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Email Password Reset Won't work for accounts with one character in last name

I have had this account for at least 15 years. The password reset requires at least 2 characters of last name, however, the last name on my profile is only 1 character. Calling support multiple times and they can't add another character or reset my password so I am locked out of my email account. Wh

Questions

37

2

Yahoo/ATT email Login Wiped and unable to retrieve

My old ATT email password was reset by ATT and I am unable to get back in. It is a very old Sbc Global email, and have no other way to retrieve it. When I try to reset password, it says “hmm we can’t reset your password. We don’t have the account details needed to complete your request.” Multiple ti

Questions

108

1

0

Pacbell.net email address through Currently, Unable to set up Secure Mail Key

Hi, I'm unable to setup my account secure mail key when using the Yahoo Mail client/Currently.   When I go to my email settings the Account Security section is completely blank. Since I'm trying to setup an email alias through GMail, I will need the Account Secure mail key.

Questions

155

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Sbcglobal.net/att.net keep making me change my e-mail password. It says I have had too many attempts when I go to access my account

This started a few months ago. When I log on to my sbcglobal account, it keeps making me change my e-mail password. It says I have had too many attempts when I go to access my account but it always is my first attempt. I changed my password and signed in and about 6 weeks later if gave me the same m

Questions

98

2

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Unable to log into email

I am unable to log into my email on my computer. It says my account is locked and I need to reset the password. I am unable to reset my password because it says my security question answers are wrong. I use this as my primary email address and need to be able to access it from my computer. I have ac

Questions

92

1

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Can't login because of weak password but also can't reset my password

Hello, this is my first time logging on to my sbcglobal email through att.com. When I try to login, I know my password but it says I need to create a stronger password by clicking "forgot my password." However, when I try to reset, it says it doesn't have the account details to reset my password. It

Questions

34

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Issues Getting into Email

I believe my email was hacked. This email is my old account I use for spammy accounts.  But when trying to sign back in, my password failed, and when I tried to send a recovery link, the only option given to me was to send it to a random email I do not recognize at all.  I tried calling s

Questions

38

2

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CARE CODE: 205.2 [LU003] - need ticket status

I need AT&T to give the status of ticket created 2/3/22 for #226260156 - to fix CARE CODE: 205.2 [LU003]. I am still waiting for someone to contact me - to have this resolved. The issue started back in 1/2021. See the screen shot on AT&T's message before losing access to the emails. Ap

Questions

155

1

Password reset to check prepaid hotspot balance

I am trying to reset my login to check my prepaid hotspot balance. But when I do it says it sends me the pin. Either it is sending it to the hotspot phone number or it is just not sending it. I do not have a phone or anything other than the hotspot with at&t

Questions

31

1

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Yahoo Email login

When I sign into one of our email accounts, two dialogue boxes appear. The top for an email address, the bottom for a password. When I begin to type in the email address in the top box, I am given two choices. One is wrong. I choose the correct one.The password box fills with the wrong password. I s

Questions

139

1

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Password Reset to Phone No Functioning - Followed by E-mail Confirmation

I have been attempting to reset my @ATT.NET e-mail address password for several weeks now using the AT&T Reset Password page, which I had used without issue in December, but am now having issues. Specifically, I request a temporary password through text yet no message arrives, despite my correct las

Questions

173

3

0

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Lost account access and forced to reset my password again!

Once again I was unable to log into my account just now. The system kept saying the password was incorrect. I tried on different PCs and on my phone and none worked.So I had no choice but to do a password reset again.Once I logged in the first thing I did was check my login history to see if maybe m

Questions

310

1

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WHERE IS MY YAHOO EMAIL, ADDRESSES, AND FOLDERS?

COULDN'T LOG IN ON MY ATT/YAHOO FREE EMAIL. HAVE BEEN USING FOR SOME TIME NOW. TRIED NUMEROUS TIMES AND USED THE LATEST AND OLDER PASSWORDS. JUMPED THRU ALL THE HOOPS , THEN CREATED THE AT&T Mail account powered by Currently, AS SUGGESTED. NOW ALL MY ADDRESSES AND FOLDERS ARE GONE, I THOUGHT

Questions

97

1

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email and myatt password

My name is Pat Enloe and my account number is 404 377 1020 023 0355. I am locked out of my email account (fpenloe@bellsouth.net). A couple of months ago, my email was hacked and ATT reset my password to both accounts but I can't seem to find the password to get in. The way to reset the email it myat

Questions

350

1

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About me device unlock

helloi submitted my imei for unlocking my device and the response that i got was only one digit which was 0can you please help me so i can unlock my device

Questions

44

1

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Cannot access account to end plan

Hello, I have been a customer for over 1,5 years and used to live in the US but moved out in April, I kept my phone number but recently decided that I want to end the plan.  When trying to log in to do this, I am in no way able to access my account - my email doesn't work, my password does

Questions

46

1

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Change password for email account

Hi, I need to get in contact with someone to change my AT&T email password. I’m not affiliated with AT&T nor have an internet/cellular account with them, only an email, therefore it’s not allowing me to change my password. When I chose “reset password” on the login screen, a message prompt

Questions

53

1

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Ameritech Issue

Tried resetting my password and I still can not access my ameritech.net email on my computer. It works just fine on my phone.

Questions

51

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Lost password

I have lost my passwords and do not have access to my recovery email. Is there another way to reset my password?

Questions

28

2

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Locked out of sbcglobal.net address for "too many login attempts". Unable to reset password and need help!

I see a lot of people are experiencing this problem. My wife has also been locked out, and I'm trying to help her regain access. Yesterday an ATT Expert or whatever they're called advised me to wait 24 hours, but 24+ hours later, I'm still locked out. When I go to try to reset my password, it says,

Questions

103

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