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For a number of reasons, I need to get a sim card before I land in USA next month. I noticed on the forum that there were some customers who got a prepaid line while overseas (for example https://forums.att.com/conversations/online-account-access/activate-a-sim-card-outside-the-us/5defd895bad5f2f606
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Plans & Features
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Hi, I frequently travel outside the US for months at a time, and in the past while travelling, I would just switch my plan from the monthly to the $2/day plan. I no longer see this on my account, and contacted your team via social media who told me I need to post here to have you guys add the plan
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Plans & Features
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I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor
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Other Phones & Devices
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I own three ATT prepaid lines with multi line discount. Yesterday I changed two of them from a 6G data plan to 1 G data plan which cost less. I was charges additional $259 and $17 for each of them for the prorated fees for August. I already paid full amount for August for 6GB data plan services on
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Account & Usage
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Hello, I am wondering if I have international roaming in my AT&T vesta prepaid card
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Plans & Features
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How I can purchase data.
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Data & Messaging Features, Internet Tethering
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AT&T PREPAID WIRELESS CUSTOMER ON 0.10 per MINUTE PLAN REFILL MINUTES USING PREPAID CARD EVERY 90 DAYS Was not calling, texting, using data, or checking voicemail. MSG:Your AT&T PREPAID balance is XXXX after your recent transaction of $0.03 This is NOT the first time this is happened!!!!!!! If this
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Account & Usage
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I see on www.ATT.com/prepaid website with all these unlimited plan for $45 or $65 with autopay. But apparently it is only available to new customer ONLY. Why AT&T doesn't make these unlimited plans availability easier for PREPAID customer during pandemic COVID-19? I was told by AT&T customer repr
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Plans & Features
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When I was subscribing my previous AT&T prepaid card early this year, I told the rep that I would be out of the states for eight months and I would not pay for the plan during that time. The rep promised me to keep my phone number for me (maybe he did a note or something, I am not sure). However, no
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I want to end my at&t service. My balance is at 0.00, I removed all of my information, and I removed autopay. Yesterday was the last day of my service, but I still have service?Does it end on its own? I read people saying something about a 60 day wait time? Does that mean I have 60 more days of serv
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Account & Usage
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I live in the UK but for many years I have had a pay go mobile number with AT&T for use when I am in the USA. I received an email recently advising that the number is no longer associated with my account and had been disconnected. Telephoned to find out why and was advised that my mobile (Galaxy
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i would like to know how much data is after 2.0 gb is used . i tried looking on att website and i read unliminted to 128kpbs , but i assume i read it wrong , can anybody help me.
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Wireless Account
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AT&T says it has 5G in NYC, and I am in NYC. I also have a Samsung S20 Ultra, which supports the real mmWave 5G, but my device can only connect to LTE. So I am wondering if prepaid customers have access to 5G at this moment
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Plans & Features
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I've been trying to switch my plan from the "signature plan" with two numbers a prepaid plan, but the only options it shows me are other amounts of data or the "unlimited your way" plans. Is the only way to get off of this plan to switch to a different carrier and port the numbers?
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Wireless Account
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I will purchase a prepaid phone in the U.S. and intend to call the U.S from St. Croix but unsure if I will be charged an additional fee. Your website (https://www.att.com/shop/en/wireless/international/long-distance.html#u) states calling the Virgin Islands from the U.S is free, but it does not say
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Plans & Features
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Can you please look at SUGAR LAND 4G and LTE SERVICE on Univeritly Blvd. It great by my House which is in Greatwood. Check this Address please (Edited to remove personal information). I literally lost service with AT&T. Even My Mom says the same thing. Im here to help. Thank You AT&T!!!
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Keep getting ERROR when changing password. Password is long enough and has characters and numbers required, but keep getting same error.
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I left the US in Feb and may go back in Aug so I plan to keep my att number for half an year.AFAIK I will lost my number without payment for more than 60 days from my last balance expeiration.Does it mean that I need to pay $5 every 60 days to keep my number?I have $2 Daily Plan, and paid $5 on Feb
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Account & Usage
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Hotspot was working earlier on iPhone 8plus and iPhone 7plus devices. From last 5 months I am not able to use hotspot on my phone. I am tired of calling 611 and waiting on line for such a long time. I am on prepaid account and I always have sufficient giga bytes for my internet usage in my prepaid a
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Phones, Tablets & Devices
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Hi,I want to stop the prepaid, and I want to hold the payment.When I left U.S., all of the AT&T stores closed because of COVID 19.I will go back to U.S. at August, so I want to hold the payment during the August. I knew how to hold the payment online or by using an application. However, I forgot my
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