Plan to add a phone to my existing family acct. Is it better to do this online or at a store?

Hello, There are no fields to input a non-USA-formatted address when placing an order for prepaid data coverage and a new SIM card to be shipped while abroad. Any suggestions as to how to navigate this issue and continue to set up a pre-paid account? 

Hi. The primary account holder for my cellphone plan has recently passed away. I was hoping someone could help me cancel their subscription and then maybe start a new one under my name.I've called 611 and they told me to go to the store, but when I got to the store they told me to call 611. And so t

When I go to my account overview then manage devices it shows I have a Samsung phone. So, when I went to file my insurance claim they said I was not using the iphone and could not file the claim. However, I was using the Samsung for a few days since my iPhone fell in water but my ATT account clearly

Where does one find their Account number?

The phone didn't recognize my code and now I can't do anything beyond turning it on. This is the second att phone I've gotten in 2-3 weeks yet have only had use of 1 for a few hours. I don't think I'm going to be happy in my recent change of providers

My line have been removed from a family plan before I successfully transfer my number to another carrier. Now my number is out of service. How could I get my own account number, PIN and Bill info for porting my number?

My account was paid in full for service through Dec 25, but I cancelled my service on Dec 3. I would like a pro-rated refund for the service Dec 4-25 that I am not using.

My girlfriend lost her phone. We don't have an account together. Is it possible to find her device using my phone?

I need help signing into my sbcglobal account from a computer. I want to gain access and start moving everything to a new account. I have access on my mobile. All logins take me to AT&T.

Hi I purchased a prepaid phone for my daughter for Christmas and didn't see you had to add minutes by February 26. I bought a prepaid card today and am unable to add minutes because it's past the allotted time?

Got call, told that Target was underwriting a bundling service for "select" customers that would combine all AT&T services (directv, which I hate, cell and internet) for over half of what I'm currently paying. Put almost $300 credit on my AT&T bill. Sounded too good to be true, took hours to

I recently changed banks and closed out the old card, but when coming in here to put the new card for my auto pay on the site it needs me to verify the old one, which I can’t do cause it has the card number saved not the account number saved so I can’t change it. What do I do?

I do not have enough funds in my account to successfully accommodate the auto draft amount for my pre paid service today. Ample funds will be in my account this coming Friday though. Is it possible to get a payment extension that can occur on September 30th, instead of today? I've never missed a pay

I have never heard of ATT and I never opened their site until now. I got an email from ATT telling me to confirm my email address and that I made an account and I enrolled for paperless billing, I even live in a country where I cant access ATT unless I use a VPN. how can I fix this?

I'm trying to port my home phone to tello cellular and need a port pin, I found 1 definitive answer on what the port pin is- "For anyone reading this in March 2022... For old ATT landlines, traditionally ATT landline customer agents would ask for the 3 digits following your phone number at t

I have a unlimited prepaid plan with att. I added 5gs of Hotspot to my plan 3days ago. The first day worked great. Now when I try to connect a device it says connected with no internet. I have a perfect 5g signal on my main phone....the internet is working fine. But not my Hotspot. I have reset the

I'm being billed for an account I never made

Hello, I just added a new line to my AT&T account for my girlfriend (switched from Verizon) yesterday, and now we want to upgrade her phone. It’s an iPhone 7 that’s been completely paid off for years now. When I use the My AT&T app to try and upgrade her device, I’m only receiving the

My phone is off, an I don't know what login is my ex set it up