I ordered a phone trying to open an account & it says "sign in to cancel the order". I've been selecting that, but my email that I made the order with can't be used and the number I'm requesting hasn't been transferred yet, so, all I can do is "check order status". I don't want the order anymore

Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati

My phone has been activated, but whenever I try to login to my AT&T account so I can add money, I'm told the password is wrong. I've never logged on before, so it should still be the default last 4 digits of my number, correct? In case it isn't, I tried using "Forgot Password"...and was told my numb

Every time I try to log into the att.com website, I get an error message say that "opps, something went wrong, try clearing cookies".  It does this in Chrome and Safari.  Nothing works, caps are not on and keyboard works fine.  After reset, it takes me to my account directly.  If I log off and try t

Recently AT&T changed the account management web site for the GoPhone. The new format is a lot easier to read and looks great. However, when I close my browser, the site does not log me out and my password is saved in the password field. Next time I open my browser, I can log in without re-entering

So I forgot both my username and password on my AT&T... I get email updates from AT&T on two separate addresses, but neither worked as my "contact email" (I'm being contacted on those emails so at least one of them should work? I don't know. Also apparently I used one of them to successfully reset m

I can't create an account because you won't accept my address. I have a phone and service, but they used the store address to do so. I want to set up auto pay. Where I live in Alaska we don't have house numbers, just a highway marker number and a PO Box which you don't allow. How do I get past t

We are having trouble logging in to the corporate account for small business. Every time we try to login, we get an option to send a code for MFA, which is fine. But the options are only the phone numbers of employees. As an account admin, I should not be contacting the employees to give me the code

My id, password, security questions don't work. I cannot access my yahoo account. I have been on hold for 1.5 hours.

I am having a login problem that is causing a looping issue. I have seen this same issue posted in this forum and I have added my comments to this other thread, however the AT&T help specialist has not responded to any of my comments in that thread (only the original member that started the thr

I just got a new modem today and while the technician was here, I could see the new network name show up and I connected with the new password. I had internet access at this time too. Shortly after that, I lost connection to modem and now my old network name (from previous modem) shows up and I

Lousy service, lousy customer service, lousy bill pay, inadequate personnel to serve customers appropriately, no special rates foe old folks, too many recorded messages,  AI, just plain lousy.

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

For 2 months this has been a nightmare. The more services I add to my account the worse it gets. From direct pay getting canceled to being charged an extra $10 because of their mistake, or an extra $5 for them to "help" me pay them and an extra $10-15 for the late payment for said mistake. To login

I am trying to set up new password and want to get security email but that is from a former job and cannot use it so I need to change the email.

New AT&T Prepaid phone with a new AT&T prepaid card. Trying to get a temporary password (activation process) and when I put in my Prepaid Card pin, get error message saying "Information is not valid. Please try again." It is after-hours so I can't call AT&T and the chat is closed too. An

my service was shut off and I’m trying to long into my prepaid account and I can’t remember my password. And I don’t have service on my number anymore how can I reset my password if I can’t get texts or emails.

My husband's old number is still connected with all of our Gmail accounts and facebooks. I cannot get into my Gmails because we cannot remember our passwords. That number is the only one connected with them all. We cannot receive ANY codes to be able to get into ANY of our accounts. Most of them are

I have not been able to reset my e-mail password for the past 2 months now. This was an email that was set up in 2009. I use it as my primary. It says I am locked out. When I go to hit "forgot password" it says: Hmm… we can’t reset your password We don’t have the account details we need to reset y

I've been plagued with ATT telling me that I've tried to log into my email account too many times when I only tried once. I'm totally locked out of email and also my ATT account altogether.  When I try to reset my password, the system says that it doesn't have enough info to recover my passwor