text conversations, etc. But it still is doing this. Why is this happening even

Questions

257

3

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Samsung Problem With Short Codes

My Samsung Galaxy Express Prime (at&t go phone) with the $2 a day plan will not receive text codes from my bank for money transfers and other banking needs. All other text and pic functions work as normal. Called the at&t help line, the bank...nobody seems to have an answer. Anyone?

Questions

98

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Missing the email contact address to get in touch with the AT&T PREPAID customer service

Hello, I am outside US since mid of january. I can not access nor receive Text messages from the mobile phone since then aa well I can not open my personal area on AT&T online prepaid to access my account. I urgently (today) need to ask AT&T to shut down the service and ask them for a refund as they

Questions

47

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Unwanted Group texts from unknown numbers

Sat. Jun 26, 21, later evening hours I began getting text after text from a group text from folks I don't know. It slowed down Sunday afternoon but ramped up again in the evening. Is this a robo group text? How can I get rid of them. I saw so many "Stop" and "Remove number from group" but it seemed

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234

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Alcatel 5059R won't receive texts after software update

Made the mistake of letting a software update run and now I'm not receiving texts. This is a phone AT&T sent to me when they shut down my previous one a few months ago and it has been nothing but trouble.  Can I back up to yesterday before the software "update"?  Or is there another f

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155

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customize specific contacts with specific text alert tones

I want to customize text alerts for different contacts, each one having a different text tone. How do I do that?

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47

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This is so frustrating.

So I have an issue where I can’t send pictures anymore. All of the sudden I called AT&T today and they were so unhelpful with me. They were going in circles and explaining to me that my solution to this is to not send pictures over 1MB which I told him that’s impossible because every picture tak

Questions

38

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