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Phone exchange options?

I currently just took out the iPhone 6 Plus, but now i want the Galaxy S6 edge. Is there any way i can switch over and get the S6?

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1.3K

3

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Managing a prepaid Mobile Hotspot plan

I have a mobil hotspot with the $25.00 monthly plan. I also have the 500 mb data package. I am wanting to know how do u put money into your account that can then be used to cover the cost of monthly charges.

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1K

2

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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397

2

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The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Questions

254

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Wifi Password

How to I change my wifi password so people will have to ask me for and I want to make it private

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10.7K

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Motorola M2600 router

I have an Arviss NVG599 modem/router for my internet and want to install a Motorola M2600 router in tandem from the NVG599 WAN line so I can get better internet coverage. What do I need to do to get these two routers working together?

Questions

75

1

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Restart canceled service - Deposit required

I was told I could restart service by one of your customer service guys after he helped with an outstanding bill. I paid it in full and now they tell me to start back I have to pay a 450 dollar deposit. This is ridiculous. If I had been told that before I paid I would have not wasted my time.

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2.4K

6

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Prepaid - international call + text?

I am abroad in Indonesia and was hoping to make a few calls and send texts to family but am unable to find an International day pass for my Prepaid account. Does Prepaid have add-ons for international calls + texting? I need both for 1 day/1 month if it exists. I’m not looking for a workaroun

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94

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What's needed to switch phones?

Ok so I'm on my dad's plan and my brothers on my mom's plan. He got a replacement phone. We wanna know if we can switch his replacement for mine. So he takes my phone and I take the replacement. And we wanna do this without changing the plans. Can that happen?

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10.4K

4

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How do I get this phone unlocked?

I bought a phone from a friend and was told it was unlocked however they are saying it has to be active for 6 months before they will do it but I was told it had been activated but apparently not

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805

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Can AT&T unlock a non-AT&T phone?

I was told the phone I am trying to unlock is compatible with AT&T but however, I got an email stating that you can't unlock it or provide me with an unlock code because the phone isn't AT&T. I spoke with customer service last week and she said I could unlock this device. Please let me know what you

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5.2K

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Can you use a Cricket SIM card for a Samsung SGH-A687

I have a Samsung SGH-A687 that is locked into AT&T and I don't use the phone anymore. I have a friend that want to trade a phone with me but they still want to use the number they have on there sim card. The thing is that phone is from Cricket which is a company that is owned by AT&T. Can th

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55

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Lollipop update failure for Galaxy S4 (SGH-I337)

Hello all, I bought the unlocked AT&T version of Galaxy S4 (SGH-I337). Currently, I'm using a different carrier (Go Smart; T-mobile network) with this phone. Everything is ok, but I cannot update my phone into Android 5.0, Lollipop. I follwed the instructions from here http://www.att.com/esupport/so

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3.1K

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How To Transfer iTines Music to Android?

Is it possible to transfer my itunes music from my iPhone to my Android ?

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622

3

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LG G3 can't load music from PC

I'm trying to load music from PC to phone using USB cable. Cable is good, have tried using both ports on PC (ports always work). AT&T's tutorial says "To place the device into the correct USB mode, swipe down from the top of the screen and tap Charge phone, then tap Media sync (MTP)."Nothing like th

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1.4K

8

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How to disable the "slide to unlock" screen?

I have had a Samsung Note 4 for a few months. Within the last few days it has began displaying a "slide to unlock" screen when I awaken the phone. I do not know what caused the phone to begin this behavior. I find the "slide to unlock" screen to be a nuisance. How can I disable it? Thanks.

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5K

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Upgrade iPhone and use old one for added line

i want to upgrade my iPhone 6 to iPhone 7 and give the 6 to my son for his first phone. My phone is eligible for upgrade in about 6 months. Am I correct in assuming I can continue paying on my iPhone 6 and begin paying on the 7 at the monthly costs I see on the shopping section of the website?And th

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1K

1

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Internet access in Japan

If I buy an AT&T day pass, is that all I need to access the internet via my iPhone and iPad? I don't intend to make any local calls.

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926

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Do my husband and I need to upgrade at the same time?

My husband and I are on the same plan and are both due for an upgrade. I need a new phone, but he wants to wait. If, I get a new phone, can he upgrade at a later date, or do we have to upgrade at the same time?

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1.4K

2

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Network Registration of an IoT Device

Hello We are currently developing an IoT Device, which sends its data through the cellular network into a cloud. It's a battery driven device and therefore needs to be low power. Our idea to save power, is to turn on the cellular communication and register it to the network every time we need it.

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247

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