I reported the problem 8/29/2022 and received callback on 8/30/2022. After a lengthy search by the analyst, she found that there was an outage in the area. She called back a few days later to see if my service was working which it was not. After a few days of this checking, she asked that I call ano

Suffice to say my time with AT&T has been roughly about 10 years. This past year, I got a new phone. I went into the store. I was lied to by the employee. I was actually charged double per month for my new phone. No one could fix it and they severly limit what their customer service reps, thier mana

I recently bought an att galaxy fold from a cellphone shop, and it was locked, the owner said he would help me unlock it and I only need to wait for a couple of hours. The day after I asked him and he said it not ready yet, it has been a few days already and he ignored me. So I go to the att website

I recently activated my new go phone, an alcatel ideal 4060a, new sim card, new number and everything and filled it with the $45 a month option. Last night I sent a couple of texts to make sure it was up and running and they sent fine and I recieved responses ad verything. But when I woke up this mo

Hi, I recently came back from a 2 week vacation in Japan, while I was there I swapped out my AT&T SIM for a prepaid SIM. I swapped back to my AT&T SIM card upon return to the US and have been unable to connect to service since, emergency calls only. I have had no issues previously with ser

After making a payment of $70 on my AT&T Prepaid account I was having network issues with my device. I called Customer Support and the lady told me my device was blacklisted. How? No clue!! She proceeded to "fix the issue" then told me I needed to make a payment in order for my service to be act

how good is the service.

I was given a Note 9. Went online to unlock. Result, "Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan....." Told the my daughter in-law , she gave me the phone, and she call at&t and they replied that all is fine and she is in good standing an

I live in a rural area with a population of 1600 people, so I get why AT&T doesn't really care about upgrading the infrastructure around here, but our service has gotten progressively worse over the years to where it's basically unusable. I'm at the point where I'm actually willing to shell out the

My device and phone line was blocked by the network by mistake  because  AT&T thought that my phone was lost or stolen because I got another phone and put my SIM card into my new phone, it u worked fine for a few days, then suddenly it was  suspended, so I called AT&T and use

Here we go again, we had the exact same problem with the Samsung Galaxy Tab S6, AT&T did not carry the Samsung Galaxy Tab S6 on their network, so once again, I skipped a generation of tablets. You guys are offering one model of tablet, nobody wants. I want to give you guys $1,000 for the Ta

We just moved in to a brand new house. We searched our address on uverse.com to see if it was available to us and unfortunately it wasn't.  I started asking my new neighbors who they use for phone/internet/tv service and everyone said Uverse.  So I went back to uverse.com and sure enough

At the beginning of this year, my iPhone had great reception where I teach at City College of San Francisco. In the same building where I have had exemplary reception for years, I now have NO SERVICE most of the time. Once in awhile I get one bar. I'm in urban San Francisco where you should have ste

I have paid for international travel add on and East Asia long distance add on but I can't receive any texts in China.

I can't make or receive calls since 2/22/22. I've tried a new sim and all calls immediately end. I'm using a Verizon Wireless unlocked galaxy s10. Why is this happening? I've been able to receive 0 help so far at my local branch.

Tags: no service, account locked, remote ATT support fails A "no service" message appeared several days ago on an iPhone 4 and an iPhone 6.  User has confimation that account is paid through December 9, 2016.  Physical location of phones (I have two lines) is unchanged. I cannot:1. Log into ATT acco

Let me repeat that. There is no coverage along route 66 from Kingman, AZ to the Grand Canyon Cavrans. This anoyes me like crazy. Never would I thought I would have gotten a job in peach springs. but i did. I now work fot the Hualapai Tribe but live in Kingman which is about a 45 minute drive. My cov

Hi everyone, We are a business account costumer with a shared fiber optic line in a high-rise building. We would like to migrate our current email server, running on a dedicated fiber line, to our recently installed shared line.... Although we can receive STMP traffic on ports 25, 465, 587 --

My SOS is on from my esim. I had been trying to make calls for a few hours and now I can’t make any

my service was shut off and I’m trying to long into my prepaid account and I can’t remember my password. And I don’t have service on my number anymore how can I reset my password if I can’t get texts or emails.