
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Hi, I received a spam message and forwarded it to 7226. After I forwarded the message, they asked for the sender's number, but I sent my number by mistake. Should I worry about that? or is it ok? I forwarded the message again with the correct number, but I'm worried if my number will be added to
Questions
•
Data & Messaging Features, Internet Tethering
I'm trying to block spam by creating aliases for [number]@txt.att.net and [number]@mms.att.net. It used to be at http://mymessages.wireless.att.com, but that is no longer available. In a post regarding "Where did mymessages.wireless.att.com go?" ATT Help posted that it is now for postpaid custome
Questions
•
Account Features
You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g
Questions
•
Community lounge
BellSouth.net email address. The spam filter that checks incoming email for spam creates TOO many false positives. I normally use Outlook (desktop) to get my BellSouth email, but I'm finding that I'm not getting emails about my retirement accounts and even MEDICARE (this is from the official
Questions
•
AT&T Internet Security
To protect myself from ATT's Yahoo Mail problems I have had to periodically throughout the day use my web browser to view what emails were on the server verses what was on my email client. Today I noticed an important email in the Trash folder of their server. Dang! So I told the server to move the
Questions
•
AT&T Internet Security
I've noticed an issue with the spam filters on my email over the last few months. I view my emails from Outlook 365 on my desktop and from Windows 10 mail on my mobile devices. On my desktop, Outlook 365 downloads the messages to a local PST file when I check for messages. Once downloaded, they a
Questions
•
AT&T Internet Security
Why won’t this company do anything to help these calls end? I got over 10 today from the SAME COMPANY blocked, and blocked and blocked and blocked they call every hour from a different number. I have over 7000 phone numbers blocked on my phone. I’m paying 160.00 a month for WHAT?!! The report a text
Questions
•
Account Features
Closed
AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely resolution will be quite challenging if your AT&T account is ever compromised.&nbs
Questions
•
Online Account Access
Closed
I need answers and you do not want to help it seems because you deleted my earlier question. I called a rep and had the the texts from emails supposedly stopped following the 446389 Article. I still get texts from emails. Are you going to help?
Questions
•
Phones, Tablets & Devices
Closed
I'm receiving a large number of spam emails addressed to me as "AT&T Internet Service Member." The email addressd to this account is "members@sbc.net." The spam emails come from "customersupport@att.net" PC spam filter catches them, but iPhone doesn't bc Apple is lame in this area. Any suggestion
Questions
•
AT&T Internet Security
4 EMails so far: "{Sanitized}, you've earned a Wireless Customer Reward" "{Sanitized}, how we're celebrating National Concert Day" "After reviewing your account, we've determined..." "That you're officially eligible for a reward. Call 877.532.9344 now." "Important AT&T Wireless account notic
Questions
•
Wireless Account
Once I have reported the phishing/smishing will ATT reply on that same phishing text that I have reported it and to reply with my phone number so who sent the text? Why wouldn't ATT send a separate text?
Questions
•
Apple
As an almost 10 years customer, I feel upset. AT&T is not what it use to be. When Samsung S10+ released, AT&T started the BOGO promotion at the same time. I believe it's a good deal for me. So that I signed it up, it went smoothly at the beginning I received two phones really quick
Questions
•
Wireless Account
The number is 866-8**-**** I did an online search and found that others have had this happen to them too. What gives and what is AT&T going to do about it? [Edited to comply with Guidelines]
Questions
•
AT&T Phone Features
ATT didn't add the international plan to my account despite my request, then proceeded to charge me for all data on our trip, $11,000. After many HOURS of phone calls and transfers they finally fixed the problem. Now my bill is $24,000+ because they are charging international fees while I am home. M
Questions
•
Wireless Billing
HOW DO I REMOVE MY CELL # FROM AT&T'S SPAM LIST? MY CELL # IS FLAGGED AS SPAM TO AT&T CUTOMERS. I DO NOT KNOW HOW I GOT THERE AND I WOULD LIKE IT TO BE REMOVED. NEW AT&T CUTOMERS ARE DECLINING MY CALLS.
Questions
•
Account Features
I have removed all previous blocked addresses for spam emails and set up only Filters to send emails with those addresses to Trash. Instead of going to the Trash folder they are all going to the Spam folder. How do I troubleshoot this problem?
Questions
•
AT&T Internet Security
I am a postmaster for a dedicated server with a newly assigned IP address on February 23, 2020. Ever since, emails originating from our IP are being blocked on att.net domains. This, despite a stellar record of activity from all domains hosted on our shared server when it was on another IP that att.
Questions
•
AT&T Internet Security
A year of speaking with agents has not resolved my issue.
Questions
•
Wireless Account
I received a request from ForeSee Results to complete a survey about mail service. Is this legitimate, or a phishing expedition?
Questions
•
AT&T Mail Login & Security