Have just recovered from a four-day outage on Uverse. After several calls to ATT, their customer service and support people could not "confirm" that we had an outage in our area. There was an appointment scheduled for a technician to come out and look at the problem. Two hours after he was scheduled

There is an outage in most of Oklahoma. What is the cause of this outage and when will it be fixed?

My AT&T internet services is down since 10 days now , I called customer service every day and their only answer , there is an outage in your area with no date for service to return back ,  I work from home and has been affected very  badly , Very very bad support , worst experience ever ... extremel

Speedtests report fast internet but web browsing and downloading super slow - connection often drops entirely.

Our landline has been dead for 2 weeks.AT&T has made and missed 2 appointments, a week apart.  We can not get any kind of answer about when service will be back up. No calls, email, no info on the Web.Are others having extended service outages in CA?Somehow AT&T has managed to stay out of the news f

I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou

A little preamble; I've been in IT for 25+ years, many years ago focusing on networking, so I know the basics of how this stuff all works. My AT&T fiber Internet went out Tuesday afternoon, a big deal for me because I work from home. This is the 2nd time that's happened in the last month, previously

Hi, Over the past week, 5G signal seems nearly non-existent or on/off in the Tarrytown area, with LTE also low bars, dropped data connections. I saw a lot of trucks working on poles and wondering what is going on - feel like I'm in a 3rd world country. It's really frustrating because I work in t

30+ hours without internet in southern Indiana. First notification gave an estimate of 7-8 hours. No notifications or updates for over 24 hours now. Roads were fine today and plenty of sun. Tomorrow is Christmas, so I doubt service will be restored. I guess they just gave up!

I have two networks in my office 1-all the computers and laptop, 2-all camera and smart things. Then i have 2 ATT modems one for network 1 and other for ntwk 2. but the internet in ntwk 2 is not working as some wire or somethings from ntwk 1 is dominating the ntwk2 and the camera ntwk is getting the

I have tried for 6 weeks to get AT&T to send out a technician in my area to CONFIRM the 5G is not working in my area. 6weeks ago, everyone at my work, and those at the business next door, who have AT&T, have lost 5G service. There are 30+ people who are having the same issue, and the techs s

AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely  resolution will be quite challenging if your AT&T account is ever compromised.&nbs

7 days and Nothing's changed AND no one cares. At&T still saying the "outage" needs to be resolved before I can request a support ticket. I have no landline, no TV"s, no Wi-Fi,  no PC, no laptop, no security cameras, oh  and I work from home. I'm changing my service. AT&T- never ag

I'm so tired of AT&Ts horrible customer service. It's ridiculous that the soonest we can schedule a technician is over a week and a half out. Having to check the app every 5 minutes in the hopes of finding an appointment sooner is not viable. We eventually found an appointment 5 days out, but fo

my dsl has been down since last tuesday due to a ppp error. why is this taking so long to get resolved?

ATT didn't add the international plan to my account despite my request, then proceeded to charge me for all data on our trip, $11,000. After many HOURS of phone calls and transfers they finally fixed the problem. Now my bill is $24,000+ because they are charging international fees while I am home. M

I live in Michigan and we had a wind storm come through Friday night. It knocked a line down in my yard and when I called they said no one can get to me until Monday December 5th between 4-8pm. It’s now 9:45pm on Monday December 5th with no technician at all and not even a call from anyone to tell m

I'm experiencing an outage with my cell phone, starting at around 10:15 this morning. I live in South Texas. My mother also seems to be experiencing the same problem, so I know it is not just my phone.  I can't call or text anyone--luckily I have an iPhone so I can still iMessage.  I am wondering ho

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

They should provide a wifi gateway for consumers to access during these known extended service periods.