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Spam calls getting through

I've been using Call Block (the "Block Unknown Calls" profile) on my home VoIP AT&T landline (model CL82219). For some reason, an increasing number of spam calls are getting through. They will even have a "Spam? City, ST" identification before the number on caller ID and still ring. Has anyone e

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104

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How to Permanently Stop Spam SMS Text Messages from an Email Address

I'm getting lots of spam as SMS text messages where there is no sender phone number just an email address with a link in the massage which I assume is a malware funnel. 3 to 4 messages a day is not unusual. I do not need to receive SMS text messages from email accounts, I only need to receive them f

Questions

553

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Where do you set up and manage Call Protect for Digital Phone

Two calls to AT&T Customer Service and 4 people contacted via Chat, all completely useless at answering a simple question: Where do I go online to set up Call Protect on AT&T Home (Digital) Phone?  Everywhere online it points me to this link, but the steps don't work.  https://

Questions

185

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Incoming emails being blocked

When I purchased some tax software online, the confirmation email did not come through. I contacted the company and they sent the email to another email address where I immediately received it. Is there anything I can do to stop legitimate emails from being blocked?

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117

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Excess spam

In the past few weeks I have been getting much more spam than usual. What has changed that is making the spam filter so bad?

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30

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Trade-in Confusion

Hi, I had purchased & activated 2 phones from AT&T last year. The National In-Home Agent who walked into my new home unsolicited and sold me these lines promising me big fat trade-in discounts, messed up big time the trade-in details. He entered the wrong phone numbers in the system. Inst

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85

4

DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

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42

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yahoo+ email spam

I started paying 5.00 for a Yahoo+ mail account a year ago because AT&T advertised it would be an upgrade with spam filter. However I continue to get lots of spam daily which I mark as spam daily. This has had no effect at all. I continue to get spam and lots of spam daily. What is the problem?

Questions

21

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Fake account & usurpated mail address ?

​​​​Hello guys,​​​​​​​​Thomas, i'm from France & i've no account or telephone subscription to AT&T, but i'm receiving emails from AT&T for a subscription that i didn't (the mails are legits, i rode the headers & they're really from AT&T). I think somebody use my email address for

Questions

91

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Spam Text Messages

I have been put into a group chat with 19 other people and I have blocked all of them, but a different hotmail email will send all 19 of us spam text messages. This has been happening for awhile now and I am getting extremely frustrated with it. I will block the hotmail email but then a different on

Questions

265

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Inconsistent incoming/outgoing texting using Google Voice - Google says its AT&T SPAM Filter

I am experiencing inconsistent texting issues using the paid version of Google Voice, specifically (in my experience) to iPhone users on AT&T.For instance, I may only get one of multiple texts. And picture sending and receiving sometimes works and sometimes doesn't. The latest was my friend who

Questions

570

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Prepaid Account in collections???

I was on auto pay and didn't have money in my bank account when the payment went through. My bank rejected the payment of course and AT&T cut my phone off. I used wfif calling for a couple of days after it was cut off and when I got the money to get it back on att prepaid wouldn't let me on the

Questions

40

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AT&T is CORRUPT. I want JUSTICE!

I want JUSTICE!!! You will never get any satisfaction from AT&T. I was a customer with them from 2009 to 2019. They illegally merged my U-verse I had at the time with my cellular and they did it to thousands of other people I saw online. I have researched this in depth! I spent over three months

Questions

36

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Phone spoofing within our family plan?

We have a family plan with 4 cell lines. I started noticing that there would be multiple instances (many times over many months) of incoming and outgoing one minute phone calls recorded on my husband’s number to me or our teens’ numbers, but the calls do not all show up on our phone log (either a gr

Questions

171

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Why can't AT&T block unwanted political texts?

I'm getting 1 or 2 political ad texts every day and want them to stop. AT&T should enable an option to block these out for us users. Such a waste of my time reporting these to AT&T every time.

Questions

100

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Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

401

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Need to BLOCK MORE NUMBERS

I quickly used up my allowance of 20 blocked numbers within 2 weeks.  Can you please allow more numbers to be blocked - like 100 or 200?  Call screening will not work for me. Here are several ways you could increase this limited number1) Create wild cards - since spammers seem to use blocks of simil

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524

2

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ATT ActiveArmor over blocking forwarded calls

I'm having a problem with ATT ActiveArmor over blocking legitimate calls. This overblocking was not a problem with the prior ATT Call Protect App, which has now been merged into one ATT ActiveArmor app. I think the overblocking of legitimate calls is happening because my work line (a separate, no

Questions

166

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Ex Harassing Me Using Spoofers and Sending SMS From Email

My ex has been harrassing me for 3 years. I have changed my number twice. Replaced my phone and all Google Accounts. I have Active Armor ADVANCED but recently it keeps resetting and losing permissions. I need to be able to block SMS and SMS from email on my account. Blocking each call and SMS from

Questions

95

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Stop text from email addresses

Hello, My wife is getting 30-50 spam text messages a day, but they are not coming from a phone number they are coming from some kind of fraudulent spam service using fake email addresses.  We have never clicked on them or responded to them we just want them to stop.  She does not want to change her

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