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Alcatel 5059R won't receive texts after software update

Made the mistake of letting a software update run and now I'm not receiving texts. This is a phone AT&T sent to me when they shut down my previous one a few months ago and it has been nothing but trouble.  Can I back up to yesterday before the software "update"?  Or is there another f

Questions

 • Android

121

1

0

Text messages not received

I was out out in the Gulf of Mexico for several days, where there is no AT&T network signal, but I did have WiFi. While out there, I did not receive ANY text messages, and when I returned to land (where I had an AT&T network signal), I did not receive any of the messages that I missed while

Questions

 • Data & Messaging Features, Internet Tethering

115

3

0

ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

 • Other Phones & Devices

50

1

0

Delayed MMS messages on S7 Edge after OTA update

I did the AT&T over-the-air update for my S7 Edge and since then, it seems like picture and audio messages are delayed in their delivery. The recepient is an iPhone user, and while I know that iPhone to Android MMS and group messages (and vice versa) have issues right now, I wasn't having any issues

Questions

 • Samsung

293

0

0

0

Weird number on account history

Hello, on my at&t prepaid account under my account history, there's numbers that are 1BF882564782 are those deleted text messages?

Questions

 • Account & Usage

703

1

0

0

Not receiving group texts on iPhone

I stopped receiving group texts 3 days ago now. In cases where the group texts are not coming in it's clearly because of a mix of android and iOS phones. Things I've tried:restarting the phone - mostly useless, occasionally may grab a couple of texts from the multiple groups I'm inchanging the setti

Questions

 • Data & Messaging Features, Internet Tethering

1.7K

1

0

trying to create online acct but only have landline

trying to create online acct but only have landline and im not recieving the authorization code on landline :(   i need to port my landline phone to a new provider BUT cant recieve 6 digit transfer pin#     i try to create an online acct and im not allowed access until i veri

Questions

 • Landline Phone Troubleshooting

74

4

0

Data Text and Call Logs - Nickname feature removed?

Need to know whether the nickname feature which was removed, will be restored? This is the feature that allowed nicknames to be given to various contacts for viewing in the online data text and call logs to identify the source without having to look up the number.

Questions

 • Online Account Access

138

1

0

Text Message Log/Printing

I need to print, and/or save to a flash drive, a lengthy text message and I am unsure how to do so -- is there a way to do this in my account? Or from my phone even?

Questions

 • Data & Messaging Features, Internet Tethering

75

1

0

SMS verification codes not receiving.

can not receive Texts with verification codes. I have reset network connection thru the att site, and on app. I have RESET / power cycle phone. SMS / Texts codes are blocked. have adjusted all in phone settings per ATT site suggestions,    ISSUE REMAINS

Questions

 • Apple

861

4

0

Unable to send picture/MMS message from Google Messages app

I just transferred service to AT&T and I'm unable to send picture/MMS messages when using the Google Messages app. What's weird is I can send MMS messages using the native Samsung Messages app on my Galaxy S8+.  When I did transfer to AT&T, I brought my Galaxy S8 from my previous carri

Questions

 • Data & Messaging Features, Internet Tethering

362

1

0

No text notifications between iPhones on same plan

My mom and I have iPhones on the same plan. When We text each other we receive no notification. We gets notifications from other people. I recently upgraded to a new iPhone and our plan was ‘updated’.

Questions

 • Apple

55

2

0

How Do I Forward My Text Messages To My Email???

Since I can't transfer my ttext messages to my new phone (STUPID ADVANCED TEXT MESSAGING!!!), I want to forward them to my email address, but I don't want to do it message by message (for exmple, my work related texts go back to 2012!!!). How can I do this?

Questions

 • Android

7.9K

9

0

0

How to get copy of 2020 call and text history

I no longer have AT&T service but I need a copy of the text and phone call history for a court case , is there a way to request a copy or look that up?

Questions

 • Data & Messaging Features, Internet Tethering

79

1

0

Strange # on Log

There is a strange # showing up on our text log. The number is 8 digits:  28816100.  It is showing in the text log with 'RCVD' and 'SENT' so it seems valid if there are text being exchanged. Anyone know what this is?

Questions

 • Wireless Account

152

5

0

Unable to get Two-Factor Authentication Codes from Instagram and Facebook

I am a new AT&T customer with a new iPhone 12 Pro Max. I am unable to receive 2FA codes from Instagram and Facebook although I am receiving this type of text from other companies.  I chatted with an AT&T rep who then got a supervisor involved.  The super was going to have someone

Questions

 • Apple

1.1K

9

0

No Text Sound

I have a samsung galaxy rugby pro. I use the default at&t app AT&T Messages to get texts but recently it has just stopped making noise (or vibrating) when I get a text. As you can imagine, this is extremely frustrating.

Questions

 • Samsung

685

2

0

0

Invalid 10 digit error code when sending text messages

Hi, I got a brand new and unlocked Note 9 directly from Samsung, opened a new line, and I'm getting this error: 1xxxxxxxxxx Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. The error is happening with some numbers that I can perfectly text through my iPh

Questions

 • Android

4.6K

4

0

0

Samsung A01 Phone -- Moving text messages to my new Samsung A01 phone

How can I transfer my text messages for "free" and not buy a subscription using an app or other devise to move my text messages from my old Samsung A01 to my new Samsung A01? Please note: I'm not able to upgrade to a newer / better phone, I would just like some advise on how to move or save my o

Questions

 • Samsung

42

1

0

Some Text Messages are missing or never received?

Some weird stuff started about 2 months ago...Sometimes I'll get a text on my unlocked phone, and I see the notification, which stays on the screen for a few seconds, then slides up and disappears as normal.Now - if I touch that notification BEFORE it disappears, it takes me to the text message, no

Questions

 • Apple

298

2

0

0

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