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Phone wifi issue

My phone shows a Wifi selected but the apps are not responding due to no wifi

Questions

 • Apple

60

12

0

Accepted Solution

Official Solution

Prepaid Hot spot

Hello I have 2 accounts of hot spots wifi with phone numbers [EDITED] and [EDITED]. I charged my account with 90$ but it still doesnt show that its recharged. My wifi is not working. I bought an add on of 5gb which worked for 1 day.But I need the 100gb I bought for 90$ to be active. Please help. I a

Questions

 • Account & Usage

45

4

0

Accepted Solution

Official Solution

Why is my data so slow?

Why is my data so slow ? I share my unlimited data with 2 other phones.

Questions

 • Data & Messaging Features, Internet Tethering

646

4

0

Slow data off towers slow on my Samsung note 10+

Why is the data/ internet so slow off towers on my samsung note 10+?

Questions

 • Data & Messaging Features, Internet Tethering

6

0

0

Accepted Solution

Official Solution

What is the Status of My Phone Order from AT&T - A Solution from the Community

Learn about the status of your device shipment and when it is coming You are probably not in a room looking around for your phone but I am sure you are in spirit. The fastest way to check on your device is to sign into the order status page and check. If your phone shows in transit, that is gr

Questions

 • Apple

97K

19

0

Accepted Solution

Official Solution

RCS not working for all people since getting S22

Since getting my new S22, RCS no longer works with my wife. We are both on AT&T branded Samsung phones and using Google Messages.  We both have chat features enabled.  The only difference is that mine says it's "powered by AT&T" while hers says "powered by Jibe Mobile".  Does

Questions

 • Android

9.4K

453

International call feature question

Hi there When trying to add the international call feature would that remove the free Canada calling included as it's warning me on the website that the unlimited long distance world connect advantage would be removed. We have lines with unlimited elite which is grandfathered so don't want to brea

Questions

 • Device Features

32

3

0

Unlock request

Submitted an unlock request 7 days ago, never received an e-mail nor a text message...and now the website link to even request unlocking doesn't work: "We'll be back soon. We're working hard to fix the issue and apologize for any inconvenience." What is the deal here?

Questions

 • Apple

50

4

0

Closed

What us this?

I just noticed that soneone text this 1113001 number from my phone and the reply was //VVM:STATUS:st=R;rc=0;tui=;srv=2:vvm.mobile.att.net;dn=;ipt=143;spt=587;u=4:9********8:A:TACOMAAP66:ms13:CRI:15501;pw=4645;lang=eng.1|spa.1;g_len=120;vs_len=10;pw_len=4-15;smtp_u=4:9*******8:A:TACOMAAP66:ms13:CRI:1

Questions

 • Android

143

0

0

Unlimited &More(SM) Premium and upgrading a device

Our family (four phones) is currently on the older Unlimited &More(SM) Premium plan. We are paying $35 per line, then group plan charges of $58.40 ($112 group plan charge, -$33.60 multi-phone discount, -$20 autopay & paperless discount).  I currently have an iPhone XR an looking to

Questions

 • Wireless Account

39

3

0

AT&T Mobile Insurance, Protect Insurance with Asurion, LLC. (FRAUD)

To whom can help: Mobile Number: [EDITED] RMA Number: [EDITED] Your Order Number: [EDITED] Device IMEI Number: [EDITED] We have documentation stating that UPS; the carrier designated by AT&T and Asurion, LLC. for this return delivered to the agent “ Pintey Bowes”, same with a messa

Questions

 • Wireless Billing

21

1

0

Handling Elderly Father's Account Since My Mother's Death

Since my mom's death at the end of December 2021 I have been tasked with handling my parents finances, including their AT&T account. I do not know their account number, just their phone numbers. I have submitted the POA that authorizes me to handle their finances to the AT&T POA team a week

Questions

 • Wireless Account

33

2

0

AT&T login is practically impossible

Does anyone else have issues trying to log into the website from literally any device? On my PC (both home and work, from Chrome, Firefox, or Edge) and on my Note 20 I log in with my username and password and it starts it's redirecting non-sense and just goes eventually to a blank white page of noth

Questions

 • Wireless Account

28

2

0

IPHONE SE2020 UNLOCK POBLEM

hello sir i want unlock my iphone se2020 then i have submit att&t web but confirm mail not come mail IMEI Number (Edited as per community guidelines) Request number (Edited as per community guidelines) Current status Pending

Questions

 • Apple

29

2

0

Closed

Phone reported as lost or stolen. need to recover account asap. How can I do this?

Phone reported as stolen/locked/ cannot make calls Seen many posts about this same issue. I think it happened because I couldn't remember my password and so updated it. After updating and trying to log in it still wouldn't let me. Now my phone is locked and when i try to call it says please

Questions

 • Wireless Billing

17

1

0

Owner of AT&T location The Landing Drive Suite C, Douglasville Ga 30135

I returned a brand new IPhone 13 to this location. I changed my mind on the purchase and was told I didnt have to do anything further. This was May 2022. In August 2022 I noticed AT&T in my bank statement. They have charged my account over 400 dollars because someone was using the phone under my

Questions

 • Apple

65

12

0

Does Use my cellular data when I do not have cell service and I am on my Home’s Wi-Fi connection?

I am out of data trying to figure this out

Questions

 • Data & Messaging Features, Internet Tethering

26

2

0

Credit Cards

I am looking to find a way to contact customer service for credit card assistance. I no longer have a card and the account is closed but it still has money on it from over a year ago.

Questions

 • Wireless Account

82

3

0

Accepted Solution

Official Solution

Home School Teacher

My husband and I contract each year with the local school district in order to teach piano to home school students. I am having trouble getting AT&T to accept this for the teacher discount.

Questions

 • Wireless Billing

108

4

0

Solicitud Aprovado sin código de desbloqueo

Aprovaron mi solicitud de desbloqueo pero no veo mi código de liberación me pueden ayudar?

Questions

 • Wireless Account

16

0

0

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