Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (9.8K)

Relevance

Accepted Solution

Official Solution

I can't re-submit a new unlock request because it shows my imei is in progress

I got the unlock confirmation email after 26 hours and it says my confirmation link was good for only 24 hours. What should i do now? I cant even re-submit a new unlock request. Because it shows my imei is in progress. When i try to check the status it says I didn’t confirm their email. @HelpAt&

Questions

 • Apple

85

2

0

Accepted Solution

Official Solution

International calling if no plan

I have a work phone that will not allow me to do international calling. However once in Mexico I noticed the Wi-Fi was AT&T and it allowed me to get phone calls from the US. Is there a way will allow AT&T calling? Past not get mobile hotspot to work. Is there perhaps an Att prepaid burner t

Questions

 • Apple

110

8

0

Accepted Solution

Official Solution

Using EyeTV?

I love using EyeTV with my AT&T cable box  so that I can now watch all channels & DVR recordings on my Mac. Anyone else using EyeTV?  I'm having problems configuring so can also watch on my iPhone when away from home.   I need to verify that the U-verse router supports NAT-PMP (NAT Port Mapping Prot

Questions

 • AT&T Internet Equipment

1.1K

3

0

0

Accepted Solution

Official Solution

mobile hotspot data cap

is mobile hotspot data still being capped?

Questions

 • Data & Messaging Features, Internet Tethering

1.8K

1

Accepted Solution

Official Solution

How to change Caller ID display

I just got my home floral business up and running and when I call customers back I’d like my business name to show up as the call I’d how do I set this up? Thanks for the help

Questions

 • Device Features

1.6K

1

0

Accepted Solution

Official Solution

iOS Download times out

I ama Uverse internet customer. I have been having trouble updating iOS 10.2 on my iPhone 6S using iTunes. I keep getting an error "the internet connection timed out after maybe a third of the 2.3GB download has occurred. Tried midlle of the night ... no help, same result. Has some kind of data limi

Questions

 • AT&T Internet Features

807

1

0

0

Accepted Solution

Official Solution

I don’t get any voicemails.

For a couple months I’ve realized that I haven’t been getting any voicemails on my phone. I had a talk with one of my managers from work one day because they told me when they called my phone, it didn’t give them the option to leave a voicemail and it hung up automatically. Please let me know how I

Questions

 • Apple

39

1

0

Accepted Solution

Official Solution

Upgrading to family plan

My fiancée is currently on a plan with her brother, she is due for an upgrade at the end of the month...if i put her on a plan with me at the end of the month is she still eligible for that upgrade or will AT&T take it as her breaking her contract since it doesn't technically expire until November..

Questions

 • Phone & Device Upgrades

5.1K

3

0

0

Accepted Solution

Official Solution

Want to apply for new service

I'm going to need 3 cell phones 2 iPhone 13 and 1 iPhone 12 so also need 3 lines unlimited plans 

Questions

 • Data & Messaging Features, Internet Tethering

71

2

0

Accepted Solution

Official Solution

AT&T app question

I have the AT&T U-verse app on my iPad, but I can't figure out how to watch the video in full screen! Help!

Questions

 • Watching U-verse TV

655

1

0

0

Accepted Solution

Official Solution

Anyone on NEXT with an iPhone 6 getting Insurance?

Since the iPhone comes with a 12 month AppleCare coverage free, trying to decide if I should get Insurance - should I decide to keep the iPhone until I pay it off... I guess if I know for sure I am trading up in 12 months to the new phone, would make no sense in getting coverage. Wondering what othe

Questions

 • Apple

12.2K

12

0

0

Accepted Solution

Official Solution

I get paid in 3 days

I’d like to request an extension on my past due amount on my bill.

Questions

 • Wireless Billing

38

1

0

Accepted Solution

Official Solution

Can I text anonymously

Can I text without showing my phone number

Questions

 • Data & Messaging Features, Internet Tethering

50

1

0

Accepted Solution

Official Solution

Rebate not being applied, link never sent

I posted a question about a new phone rebate that hasn’t been applied despite MANY calls and trips to the store. At & t replied they’d like to help and made my post Private. They also said they’d send a link so they can help, that reply went to someone that was replying to my post. How can I get

Questions

 • Wireless Account

24

1

0

Accepted Solution

Official Solution

can text messaging history follow to a new cell phone

Just changed from an old Android to an iPhone 13 Pro Max.  Is there a way to bring forward to the new device the text messaging history seen on the Android? 

Questions

 • Apple

106

2

0

Accepted Solution

Official Solution

Unlimited pre paid & hot spot

Hello,I have the unlimited prepaid plan (60$/month, unlimited texts & calls, 2Gb of data).4G is working great but when I try to activate the personal hotspot on my iPhone it asks me to call to activate the option or go to the AT&T website. I didn't find anything related to tethering in my options so

Questions

 • More AT&T PREPAID Discussions

10K

4

0

0

Accepted Solution

Official Solution

iPhone 12 pro

Hello, I recently ordered an iPhone 12 pro from apple and signed up for the $800 credit for trade-in from at@t (tradeinoffer20).  Because the promotion credits my account monthly instead of all at once, will I loose my credits in the future if I want to pay the phone off early and upgrade aga

Questions

 • Apple

635

8

0

Accepted Solution

Official Solution

Does my boss have to approve releasing my phone records?

So my boyfriend is trying to get my phone records, but the phone I have is under my bosses plan. He pays the bill for it every month. Does my boss have to be the one to give the okay on getting my phone records.

Questions

 • Wireless Account

56

1

0

Accepted Solution

Official Solution

I want to apply for wireless phone service

I was wanting to apply for wireless phone service

Questions

 • Wireless Account

36

1

0

Accepted Solution

Official Solution

I'm not able to send or receive SMS messages

I can get iMessages, but my SMS messages are not coming through or being sent out. My phone works to make calls, and I've installed the latest software updates and ran though as many times as your unhelpful support has told me to shut it off and turn it back on. I'm still not able to send or recei

Questions

 • Data & Messaging Features, Internet Tethering

45

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.