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ATT.com/myprepaid

I am trying to access the online access to our account. They keep sending temporary  digit pin codes to the account.  I would like to get away from temporary to permanent pin codes.  How can we make a permanent change?  They are sending emails with no relevant information in the

Questions

 • More AT&T PREPAID Discussions

100

4

0

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I need phone records from January 2020

How can I get those?

Questions

 • Wireless Account

182

3

0

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Need a simple landline

I thought this would be easy since I've had a landline at my house several years ago. I need to reactivate my service but I'm having trouble reaching you.  Is there a way to sign up online?  Cell service is terrible where I live and whenever I reached you by phone, the call dropped within

Questions

 • AT&T Phone Account

61

4

0

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Official Solution

I would like to make ATT prepaid temporary suspending

Hello, I would like to schedule a temporary suspension to hold my current phone number as I'll have international travel for more than 10 months. Any solutions for this? I go to the ATT local store they told me to call 611 customer service. But no representative response from 611. Anyone can help

Questions

 • Plans & Features

80

3

0

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I can just put my old sim card in my new phone?

Buying a new phone, but wondering if I can just put my old sim card in my new phone and go from there

Questions

 • Other Phones & Devices

106

1

0

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Upgrade from prepaid to regular

I would like to Upgrade from prepaid to regular

Questions

 • More AT&T PREPAID Discussions

64

2

0

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How to get Account number for my ATT prepaid

How to get account information for my att prepaid account? Unable to reach customer service with the given number. Trying it for more than a months.

Questions

 • Account & Usage

149

4

0

Accepted Solution

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Getting rid of spam texts from E-mails.

I’ve had this problem for quite a long time (a little less than a year). Sometimes I will get texts from emails that want to lead me to another site, which is quite obviously a trap. Is there any way for me to disable these from appearing on my phone?

Questions

 • Data & Messaging Features, Internet Tethering

870

1

0

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Need to upgrade android OS

I have a ZTE phone with Android 5.1 I need at least version 7 to Sync with my home PC Can I upgrade the Phone OS?

Questions

 • Android

115

2

0

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Is this a legit IMEI checking website for AT&T

Hi I went to link below those morning to check IMEI compatibility with AT&T network and wondering if it's legitimate and safe to use? as i only found it thru google search and not directly on AT&T wireless website. certificates look ok, but all it said when I entered IMEI is "esim not compatible, w

Questions

 • Device Features

810

1

0

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Why isn't Oregon on the access AT&T application?

Why isn't Oregon on the access AT&T application?

Questions

 • AT&T Internet Account

58

1

0

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How to suspend my plans

So I'm an international student who's currently back in my home country due to the pandemic. I'm wondering if there's any way that I can suspend the payment for 5 months or so before I know when exactly I would be able to return back to states? Also it is kind of hard for me to make phone calls to

Questions

 • Plans & Features

214

2

0

Accepted Solution

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What does a charge for "support" mean?

I get charged an extra $15 every month for "support" but I have no idea what that is and I can't figure out how to tak to a real person at att.

Questions

 • AT&T Internet Account

47

0

0

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Unable to login to MF279 Device

I am not able to login to the MF279. I use the attadmin user name and the login page asks for a password.  I don't have a password for this device and all the documentation does not mention needing a password.  Can you help me with a password or resetting the password?  Thanks!

Questions

 • Other Phones & Devices

78

10

0

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Samsung Galaxy Watch - QR Code ??

I was given a new Samsung Galaxy Watch (R805U/R815U) that was ordered directly from Samsung. How do I obtain the QR code for activation on my AT&T postpaid account?  Much thanks.

Questions

 • Wearables

504

2

0

Accepted Solution

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Easement Release in Lago Vista, TX

I would like to combine two adjacent lots in Lago Vista, TX, and I need to get the AT&T Easement released. Will you send me the contact information for someone who can help me please?thank you

Questions

 • Wireless Account

71

1

Accepted Solution

Official Solution

Is this a legitimate email from Yahoo?

My email account ends in att.net but I recently got this email from Yahoo Mail. Something about it doesn't feel right.. I feel like Yahoo would prompt me via a window at log-in, not some email.

Questions

 • AT&T Mail Login & Security

90

2

0

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How can i get official outage documentation?

Hi! I work from home as a virtual customer services associate and on the 18th and early morning 19th the internet was out. My company is wanting a document stating that. How can I get this?

Questions

 • AT&T Internet Account

88

1

0

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Why do I need a Voicemail password

Why is my voicemail suddenly asking for a password? I don't have one and never needed one, but it's suddenly asking me for a non-existent password.

Questions

 • Tones, Games, Videos, More...

38

1

0

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Is there a way to see app being used and text on my acct

Is there a way to actually SEE what app is being used or SEE what someone has texted (to/from) on my account?

Questions

 • Online Account Access

74

3

0

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