Well, ATT social media managers corrected my service a few months ago, and now it has dropped back down again. In fact, it has dropped lower now than it did before. The funny thing is, I am on 18, but can only get up to 12 MAX despite numerous speed tests with different services and at different tim

AT&T Fiber should come to Alaska and steal GCI & ACS customers. I'm tired of being limited to 10mb service while paying $120/mo. Bring in fiber and let's get those lower 48 prices & services going, it's 2020 and digital streaming is the modern way of entertainment.

Ok this is a long story but I will shorten it to just details. At my location when I ordered it shows I can only get 1.5mbps but my old address can get 3mbps. The problem with this is they are the same location just a new address was given because we tore up old house and placed new driveway that co

It is absolutely ridiculous that we are paying for internet that doesn't even work 90% of the time! I live in the country so I can't get spectrum and can't get HughesNet because DirecTV doesn't provide that. Every single time I try to watch Hulu, Netflix, Amazon Prime, CBS All Access, etc. on my Sma

After years of good speed for our DSL connection, 3mbps speed tier, this past year has been terrible. Slow speeds averaging .76mbps dload unless it's about 2am! Only at "non-peak" times does our speed approach "acceptable" by AT&T's standards of a 3meg plan. Was told by AT&T customer service it was

I bought Samsung galaxy note 8 my unlocked phone from Bestbuy and ever since I changed from Samsung galaxy 7edge with the same sim card on ATT super sluggish and drops/never makes calls now wifi calling n/a. I'm pretty sure it this is due to 5g upgrades happening. issue with seeing screen shots , v

i do not know how many time i must reiterate, i do not use wifi. i do not use wifi. i do not use wifi. i do not use wifi. the "helpful app" could not understand that. and so, again, i state: "I DO NOT USE WIFI" the real unfortunate part was getting disconnected from the agent that was handling

Hello, Are there any residential, online gamer-centric router or service upgrades available for purchase/lease? For example, does AT&T have any plastic or glass optical fiber capable routers that support lower latency than standard issue equipment? I currently have the Arris BGW210-700 Wi-Fi Gatew

ActiveArmor has labeled a website that I use constantly for Phishing. So I need to remove it. The videos send you to the app. The app is supposed to give you notifications so you can override. Mine didn’t . Then that you go to Profile and there you can authorize websites and more. Mine does not do a

I grandfathered the old unlimited data plan and I currently cannot add additional lines to my plan so I would have to switch to a new plan. My concern is the data speeds of the Unlimited Plus and Choice. The Choice plan indicates the max speed of 3Mbps but under Unlimited Plus it only says "Our fast

Same issue encounter as in this post and this post Only time the internet is stable and works consistently is when I am on VPN. Speedtest.net test couldn’t run and gave a ‘socket error’ message Lot of requests just get stalled.

Just got the Internet 1000 installed at my place. Been running speed tests to see what I am getting, and surprise, never above 300Mbps!!! This is a laptop connected to ethernet port of BGW210-700 with a Cat5e cable, no other devices are connected. Speeds are abysmal. Smarthomemanager shows 900+ at t

Please note this is affecting my day to day work at a Government job where we require above average data usage. Hello,Due to where I work I average around 35gb of data per month. It has gotten unusably slow considering the cost paid this is unacceptable. I have both 15gb hotspot and unlimited so the

I have AT@T Fiber, I got provided with a BWG-210 Modem/Router with Wireless, but many of my equipment cannot see each other in the network, for example My 4k 65' Vizio that is connected to the wireless is not reachable from my iPhone 11 Pro, when I try to use the VizioCast application or cast from a

All of my device have been experiencing slow speeds today. I have 1 gig fiber. I ran the speed test through my gateways diagnostic tab, results as follows: Upload: 903 mbps          ping: 2905 ms Download: 112 mbps      ping: 5345 ms I have restarted my ga

So, for maybe 2-3 months now, I've been noticing an intermittent disconnect. It's most obvious when playing a game, as it will require relogging in, but it also happens when loading websites. I will get a DNS error, but upon refresh it will generally load fine. I've had the same issue in multiple ga

A few month ago there was a notice of environmental review for a new cell tower in Patterson CA. Has any progress been made on building the tower? The ATT wireless signal is pretty much non-existent at our house.  This tower will make a huge difference for our community.  Verizon and T-Mo

For the Past 3 nights starting on the 9th of Jan, after 9pm the service tanks. Download and upload speeds are very inconsistent along with pings jumping from 28 to 500 in seconds. Again this only has been happening after 9PM EST in area code 207(03903). In the morning, everything is fine up until 9p

A few days ago, I engaged in a chat with ATT about my 1Gbps service. That day, speed tests indicated I was getting 58Mbps down and 150Mbps up +/- a few Mbps. I indicated I was used to practical service speeds of many hundreds Mbps up and down, and it was generally pretty symmetric. When I say many h

I play Call of Duty and it lets me have a clock and latency information on the screen as I play and ever since I got the fiber plan I can track in real time my packet loss which is every 15 min interval. This is very annoying to deal with and I was hoping there was a solution to this issue. I’ve tri