AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They

I ordered services for my new house on Feb. 28th 2018 and schedule my install for March 17th. I get my confirmation email. 2 days later I get an email from ATT (no call or anything) rescheduling me for Monday March 19th. I call the number because I’m not available. I had to call 3 times because no o

I just moved to a new home and was trying to move my account, but the previous owners apparently still have an active account at the address. When I called to move my service, the rep said that they have to cancel their account first. I have no way of getting in touch with these people so they can c

We have a Neighborhood Watch Camera currently in my yard with an OK picture, but I was told by Flock, the people who installed it, that it would work much better on the BellSouth Pole at the entrance ot the street. How do i get persmission for that? Its at the corner of Forestdale andHigh Point in S

I moved my family to Houston (Spring) in January and work from home. We started off with Xfinity because it's what we had in Florida and it was fine.  After missing 4 days of work in the first month because of internet issues and multiple technician visits, we cancelled Xfinity and switched to

I moved into a new build home in an established neighborhood. I've tried to call all the large internet service providers (including ATT) and my address does not show up on their system as available service. I'm sure this is only because this house is new and probably isn't updated into the system y

I live in rural Alabama. I have a 7 yo who homeschools but 85% old his work had too new done with physical books because we can't have a dependable connection. This mess is SO pathetic, he got an Xbox for Christmas but can't play it! For a year and a half the (Edited per community guidelines) THAT A

             im staying at a Sonesta Select hotel (boston/ danvers, ma location) and have direct tv with free hbo, but have free internet thru verizon.... SO... my question is... how do i go about getting to watch hbo max free on my laptop computer... either w/ or

Hey there - We just bought a new build house and I have an ATT box in my yard. The numbers on the box are L484, 13, D. I know the neighbors on my road have ATT service. How do I get this pulled to my house? I am willing to PAY for this to be pulled to my house. I would even be willing to pay for a d

I'm not a customer for U-verse right now, but AT&T was digging in my front yard to install a box for U-verse and in the process the technitians broke the water pipe 3 feet from the water meter between the meter and my house... 30 days later my water bill arrive in the amount of $1,170.00.. so I chec

1) I’ve already ordered a new Xfinity Internet Starter Kit due to the complete lack of effort from AT&T to make sure my family and I are able to use the Wifi service we have been paying AT&T for since 2014. Over the past month, not only has our Wifi been dropping every hour or so (requiri

My GFCI in my garage has been tripping every other day, even though I have only plugged in the AT&T Fiber Box / ONT. Also, I asked my electrician to check the wiring and make sure it was sufficient, and he replaced the GFCI with a brand new one, but the issue persists. Is there possibly an issu

Hello, We put in a request to get a telephone pole moved back in February and we have not heard anything back. I have an Intent Number that the joint pole desk gave us. It's been over a month. We are at a standstill in the construction of our home because of this issue. Who can I call to get help in

we switched to ATT fiber internet on 5/28/22. On the day it was installed the service technician said the utilities would be marked and someone would be in contact within a couple days and it would be buried within a week.  No one ever reached out, so a week after the installation I called to

We had Fiber Internet installed on 2/26/2022 and we were told that a crew would come out in the next 2 weeks to bury the cable. Someone did come out in that timeframe and said they were there to bury the cable.  They started to work and then left suddenly.  Nobody has been back since.&nbs

How do I get visual voicemail on my Samsung galaxy s10e (AT7&T branded SM-G970U). The Google Play App shows its not compatible with any of my devices  This page https://www.att.com/support/article/wireless/KM1009152/?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210928205608_AT%26T+Com

Just start AT&T internet service and technician installed BGW210-700 modem.I have two PC and one of PC is windows XP can not connect internet with Ethernet cable but the other PC windows 7 works .How can I connect XP PC for Internet.

Can I have my fiber optic cable attached to the top of my house I will build a Raceway in side straight to the basement where he can reconnect

I am moving to a new house in the 77632 area code. My neighbor has AT&T.All up and down my street there is at&t, but when I call or go online it says there is no service!!!! Is there a local number I can call to have someone come out and get me hooked up to AT&T? I want phone, TV amd int

AT&T installed new fiber service in my neighborhood, and during the process significantly damaged the main sanitary sewer line to my home as well as my lawn irrigation water lines resulting in house-wide backed up plumbing and back alley flooding.  I have attempted filing a property damage claim thr