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Gateway ISSUES

I can not login into my WiFi (gateway) account.The message I am receiving is the insulation guy did not confirm he was there!!!!!What does that Mean????So you got an (Edited per community guidelines) installer that doesn’t do his job and I suffer the consequences,REALLY??????

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87

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Can I still return equipment and get it credited to my account?

Hello, I had AT&T U-verse for a while and I was not able to return the equipment due to misplacing it when I moved. I recently found the equipment. It’s been over a year since I had it. Can I still return the equipment and get it credited to my account and out of collections?

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259

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IGMP Multicast and IP Passthrough on BGW700-210

hi everyone,   I've FINALLY figured out how to put my BGW into IP Passthrough so my UDM Pro is getting the WAN IP. The only trouble now are my set top boxes - they will lose signal after only a few minutes. All 3 boxes are hardwired with an unmanaged switch at each location. I've been doing some res

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1.1K

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wifi 6 routers

How to get router replaced for the new wifi 6 standard.

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444

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I upgraded to IOS16 on iPhone and the Uverse app now gives this message "playback not allowed on jailbroken device (QP1005)"

I upgraded to IOS16 on iPhone and the Uverse app now gives this message "playback not allowed on jailbroken device (QP1005)"

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609

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What is the cheapest U-verse Internet plan in Pleak, TX?

What is the cheapest uverse internet in an area called pleak, tx??? After one year contract obviously....  would anyone happen to know how much packages cost from cheapest to most expensive $$$$?  Can someone please tell me?  Rsvp.  Thank you.

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54

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3 way international call with uverse

Is there anything special about placing 3-way where one party is international (Japan)? I am AT&T Uverse.

Questions

57

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Cancelling TV from a TV+Internet Bundle, Email says to return DVR AND Wireless Access Point?

Hello, I recently cancelled my TV from a TV + Internet bundle, and kept the internet. I expected to send back the dvr unit, but the email says "gather the following devices", and lists the arris dvr, but the next line says "please return any of the following" and lists the wireless access point.

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497

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Visa Reward Card

[Subject edited for better exposure]   I signed up for U-verse services two weeks ago,when will I receive my $100 visa card?do I need to go online to get it or call a Att?

Questions

11K

8

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Disable Movie Rentals

My elderly mother is accidentally renting movies and racking up charges. She's deaf and quarantined in assisted living so I cannot go in to try to disable it. I've searched the site and app and cannot find a way to turn off movie rentals On Demand. Help?

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202

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The power at& my U-verse box is blinking green and my tv keeps cutting off

My tv keeps cutting off by itself and the power button is blinking green. I have did the reset by holding the power button down for 10 seconds but still nothing. There is a black screen with 3 white dashes going across the bottom of the screen like it’s loading and there are 2 gear pictures on the s

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92

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uverse app no longer working on LG tablet

As recently as a month ago, I could watch uverse tv on my LG V500 tablet. However now, I get an error message that says "...can't connect to server". I have the latest version of the app, and like I said, I was able to use the app on my tablet before. Please assist.

Questions

451

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utility pole equipment move

ComED installed a new utility pole in the alley and AT&T needs to move their equipment to the new pole (currently attached to a remaining section of the old pole). How can I help facilitate this happening? Thanks!

Questions

421

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Internet discount due to Hurricane Ida

Due to Hurricane Ida, I was under a mandatory evacuation beginning 8/28/2021. I couldn’t return to my home until electricity and water was restored which didn’t occur until 9/18/21. My AT&T bill for this period was auto drafted and paid in full for the period that my power was not restored and A

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95

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Wireless Access Point-WAP

Is WAP only for U-verse cable? Is it needed for fiber internet (eg: BGW210) connection?

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453

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AT&T’s policy to charge modem rental fee is illegal per the new federal regulation in Jan 2021

How AT&T as an internet service provider is able to bypass the latest Federal regulation effective 20-Jan-2021, Which prohibits ISP’s to charge customers modem or router equipment rental fees if they are willing to buy or get their own device?

Questions

10.5K

25

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List of Blocked Numbers on my home phone

When I receive a spam call, I then block it by dialing *61. I need to check this list to make sure that I don’t have a number of there that shouldn’t be there. It used to be so easy to access this list, but I seem to be having trouble doing this. Could you please give me the steps to access my Bloc

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208

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Me TV

How can I request that UVERSE add channel Me TV?

Questions

1.5K

4

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Cancelling U-Verse Service

Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt  online.  The online account keeps trying to get me to merge my accounts,

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1K

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Delete wireless users from the RG history

I have a 2wire i38hg access point and an INID. On the home page of the router every wireless user device that has accessed the network is listed. Is there a way to clear that history. Primarily I want to remove rarely used devices (children's friends, visiting family members, other guests). Also, ca

Questions

11.1K

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