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I enter a few times incorrect NCK then it gets blocked ask for MCK - Purchased MCK code but still says incorrect- The Codes are correct from Samsung Databases. Any Idea?
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Android
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There are outgoing and incoming phone calls for one of the numbers on my account with a number 000-000-000. I know the number is hidden, private or from an app. My questions are:1) How does this phone call show when incoming? Does it show as zeros or unknown?2) Does these kind of calls show in the c
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Wireless Billing
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Closed
If you're not an AT&T customer you will not get updates since you are not connected to the AT&T network. AT&T is checking the IMEI of the phone through the cell network before telling the device to update. Here is a list of phone OEM's and if there is a work around... (For those in the USA, if you
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Android
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Samsung S22 ultra can't receive verification code through text
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Android
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Since your new Update my phone has Has gone Haywire my homepage is no longer my homepage my apps are all moved around what in the heck did you do with that update Give me my normal phone back
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Samsung
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Visual voice mail used to transcribe your messages, I haven't seen that in almost a year. I've got an S20 Ultra on FirstNet.
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Samsung
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I have a Samsung Galaxy S22, and in all of my research it's easy to enable recording calls on this phone, however for me the option just isn't where it should be. I now think AT&T has restricted the ability to do this, and I don't know why.
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Samsung
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Does Galaxy Z Fold 3 purchase from AT&T eligible for Samsung screen protector promotion? https://www.samsung.com/us/support/service/z-screen-protector-promo/ The Promotion applies only to Samsung ELIGIBLE devices that were purchased in the United States from SEA or SEA’s authorized distri
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Samsung
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So with all the talk of the new upgrade I check my phone and I am still running Android 10, why haven't I had any updates in years?
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Samsung
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We are on a mountain with Wi-Fi and no wireless service (I can post this!). Our phones are Samsung Galaxy S20 FE 5G. When we try to connect to Wi-Fi calling, we get this error code. How do we fix this? Help! I can't make calls because there is no wireless service, only internet for us.
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Samsung
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I just got my grandmother's old phone and changed the voicemail yesterday. The problem is that I forgot to record it so I could keep a memory of her voice. My mom was really upset when she heard it and I am now too. Is there any way to put it back to the old greeting? I would even be happy if I just
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Samsung
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I got a note 10 plus as a gift and same is lock Would like for same to be unlocked So that i will be able to use same
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Samsung
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Hello all, I'm trying to enable call recording on my Samsung galaxy note20 ultra 5G. I've exhausted all methods presented thus far by way of enabling it in the phone app, both in call and not in call for unknown numbers, but there simply isn't an option. I live in south carolina (which is a one part
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Device Features
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I signed up for AT&T several days ago. They set me up with the Samsaung Z fold3 and a unlimited data plan. Today I received a warning that I have used up all of my 2gb of my 2gb data. I went to my account on line and it says 0gbs with 28 days left. I couldn't get a live person on the phone. I w
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Android
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I have a unlimited prepaid plan with att. I added 5gs of Hotspot to my plan 3days ago. The first day worked great. Now when I try to connect a device it says connected with no internet. I have a perfect 5g signal on my main phone....the internet is working fine. But not my Hotspot. I have reset the
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Account & Usage
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During the time AT&T was sending my phone the OTA update, I noticed something malicious. As soon as Device Care started this update, I noticed a new, unrecognized eSIM appear in the 2nd empty SIM slot of my Galaxy S21 Ultra!! This was DURING the update. The update did not apply properly. My phon
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Data & Messaging Features, Internet Tethering
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Many apps use Two-Factor Authentication to verify your identity. If you're like me and switched your phone recently, you need to verify your identity with some apps like Gmail or PayPal in order to use them. If you do not see the text messages, the steps below may help: Checked your blocked mess
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Data & Messaging Features, Internet Tethering
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have a Fold 3 phone, the phone I bought from the United States, there was a SIM card bearing the address of your company, when I inserted the SIM card of my country, it asked me for a confirmation code, I contacted Samsung and they told me that you must write to AT&T
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Samsung
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Hello, I recently got the s23 ultra in att corporate store. At the time the deal was too good to pass up $5 and some change for the ultra with qualifying trade in (I have multiple phones that qualified). I had already been looking elsewhere and the 1k offer for trade in was hard to refuse. I asked t
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Phone & Device Upgrades
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I recently stopped being able to send or receive MMS pictures in messages app on my Samsung Galaxy Note 20 Ultra 5G. This started within the last 7 days. I have tried everything, power resets, force stopping, turning on Wi-Fi calling, but to no avail.
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Data & Messaging Features, Internet Tethering