I signed up for the offer at $40/pm for Fiber 300ATT bundled with my existing ATT wireless account. ​ Why am I being invoiced at a $50/pm rate plus $10 for equipt rental? The invoiced/billed amount is in direct conflict with the ATT mailed offer. ​ Where can I send my payment demand letter to

EVERY day I receive at least one "SMSishing" (phishing via text) message that reads exactly the same: "ATTFree Msg: December bill is paid. Thanks, Here's a little gift for you:", followed by a dynamic URL link ([dot].info/).  These are obviously malicious links and/or scams, so why does AT&a

Got an email stating: ATTENTION! Our records show you have not set up password recovery options for your AT&T email account. and a link to click on to update my profile. Is this legitimate? I updated my profile several months ago so why am I getting this now?

ATT SAID THEY WERE SENDING A NEW PHONE. THEY DIDNT. THE GOOD THING ABOUT MODERN TECHNOLOGY IS I RECORDED IT. SHOULD GET INTERESTING, SEEING AS THIS IS THE 7TH TIME BEING LIED TO BY ATT. DOCUMENTED AND RECORDED.

Hello, I am reaching out for help because I feel like leaving AT&T after this horrible experience after being an AT&T customer for over 20+ years. This is what happened:  I went on a cruise out of the country from Apr 17- Apr 24, 2022 (from New York City to Bermuda and back) On the

I have an iPhone. I do not want to block calls from anyone not in my contacts.  There are many times I need to be able to get calls from a service provider, a friend of a friend, a doctor, a car repair shop, or someone wanting to consider hiring me - and those people would not be in my contact

If anyone knows how to ping a customer care rep, I'd love to have someone hear my tragic tale.I was minding my own business, watching my ATT fiber get installed (which is great, btw), and a wireless rep pulled up and started promising the world. I was only paying $90 a month at google fi, and I rep

Care code 205, to many unsuccessful login attempts. Been getting this for weeks now. Are they going to get this fixed? I'm running out of passwords!

We have had these email accounts over 24 years. Mine, my husband and our business account. They have been hijacked along with my AT&T account (cable & internet). I was on the phone with Att From 11am to 3:30pm two weeks ago. They helped me get into two email accounts and my TV/Internet acco

Hello,Today in the morning I found three e-mails from you in my mailbox from AT&T Account Management:- Asking to confirm my e-mail- Placing order / finishing registration (for account ending in 3099) - Paperless Billing Enrolment Confirmation I need to mention that any of this recently purchas

I went to the AT&T store near me yesterday to set up a business account. My priority was to get the Netgear Nighthawk 5g pro for my food truck and the wireless plan that came with it plus brought my own phone number to set up the new business phone plan. The guy at the store set me up with everythin

I called into Customer Care on June 13th to ask about a phone installment. Instead, "Jerome G" insisted I upgrade to the "Elite Plan" because my current 30GB plan was overcharging me. He told me I currently paid $220 for my two lines, but with this new promotion, I'd only pay $212.34. He said it inc

So, Like everybody else, I returned the device via USPS using the usps label AT&T provided, didnot think much about it since I have used their service before and never had the problem, waited few months since AT&T usually takes few months to process everything and start giving us trade in cr

I met the ATT sales person in BJs store in Exton,PA on January 1st week. The offer was iPhone 11 on us with eligible iPhone trade. I took 4 lines , 3 iPhone 11's & 1 11 pro . I sent the eligible phones to ATT. I received the gift cards.   It's been almost 2 months since I opened up a case with ATT.

We recently setup ATT internet services at our new APT here in Central Texas. After about a month my wife was receiving calls from an ATT Rewards member agent asking if she received her card. This person was very persistent and the same agent every other day to the point where my wife was like omg,

About a year or so ago I was very disgruntled about not receiving proper credit for a trade-in. I posted to forums about feeling scammed by AT&T as a brand new customer. Vincent, an At&t employee, helped me then and investigated the claim thoroughly. He found that I should have indeed receiv

At&t won't Honor the warranty so if anyone else has a (Edited per community guidelines)ty phone I'm going to see my lawyer tomorrow. I also have all phone conversation I got from customer support, And receipts .Done !! Going to post all my conversation on Twitter, tictoc,and my YouTube channel.

I've been a PREPAID customer for YEARS. I think this is easily year 8.1) Expiring money​Milk expires. People expire. Apparently, at AT&T, your "account balance" expires. How greedy is THAT? The guy at the store pointed out that I could put $100 in and it takes a whole year to expire. Out her

I've been with ATT for over 20 years. It seams every year I find new "add ons" to my bill. Last month someone(not me or from my family) added the $9.99 2tb cloud to one of our lines. I caught it after 5months, called was refunded 3months. Now I see the " Next" feature was added to 2lines I just upgr

Last month, I started atnt fiber 300 service.I signed up the service through the atnt website online chat.The agent promised a $250 reward card. I have contacted customer service more than 20 times. They said they couldn't find the promised reward in my account. I think I got scammed. The agent name