Hello I have temporarily moved to Israel for my job. I have found using my phone here very difficult without breaking the bank... I just want to use my phone normally but my phone doesn't work unless I am connected to wifi. I tried to get a SIM card here but ATT has locked my phone even though I hav

I submitted a device unlock request for sonim XP5700 about 4 weeks ago and forgot to confirm the request through my email it's saying links expired now, and when I recently tried to submit a new request it's showing me the error message above, please how can I get another new unlock request?

i recently got a LG G2 D800 (at&T) and i got a sim card kit at walmart for about $10 and my phone messed up, so i returned it and since i had gotten some more money while having the phone i went ahead and gotten the LG G3, but its was the LG G3 D855 (europe virsion) international unlocked so i knew

I'm leaving for Canada this Wednesday and the plan I bought now is ¥65 unlimited Max monthly plan. Do I need to buy a new plan with overseas data to ensure that I can access the internet in Canada?

Text messages from AT&T recently arrived at my unlocked 4G/LTE mobile phones, claiming that my device will stop working soon due to the elimination of 3G network by AT&T. It was indicated that a short list of limited make and models of devices would continue to be supported by AT&T in th

Because of the Coronavirus I was sent back home to Canada as I am an international student studying in New Jersey, and my phone plan does not work here. I decided it was not affordable getting the international plan or add on so I was going to cancel my prepaid, get a new Canadian phone plan while I

Hello, Soon, I'll be travelling to Canada for a week. I have a dual-sim (Microsoft Lumia 950XL) phone. While in Canada, I would like to continue to text and make/receive calls on my US phone number. Additionally, I would like access to cellular data while in Canada. I read:https://www.att.com/esuppo

Dear Sirs, before my travel to US I purchased AT&T PREPAID SIM, which I activated online and I bought 30$ month plan. That went well, but my phone is still not connected to the network and cannot be used. What did I miss or did wrong? Thanks for any advice.  

I am travelling for 2 weeks to Europe and have 2 prepaid AT&T lines.Is there an add-on for international data plan that I can opt for?

Hi, I've been in the States for some months and had an AT&T prepaid monthly plan for that time. Now that I'm back in Europe, I'd like to change my monthly plan but cannot access my AT&T account since I forgot my password. However, I also cannot receive any texts to update my password because I do no

I am currently on the AT&T PREPAID 25¢ a minute plan, and due to the current pandemic am stuck in the UK. I need to receive text messages, but my phone tells me I do not have any service. How can I get enough service to do this, given that AT&T in theory has coverage in the UK? Do I need to upgrade

I will be traveling internationally for several years starting in 2021. I plan to keep my phone number by continuing to pay for AT&T using an eSIM card on my iPhone XS, and then buying local SIM cards in whatever country I am in. Currently I have AT&T Prepaid as a physical nano SIM, but I want to kn

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

hello,( sorry for my english i'm french) i bought a microsoft surface 3 (AT&T locked) tablet on amazon ,as i saw that it was possible to ask for unlocking it for military and non AT&T customer (wich of course is my case being in france)i ve done the unlocking requet online altough i precised in my

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

I purchased my iPhone outright from AT&T in June 2020. I am in India for one week and purchased two roaming packages ($35 roaming package and $10 day pass) but neither work. I submitted an unlock request for my device and it was denied saying I haven't been on the AT&T network for 6 months.

Right now I am using Redmi Notel 11 Pro plus 5G phone in India. I am travelling to USA next month. I want to use the network service of AT&T. Will my phone support the 5G band of AT&T network provider.

Hi, I used to be an AT&T customer, had the service for 6 months, paid my device off in full already, and have had the device for 6 months now but I am still unable to unlock my device on the portal. I have no outstanding payments and am no longer in the US (and won't be returning for an extended

I was in the US for about 6 months and then I moved out of the country. I want to login to my account to cancel my auto-pay subscription since I no longer use the service. I cannot login to my account. I do not know my zip code and all I know is my phone number and my password (not user name). Can I

I’m very disappointed in ATT. I spent the whole summer in Europe and when we were traveling back to the U.S. our flight was canceled, so we needed to spend 20 hours in Amsterdam on august 6th. It was great news since we never have been there, so I needed to use the phone for the GPS. I hit the a