I traded in three of my phones in January 2023 for three “FREE” iPhone 14s for me and my kids. It has been six months and I have not yet received a credit. I am told to continue to pay the full amount until the credit appears and yet, the bill that came in this week still did not have the credit. Th

I did a trade-in credit back the last December but now is almost end of August/2023 and my credit still not applied. I still pay like I own AT&T a new phone and they just steal my ip12promax like that??? Please give me back my old phone. I will give it to poor people who needs it. And change

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

When iPhone 7 came out I traded in my iPhone 6 plus for iPhone 7 Plus. I mailed in my iPhone 6 Plus and have now paid full price for the iPhone 7 Plus. When I call AT&T they hang up on me

Hello I got an iphone 11 pro max recently and it would not let me put my number on it and i soon learned the imei is black listed how can i fix this? Is it fixable or did i get scammed?

We traded in a perfectly good Samsung S8 in early November 2021 for a change to an Apple product. The trade in promised a rebate of $300.00.  We were told when AT&T received it the screen was damaged and unusable which was not the case when we sent it.  We only received 35.00 and we h

Brandon who is known for his abusive past is dating/living with my youngest sister who has a kid with often comes up to my moms so ws both can see the baby. Me and him have never got along but been keeping it peaceful so that the kids dont see the hate. On superbowl sunday he tells me about the n

i bought a samsung galxy note from att in the usa an now it says that i bought the phone out of the usa why is this

Upgraded 3 iPhones in June 2023 - was told that there was a promotion for free accessories for each phone - all I had to do is pay taxes. But in fact the accessories were set up on an installment payment - $25.00 a month - I could have purchased all the accessories on Amazon for MUCH MUCH cheaper.&

Hello my credit is on hold for security reason and I have tried all possible ways to fix that and order some phone but still not getting anyone to help . I visited the store with my DL they asked me to call . What is all this about

We  frequent a small carry-out restaurant that uses the customers phone number to identify the order for pick-up (it is call-in or on-line order only).Without fail- within a week of eating there, we start getting spam texts from overseas for phone (Edited per community guidelines)/porn etc...What ca

Got an email stating: ATTENTION! Our records show you have not set up password recovery options for your AT&T email account. and a link to click on to update my profile. Is this legitimate? I updated my profile several months ago so why am I getting this now?

ATT sales consultant K. S. (hereinafter i will not write the names but just initials of ATT personnel in order not to provide their private info) from the Att store # 121409  took my ssn and driving license to open new att account for me. Im still using the account that he opened for me. However, as

I would like to see if there are other people who have this issue. AT&T can't explain this to me where it makes sense. I purchased 2 Samsung S8 Active...BOGO free in Dec. 2017.  I pay monthly for 2 phones and then a credit back every month. We are in Dec 2019....phones should be paid off.... Per AT&

Okay first off without a word spoken or death certificate they moved the account into my daughter's name and said its because she was using her phone for a month bc she was in between getting a different home internet when we got her plan with ours it was unlimited so she had no idea the charges wer

In August I purchased an iPhoneXSMAX and then returned it in exchange for an iPhoneXS. I shipped it with the AT&T return label from the USPS in manhattan and have been continuing to be charged for the device ever since. - The USPS confirmed from the tracking number that a AT&T hired pick up receiv

On May 25th 2018, I did a chat online with AT&T regarding my cellular service plan. I was wanting to to double check that they would still honor the promotion that I had contacted them about a week prior even though we did not have Directv service. The representative replied that I would receive the

Bill is showing up as $60 pretaxes. I was paying $30 per month for unlimited EVERYTHING with T-mobile and now ATT is expecting $60 a month for 3gb data and no tethering? (Edited per community guidelines) is this?

Hello, I tired switching my prepaid plan from the 30 dollar a month with 5 GB to the 300 yearly plan with 8 G. The nice lady said that it was only for new members. So, my question is why does a new member get a better plan and gets to pay less when I have been an ATT costumer for years and have p

I just bought a wireless plan for 1 line. I purchased the $75/mo plan (after autopay discount - Unlimited Extra) and got the iPhone SE which had $5/mo installment plan. With the estimated taxes and fees my shopping cart estimated a cost of around $84/mo. When I reviewed the account after picking up