Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (590)

Relevance
Service on Long Island/NY

Why is the service on Long Island so terrible? It's getting worse, every day, yet you look at the coverage map on the ATT site and it shows full coverage, lol I just don't understand why some of my colleagues who have Verizon, T-Mobile and everyone else has service every day and ATT's is getting

Questions

 • Other Phones & Devices

107

1

0

Unable to make/receive voice calls

Since about March 3rd, I have been unable to make or receive calls. SMS and visual voicemail are unaffected. None of the solutions in any of the dozens of posts on this forum have worked. I visited an AT&T store on Monday, March 7th for service. The technician was very apologetic but he was u

Questions

 • Samsung

223

4

New Construction on divided property that has AT&T but it is not available to me

I have recently built a house and have been absolutely frustrated trying to get internet service (or any service) to my house. The parcel of land that is mine was given to me by my parents who have AT&T U-Verse at their address. I have not been able to explain this over the phone to anyone at AT

Questions

 • AT&T Internet Installation

153

8

0

Option to select network mode not available

I have an LG Phoenix 4, unlocked, and am using SpeedTalk for my carrier. SpeedTalk tells me that to resolve an issue with cell service intermittently failing until I restart, I need to switch my network mode from LTE to 3G/4G.  However, no network mode option is available under the Mobile Netw

Questions

 • Android

173

7

0

Wireless Service - Lack of 5g and weak 4g lte Signal

What is the process to report week or no coverage at a particular location? In addition, is there equipment to gain better reception (i.e. back in the days...microcell)? Currently, service is no 5g coverage and 1 or 2 bars 4g lte.

Questions

 • Network Coverage

410

4

0

Why can’t I use any apps On my Prepaid plan such as: App Store, iTunes, Snapchat, Instagram, etc.?

I have the $65 Prepaid plan with Autopay (which reduces to $45 a month). I had paid my bill on time and ever since then, my phone does not connect to any of these apps. It has been like this for a about 3 days after I’ve paid as if my phone has no service. But, I can receive and make phone calls and

Questions

 • Account & Usage

451

1

0

0

ATT Fiber In Oceanside

Oceanside, California has terrible internet, I mean, we can't even play video games without horrible lag and packet loss, as Cox is our provider. My whole neighborhood and im sure tons more of oceanside loves to play video games, but it makes it impossible unless we had att fiber! and thats why im h

Questions

 • AT&T Fiber Ordering

35

0

0

Not receiving group texts on iPhone

I stopped receiving group texts 3 days ago now. In cases where the group texts are not coming in it's clearly because of a mix of android and iOS phones. Things I've tried:restarting the phone - mostly useless, occasionally may grab a couple of texts from the multiple groups I'm inchanging the setti

Questions

 • Data & Messaging Features, Internet Tethering

1.7K

1

0

I am not able to send text messages, AND text messages from others rejects as "Server Reponse Error" on THEIR phone.

ISSUE: I receive an error message when sending text messages ("Message not sent"). When SOME people text me they also receive "Server Response Error," on their phone; however, SOME people do not get a rejection and I do receive their text message. I can receive text messages from SOME AT&T a

Questions

 • Data & Messaging Features, Internet Tethering

226

0

0

Closed

Round and Round and Round. This is going to get legal

Thank you Spoom2,   I called the number provided. Sedgwick apparently does not create claim numbers for damage. Their automated message machine tells me to call  800-288-2020.I called that number 3 times. The 3rd time I did eventually get a hold of a human (Blair).She was is billing or som

Questions

 • AT&T Phone Installation

49

1

0

AT&T Refusing/Unable to Activate SIM for Unlocked Samsung?

RE-POSTING this for others who may have the same issue, as AT&T made my original post private. I was mugged abroad and my phone was taken. We got a new SIM directly from the AT&T store within a few days (and reported the IMEI stolen), and I bought an unlocked phone while still abroad from

Questions

 • Samsung

80

0

Can't Access our ATT emails through Yahoo

We have always used Yahoo for our ATT email. Now whenever we try to sign in it immediately says logout successful and bounces between that blank screen and a page that starts with cprodmasx.att.com and just bounces back and forth.  how do we get to the actual sign in screen?

Questions

 • AT&T Internet Security

482

1

0

AT&T Fixed Wireless Internet Rarely Works

I have had the AT&T Fixed Wireless at my house for a few months now. When it works, it's awesome. For the past 3 days or so it hasn't worked. I had the issue a few weeks ago, a field tech came out, said nothing was wrong, and it magically started working again.    All the lights are green, even the

Questions

 • AT&T Internet Equipment

228

1

0

Lenovo 5g sim card not working again. Tablet only works at home on wifi?

Lenovo laptop says no cellular service, but it has a sim and i pay for cell data. sim card must not be working. ive called to no avail. fixed myself and now not working again.

Questions

 • Other Phones & Devices

215

2

0

Can AT&T look up an old phone number

I need to find an old phone number i had in 2007. i know thats a long time ago but i need this phone number so that i can recover my federal employer id number. the IRS has to have the phone number to look up the business that was associated with it. i really need to find out what my FEIN is beca

Questions

 • AT&T Phone Account

63

1

0

My phone Is not Stolen

I bought an iphone 13 pro max from a shop on 26 Aug 2022 and it was pin pack after i use it about a week it is showing in blacklist it is my phone and i bought it with full prize i have its going to remove from blacklist and unlock it to for carrier. I Hope you can solve this issue for me please i c

Questions

 • Community lounge

14

0

0

Internet Drops Multiple Times a Day

Hi, My DSL drops multiple times a day and I'm tired of it. Finding information to contact support is nearly impossible on your site so I'm on the forums complaining about it instead.  My drop lasts for about 60-90 seconds and then reconnects. I lose connectivity at least 3-4 times a day

Questions

 • AT&T Internet Equipment

135

12

0

Cannot call US local numbers while overseas

I'm in Austria now and while my ATT international plan allows me to have internet connection here I cannot make any phone calls back home. I can receive the calls only which is really strange. When trying to call I keep getting the voice message right away that the caller is not available and then i

Questions

 • Network Coverage

372

2

Phone used to work inside my office, now it doesn't

All of a sudden, this week while inside my office, I don't have any service. I have 2 bars and still cannot get any texts, email or phone service.  I have looked at all my settings and everything looks good. I brought my wife's phone to work today and hers doesn't work either...is there anythi

Questions

 • Apple

411

2

0

How do I split the internet connection coming from my main Uverse DVR box?

The issue that I am trying to solve is utilizing my internet connection via cabled connection (not WiFi) for multiple devices (i.e. a Smart TV and Nintendo Switch) to the main Uverse DVR box that I have setup for the main television in our den. The said main Uverse DVR cable box is receiving its sig

Questions

 • AT&T Internet Installation

357

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.