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Update on system

My alarm system is old. It starting to give false alarms for motion when no one is inside the home. Do you all update the old equipment. I have to big box screwed into the side of my wall. 

Questions

 • Other

56

3

0

Closed

Key Fob

Why are the key fob's for your digital life system no longer supported?

Questions

 • Learn

205

11

0

Closed

Cameras are Not Recording Video - Not on Motion and Not Manually - Live Feed and Snapshot Work

My cameras suddenly stopped recording video. They will not record video manually as a capture and also will not record video on motion via a program. Both cameras can still record a shapshot, both on motion via program and via manual capture. Both work as live feeds. I deleted old files so storage i

Questions

 • Device Troubleshooting

9.3K

37

Accepted Solution

Door lock issues

I replaced the batteries on my door, but the buttons are still not working. Is there a way to reset it?

Questions

 • Troubleshoot

47

6

0

Accepted Solution

Question I asked about glass break sensor

I asked a question on this forum....and evidently entered it twice. Then, I see my question has been CLOSED because it was a duplicate.  I never saw the answer to my question.  Where can I find the answer...????  Thanks!

Questions

 • Billing & Payments

33

3

0

Closed

ATT Digital Life

Is it possible to connect to the Digital Life system a Schlage door lock (Model BE469) that is z-wave compatible.

Questions

 • Device Troubleshooting

619

2

0

Official Solution

Digital Life doesn't work with Apple Watch

The Digital Life app does not work on the Apple Watch. I can login and see the status etc, but when trying to change the state of the alarm, there are no choices. All that appears is a lock symbol and in very small letters "Select alarm State". At one time, I was able to see live video on the camer

Questions

 • Troubleshoot

89

3

0

Digital Life Glass Break Sensor

I just replaced the batteries in my glass break sensor and I'm still getting the message that the batteries need replaced and a message that the glass break sensor is off-line. How do I get both messages to clear?

Questions

 • Billing & Payments

131

1

0

Closed

Digital Life Glass Break Sensor

I replaced the batteries in my glass break sensor and am still getting a message to change them...AND a message that the glass break sensor is off-line. How do I get it online?  Thanks!

Questions

 • Billing & Payments

45

1

0

iOS/ZTE Tablet App Updates Coming at All?

Hello just seeing when there will be an update to the Digital Life app for iOS? My Digital Life app for the Apple Watch stopped working over a year plus ago and it’s been almost a year and a half since the last iOS device update. Current version of Digital Life now crashes and times out a ton

Questions

 • Troubleshoot

52

1

0

ZTE not connecting even after hard reset

I am still getting a login error asking me to forget password. I can log into my account on the computer with my info, why not the touchscreen?

Questions

 • Troubleshoot

25

1

0

3G network

I believe the DLC for Digital Life runs on a 3G network. What happens when att shuts down the network in February 2022? Do I need a new DLC?

Questions

 • Learn

142

1

0

Door lock alarm

My door lock alarm went off for unknown reason. It turned off after I used the app to unlock and lock the door lock. Why is the door lock alarm going off?

Questions

 • Troubleshoot

43

1

0

Accepted Solution

Official Solution

Selling House With Digital Life

I am selling my house with Digital Life and canceling the service. 1. Should I unplug the Controller and Chime Sensors? 2. Will the keyless entry for the front door work after the WiFi is shut off? If it does not work, how would I or the new owner be able to lock the door from the outside if there i

Questions

 • Learn

140

3

0

Digital Life Network Connection

I have a new wireless provider and need to update my digital life account. How do I do that?

Questions

 • Device Troubleshooting

176

6

0

I need to change the access to my front door lock.

I can't find the online access to make changes to the accounts that have access. I talked to someone a couple of days ago and they told me to type something and I got access. I saved the link as a bookmark, but it doesn't open where it was the other day. Can someone send me the link? Mary Morrisse

Questions

 • Troubleshoot

33

2

0

cancel digital life service

cancel digital life service

Questions

 • Troubleshoot

130

3

0

adding cameras and door locks to an existing system

I have an outdoor camera, identical to the one AT&T installed. I would like to install it myself.  How do I get Digital Life to recognize it? Similarly, I would like to add one or two more digital door locks myself.  Are there certain brands that I must purchase to tie into AT&

Questions

 • Learn

68

1

0

Need my Digital Life system connected!

I need help! I bought a house from an AT&T employee with Digital life Equipment (a ton of it!!), but I didn’t know I had to get the previous owner to transfer the billing to me. Now, I don’t have access to the app. Is there nothing I can do short of buying a whole new system? If I have to buy a

Questions

 • Troubleshoot

62

3

0

Closed

I Lost My Job Due To The Coronavirus, What Do I Do Now?

I need your advice. I'm out of a job. I don't know what to want!!!!!

Questions

 • Other

84

1

0

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