Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (476)

Relevance
Selected Relevance
Constant Spam and found the source with no way to cure it.

When looking at the raw messages of the spam emails, they all have this - Received: from 10.218.110.100by atlas104.sbc.mail.ne1.yahoo.com pod-id NONE with HTTPS; Mon, 8 Jan 2024 20:40:14 +0000Return-Path: <[email scrubbed]>They come in by the dozens with every possible nonsensical product desc

Questions

61

7

0

Inappropriate texts to minors

There have been alot of (Edited per community guidelines) texts from women sending pix from numbers and emails. I get about 5 a day now. This is ridiculous. There has to be a way to stop this. My 10 year old gets them too. I think ATT needs better cyber security of our numbers to protect us.  I have

Questions

108

1

0

Our business number is being flagged as spam - how to fix it

When we make outbound calls from our business number to an AT&T cell phone, AT&T is overriding the CNAM name and injecting SPAM call into the caller ID display name.   This started happening recently. How do I get to the right team/department within AT&T to get the database look

Questions

9.4K

1

0

block numbers by prefix or wildcard?

For the last several years, most of the fraud calls I receive have spoofed the same area code + prefix as my own number. In other words, only the last 4 digits of their phone number will be different from mine.  And it's different every time, so I can't simply block each one. I would love i

Questions

983

3

0

Your box caught my tenants fence on fire

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

Questions

82

5

0

How to Stop Scam Calls on Landline

Hi! I need some advice on how to help an aunt who has dementia and who is receiving spam call after call on her home phone. I spoke to a rep who said if she changed from copper line home phone to fiber that this would filter out 98% of spam calls. We scheduled a service tech to come out and he said

Questions

129

1

0

cloudfilter.net blocking email-mms

My domain inadvertently expired early this year, ever since then cloudfilter.net is rejecting all my email to sms notifications... there are literally NO blocklists,blacklisting and no issues with spam. spf, DKIM, and DMARC have been setup for quite some time. how do I get this bogus AUP#BL removed

Questions

136

0

0

How to block an incoming wireless call by the caller id name (not number)

How to block an incoming wireless call by the caller id name (not number)? I have daily robocalls from "FirstCredit Sec". The phone number changes but the name doesn't.

Questions

101

1

0

Active Armor Identity Protection is pretty useless

I’m glad AT&T finally came out with a fairly effective solution for all the junk calls and text messages that have been overwhelming customers but I have recently been forced to disable the identity protection feature which is great at letting customers know about security breaches and if any of

Questions

1.5K

2

0

sbcglobal.net is randomly rejecting emails as spam

I am still using an old sbcglobal.net account (which is now part of Yahoo/AT&T) for both personal and work (freelance) email. Usually it is problem free. Today, however, the server has randomly rejected incoming emails from one of my clients. My client is getting the message, via the mail platfo

Questions

1.1K

1

0

AT&T Marking my website as a Spam Page

Hey guys, Once again I am writing this post three times already the posts keep being removed without any information why... My website is being marked as a Spam Page by AT&T and I am looking to find a solution to that. Please help me, thank you!

Questions

87

0

0

Closed

AT&T Doesn't Stop Spam and Telemarketer Calls Even with Call Protect Turned On

I get 40+ calls every day - today there were over 50 calls. If I have AT&T Call Protect turned on, why aren't the known Telemarketer calls and Suspected Spam calls blocked?  If we pick up no one answers, if we let it ring, they leave an empty message that we have to erase. The entire block

Questions

2.4K

22

0

I was trying to get internet service and I got a call from (877) 818-7405. Is this actually ATT?

I was trying to get internet for my new apartment and called 8663940560. They said they were having technical issues and would call me back. I received a call from 8778187405. Are these legitimate numbers for ATT services?

Questions

2.2K

1

0

Closed

Someone stole my AT&T Phone Number

Without my authorization my phone number has been stolen and transferred to T-Mobile. When I called At&T they told me they need to "investigate" and can take up to 5 days. This is absolutely ridiculous and unacceptable. My phone number is used for work and the only phone line I have. I have been

Questions

527

3

0

Where's my $700 Credit for Trade In

I switched to AT&T because they offered $700 credit with phone trade in (beginning with $40 phone value) November 2019. The store clerk assured that I am eligible for the credit and I will be getting device fee off of my monthly billing cycle. However, after 1.5 years nothing has changed and eve

Questions

319

2

upgrade yahoo email?

I received this email yesterday. Is is for real?       All your incoming mails will be put on hold because you are using an outdated Yahoo! Mail version.   You need to upgrade to the newest Yahoo Mail 8.1 versi

Questions

876

4

0

spam texts from email

Have been receiving a crazy amount of group text messages (inappropriate and otherwise) from email addresses. Since it is an email, I cannot block them. How can we stop these from happening? Is there some intervention that AT&T can provide?

Questions

39

1

0

Re: uverse and direct tv

I sale direct tv my name is brittany I work inside the Bryam Mississippi Walmart Thursday-Sunday from about 1:30-8:00 pm if you are from ms I could help you in store just ask for me.

Questions

37

0

0

0

Active Armor

Is there a difference between an unknown call not in my contacts and a call with no contact information? It says only Unknown, and when I click on the information icon, no return number is listed.  Is there a way to block calls that don't have a phone number associated with them?

Questions

19

1

0

Apple Support/ AT&T

I’ve been a customer over 3 years now and I’ve had a iPhone 10,11 and now a 12 mini and every single day that I’ve had this phone it’s been nothing but trouble. Apple support and anyone not one employee at the AT&T store can seem to remove my old email and replace it with my new email. Since I’m

Questions

67

2

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.