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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

54

1

0

Watching NCAA March Madness on U-verse

Catch the tournament and see if your brackets make it. Watch it at home:   Tune into the following channels to catch it: CBS: Check local listings Ch 108/109/1108/1109: TNT Ch 112/113/1112/1113: TBS Ch 164/165/1164/1165: truTV   Watch it outside:   Catch it on st

Questions

 • Watching U-verse TV

4.7K

3

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Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

727

1

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HBO Go, Watch ESPN, and other TV Apps Error Message

Error message when signing on to HBO Go, Watch ESPN, Showtime, and other 3rd party streaming applications: "It is not possible to sign in at this time. Please try again later." "User Not Authorized" "Primary Account Not Yet Registered"     In order to stream content from Uve

Questions

 • Watching U-verse TV

4.6K

11

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Returning AT&T Smart Wi-Fi Extender

(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL

Questions

 • AT&T Internet Equipment

494

2

0

Arris NVG599 Passthrough Setup for Eero Pro 6E

I have the Internet working on the Eero Pro 6E and I have passthrough setup. Do I need to change anything?  Speedtests show 90mbps but downloads are slow for files and only reaching about 26mbps.  I can't tell for sure if the Eero is giving out the IP addresses or it the Arris is:  &

Questions

 • AT&T Internet Installation

543

63

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INTERNET CHARGED FOR ALMOST 3YRS

I would like to file a complaint with internet loyalty supervisor joshua id#[EDITED]. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Questions

 • AT&T Internet Plans

31

1

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Getting A New TV? Tips from your U-verse Team

  Did you get a new TV? Are planning on getting a new TV? Great! Check out some helpful information to make sure you hook up your TV correctly!   Make sure not to unplug anything on the U-verse Receiver. In most cases, when setting up a new TV, you just need to unplug the connections

Questions

 • U-verse TV Equipment

9.1K

1

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Closed

Hallmark is here and it's not even Christmas!

Who's HERE? Hallmark's Here!!   Hallmark Channel (for the U-family and U200 and above packages) and Hallmark Movies and Mysteries (U-family and U300 and above packages) are on AT&T U-verse TV.  Hallmark Channel To access Hallmark Channel, tune to Ch. 365/1365 (HD).

Questions

 • Watching U-verse TV

12.4K

46

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Email & Internet Security Help

Having trouble logging into your email account? Are certain features not working? Wondering how AT&T can help you secure your email and internet? Have other questions regarding your email or security? We can help with that! AT&T Password Reset Assistance - Learn how to reset your email a

Questions

 • AT&T Internet Security

11.5K

5

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Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Questions

 • AT&T Internet Account

54

0

0

AT&T DSL Internet Slow Speed, Service Down, and Billing Assistance from AT&T

Online Assistance & Things to Know Is your DSL service acting up or running slow? Is your service is down or is the modem blinking red? In most instances, resetting your DSL modem can resolve most issues.   If a reset does not work, we have online tools for you:  Web Su

Questions

 • AT&T Internet Equipment

67.4K

24

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Future of 5G Technology

What is 5G? The next generation of mobile communication is here. 5G is a whole new kind of network—faster, smarter and more responsive. AT&T is laying the foundation for a continuously improving network, launching new devices and building more cell sites to change the way you talk, text, and co

Questions

 • Network Coverage

313

1

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How to Transfer Your Number to an AT&T Prepaid Account – Info from the AT&T Community

If you are thinking about moving your AT&T Postpaid (monthly bill) account to AT&T Prepaid, there are some things you’ll want to know before starting:   Your existing postpaid service must be active for at least 30 days Your account can't be past due Combined bill accounts can'

Questions

 • Account & Usage

5.7K

1

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Updating your Security Questions and Wireless Number on your account

Updating your Security Questions and Wireless Number on your Account Making sure your account is up to date is important for your security and getting access back into your account if you forget your password.   It’s a good idea to update your security questions and answers frequently to

Questions

 • AT&T Internet Security

11.5K

2

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Re: AT&T Rewards

­ AT&T Rewards Many qualifying U-verse customers often have the fantastic opportunity to take advantage of the AT&T Rewards offer. However, some of the common questions are "Where is it?" "When am I supposed to receive it?" "Once I get it, how do I activate it?" etc. Here at AT&T

Questions

 • AT&T Internet Account

64.5K

23

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collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

 • AT&T Internet Account

328

3

0

AT&T Help: Open NAT type for XBOX

XBOX has great solutions on how to get you back into the game.  What is your NAT Type? Press the Xbox button Select Settings. Select Network Settings. Select NAT Type.   Changing your NAT The follow may help resolve your NAT issues Turn off the 5Ghz radio XBOX Support

Questions

 • AT&T Internet Equipment

101.4K

16

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AT&T refused to port-out my cell phone number

Calls and texts will randomly take a few days to show up on my phone; calls won't ring but go straight to voicemail. So after 50 years (literally) of relying on AT&T and the RBOCs it's time to leave - but there's a problem. Cell phone number - I'm being told it "can't be ported out". (Edited

Questions

 • Account & Usage

2.6K

17

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BYER BEWARE: AT&T $20 Promotional Scam

When I upgraded my DSL75 internet to Fiber 300, I was offered the promotional $20 discount for twelve months. My internet was accidentally cancelled by AT&T. I immediately called AT&T on the same day to reinstate my internet services. After the internet has been reinstated, I noticed that I

Questions

 • AT&T Fiber Account

23

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