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Network Tower Maintainance

@ATTHelp @ATTHelpFeedback @ATTHelpForums @community watch network @network @georgia According to this screenshot, I was told about 23 days ago that there is an ongoing maitainance in our area (edited per community guidelines). And, the network maintenance has NOT been fixed yet! Even the Mark The S

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119

2

Inconsistent Cell Tower service

I have called and chatted with agents about the cell tower near us consistently being down. We will get 5Ge service for 10-15 mins and then only SOS. I am ready to cancel my services on all 6 devices. Any suggestions on how I can get someone to look at this tower and fix it?  In the time I wro

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15

1

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Ongoing outage in San Jose

We've been without phone, internet and TV U-verse service since Sunday (5th day and counting).  Service workers have been in my neighborhood every day but missed our appointment on Tuesday and nobody can give us a revised ETA for a fix.  Can anyone help?  This is getting ridiculous.

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1.4K

1

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Local Channels Lost Signal

The 4 local channels that we get here on the coast in MS that come out of 2 different stations are all out. I was watching one then it froze and the Uverse 'signal lost' message came onto the screen. The channel from New Orleans and the PBS stations are coming in fine though. I rebooted the DVR and

Questions

570

8

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Cell tower down in Elkhart Lake WI

My family uses Cricket Wireless ( by AT&T ) and 6 days ago we started having poor signal and disconnect issues with 3 ( all newer Motorolas ) of our phones. One phone is an old Huawei and still has great signal but only connects at 4G ( no LTE ). I have contacted Cricket twice with no resolution.

Questions

52

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DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

55

0

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At&t blames the phone

All I EVER get is, try resetting your network settings or turn off your phone and turn it back on again. It's NEVER the servers according to at&t, ever. I have a $1300 phone that can't even load emails sometimes, same place my 3 year old phone worked just fine. Trouble shot this issue f

Questions

96

2

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Only Lose Service in Specific Area

I only lose service in the same specific zip code/city, every time I enter it. I have bars, but I can’t text, call, or use any apps or anything requiring data. It doesn’t say no service and it shows almost full bars. No iMessage and no regular text will go through. It’s a well populated city and the

Questions

23

1

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Buried Line

Initially tried setting up my service on June 13th, installation has failed and a few services later with AT&T they came to the conclusion I need a new buried line. Ticket was placed on June 24th with an estimated completion of July 11th. It is now July 17th and I have still not been contacted o

Questions

31

1

Rich folk v. Common folk

Is there a reason, aside from the rich people are, is getting fiber put in though the area is not very populated. On one side of the street you have a gated community and on the other side of the street is, not much of anything. Whereas several people in my community have been stuck with glitchy int

Questions

61

3

0

Extend ATAT Fiber lines

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

Questions

661

6

Issue with ATT working with Ring Doorbell Camera?

This has been asked & answered before. I replied on that link but nobody noticed. When I initially switched from xfinity to at&t the doorbell worked just fine. Then the line was out for 3 days and ever since then the Ring doesn't work any more! >:( I am having the same issue

Questions

442

0

Can't connect to the internet probably because of MODEM/ROUTER

As most of you know, there was a big tornado warning/thunderstorm in Illinois. Like many others, I went through a power outage. The electricity kept going on and off, so that meant that everything was flashing for 10 minutes straight. The thunderstorm subsided but our internet still isn't working. I

Questions

160

1

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Fixed internet outage

How do you reach someone in technical support? I have been out for over 24 hours now and I have a call back scheduled for the 23rd at 9:00am.  I have reset everything multiple times with no luck.  I've tried the live chat and can't get a return message.  We have neighbors about 2 mil

Questions

275

6

0

Non-existent customer service for DSL

Cannot contact anybody to replace broken DSL modem. Are they phasing it out and replacing it with something else? Why can't I get in touch with anybody on the phone about it?

Questions

78

1

0

Constant disconnects every few minutes, for 2 months now

I am also in a nightmare with Tracfone, so no phone and no way to contact ATT. 2 minutes on, 1 or 2 minutes disconnected, repeat endlessly for months.

Questions

148

3

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I have a slow connection (20 - 23mbps) with 30sec - 1min outages while paying for Internet 1000

Hey there,I upgraded to 1gbps internet a few weeks ago and have had similar speeds as my previous plan (15 - 17mbps with previous plan -> 20 - 23mbps with Internet 1000). This is on a wired connection, with a network adapter that can handle 1gbps speeds, and no heavy-bandwidth programs running in th

Questions

407

5

0

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Outage/SOS

Phones on family plan locked in SOS mode. Outage?

Questions

271

1

Wired connection drops constantly.

So, for maybe 2-3 months now, I've been noticing an intermittent disconnect. It's most obvious when playing a game, as it will require relogging in, but it also happens when loading websites. I will get a DNS error, but upon refresh it will generally load fine. I've had the same issue in multiple ga

Questions

140

0

0

Can't access certain sites

I have two AT&T hotspots (NetGear) and a Verizon JetPack hotspot. From the Verizon hotspot I can access every address I try to get to.  I cannot get to https://spins.fedoraproject.org/ from either of my AT&T hotspots.  So: yahoo.com  (AT&T hotspot - yes) (Verizon - yes

Questions

196

7

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