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Gigapower 1000 Houston, Packet Loss, Latency and slow upload speed

Started seeing these issues 2 weeks ago. Many symptoms. Poor response of dns, my BOVPN service going up and down, my voip service lots of jitter, very slow upload speeds .. 900 mbps on download .. the upload is 15 mbps .. so like Started logging Pings .. have the data in raw and graphed on timeline

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CHARGED FOR ALMOST 3 YRS AT RENTAL ADDRESS WE HAD TERMINATED SERVICE, ALSO BILLED FOR FIBER SINCE AT NEW ADDRESS!

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

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Stolen iPhone from worker

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

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39

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Bad internet reception at front of house

I have ATT Uverse 1K internet service. My modem is in the back bedroom and wired to my personal computer which I use daily.   I need a solution to get the internet to work faster and not lag in the front of the house where my sons bedrooms are located and they play games.  I have sev

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unfortunate situation

i do not know how many time i must reiterate, i do not use wifi. i do not use wifi. i do not use wifi. i do not use wifi. the "helpful app" could not understand that. and so, again, i state: "I DO NOT USE WIFI" the real unfortunate part was getting disconnected from the agent that was handling

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Slow speed / 10% packet loss / Uverse 10Mbps

Hi everyone, I've been using DSL for 10 years or so, most of the time with ATT U-verse, and I've been seeing terrible, TERRIBLE speeds over the past week or so. Nothing changed. I tried speedtest on my android phone: I get 20 Mbps Down/10 Mbps Up on LTE, and I get 10 Mbps down (expected) and 0.49 Mb

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using a Factory unlocked phone purchased in the UsA

I bought Samsung galaxy note 8 my unlocked phone from Bestbuy and ever since I changed from Samsung galaxy 7edge with the same sim card on ATT super sluggish and drops/never makes calls now wifi calling n/a. I'm pretty sure it this is due to 5g upgrades happening. issue with seeing screen shots , v

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Internet 1000 through Fiber direct wired connection shows ~200-300Mbps speed

Just got the Internet 1000 installed at my place. Been running speed tests to see what I am getting, and surprise, never above 300Mbps!!! This is a laptop connected to ethernet port of BGW210-700 with a Cat5e cable, no other devices are connected. Speeds are abysmal. Smarthomemanager shows 900+ at t

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319

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Bad Cell Service after 9PM EST

For the Past 3 nights starting on the 9th of Jan, after 9pm the service tanks. Download and upload speeds are very inconsistent along with pings jumping from 28 to 500 in seconds. Again this only has been happening after 9PM EST in area code 207(03903). In the morning, everything is fine up until 9p

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AT&T Fiber for Alaskans

AT&T Fiber should come to Alaska and steal GCI & ACS customers. I'm tired of being limited to 10mb service while paying $120/mo. Bring in fiber and let's get those lower 48 prices & services going, it's 2020 and digital streaming is the modern way of entertainment.

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Att Fiber optic now at the head of subdivision who do I need to talk to to get it into subdivision.

I have been told in the past that we lived about 1000 yards too far from sub station to have U-verse. They have recently installed a new Cellular tower on the main road and looks like they have stubbed out connections on the power pole that feeds our subdivision.  I will sign up for the fastes

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Outage

I currently have no service. Bill is up to date and I have checked on the AT&T app. First it said no outages detected and now it says my area doesn’t exist.. I look online and see that several people don’t have service. It’s been this way all day today. I hope this gets situated soon because I’m

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Not Getting What I Pay For

I pay 55 dollars a month for 18mbps and I ran an internet test and it says I only get 1mpbs I thought it was a glitch so I started to download something and it actually ended up being true. if it wasn't for lock down I would of switched to a different provider by now. I know fiber isn't available in

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46

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dns server constantly unavaliable

hi all, we have basic 6 internet and a 5268ac modem. it was going fine until today, the wifi keeps cutting out (all computers say dns server unavaliable on chrome, cannot access 192.168.1.254, but the router lights are normal no red lights. while typing this the internet went out again, this is into

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How to remove a page from the Phishing log?

ActiveArmor has labeled a website that I use constantly for Phishing. So I need to remove it. The videos send you to the app. The app is supposed to give you notifications so you can override. Mine didn’t . Then that you go to Profile and there you can authorize websites and more. Mine does not do a

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Get it together or I WILL cancel

It seems like every month my wireless bill goes up just a small amount but that small amount is really beginning to add up, that and my Direct TV. It’s $1 here, $.50 there. I never know what amount to budget for. I am on permanent disability so I have a small fixed income and I’m never told my bill

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DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

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less than expected upload speed on Max plan

up'd my current plan one tier to the Max plan.  upload speeds are consistently 0.42-0.5 mbpsdownload speed ok and consistently 12 - 13 mpbs.what's up with the low upload speed?

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331

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22gb Speed Throttle

Please note this is affecting my day to day work at a Government job where we require above average data usage. Hello,Due to where I work I average around 35gb of data per month. It has gotten unusably slow considering the cost paid this is unacceptable. I have both 15gb hotspot and unlimited so the

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538

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Routing Issues

After many years w/o any issues, since last week my internet service has been lagging when accessing specific sites and after checking the routing, I can see there are some hops with high latency and packet loss: Target Name: www.facebook.com        IP: 31.13.65.36  Date

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