After paying for deposit order how soon can I get installation

I'm currently Internet 50 & U-verse TV 300 customer (I recently signed up). I didn't know but I am eligible for AT&T Fiber at my address.1.- Can I upgrade to 1000 without extra charges?2.- If I upgrade to Fiber 1000, are they going to run real fiber to my home? I mean, I am not a tech savvy but I th

Hello, My fiber 100 mbps is going to be setup soon, and I opted to use my own modem/router. However, I don't know what to buy that will ensure an easy install with fiber (this is my first time). Does any one have some simple instructions and specs for a modem/router necessary to handle fiber?

Hi, I had a new AT&T installation done on my property in winter. The tech caused a water line break (which is fixed) and seems to have cut some wires. My sprinklers don't work.I did not try the sprinklers at that time of installation because it was winter. The water line damage was visible and was f

I scheduled an appointment for fiber hook up today for my condo in an MDU and when the installer came he told me that fiber had been laid to the building but the units had not been hooked up yet. They installed fiber to the building about 4 years ago and I've been waiting to switch over since then.

Fiber optic is in my neighborhood, but not to 5-6 houses. How do I get it to my house and the other homes? We are so close the boxes. Thank you.

we switched to ATT fiber internet on 5/28/22. On the day it was installed the service technician said the utilities would be marked and someone would be in contact within a couple days and it would be buried within a week.  No one ever reached out, so a week after the installation I called to

Fiber lines are being installed throughout our whole neighborhood. There were holes dug in yards without consent, then repaired poorly. Additionally spray paint to mark lines were left on sidewalks and driveways. How do we get support for someone to come out and repair yards and clean driveways/s

I applied online but the submission never went through and it took money from my bank

I moved from DFW to North Alabama 6 months ago. Internet and wireless service went from good to awful. I had Internet installed at my new residence and wires were left hanging from the outside of the house. I assume 5G is being installed in the area by the way my yard looks after them digging. In ad

I am moving next month and leased a home in Daly City 94015 - one block away from SF coast side - and did not even think of checking if there was Fiber in the area - assuming the whole Bay Area is pretty much covered at this point!? But nope, no fiber service, and no bars at all for AT&T cell s

AT&T was digging throughout my entire neighborhood. During the process a hole was drilled right through my sewer line. This caused water damage inside my home. I need help contacting someone to file a claim. Can someone please help me. I am calling the 1800-288-2020 number and I am not able get

I moved to SC in a new community, verified that there is service for AT&T and proceeded to transfer my service. The technician came to the new address and advised that there is no signal in the box and would have to open a ticket. That was on 6/28/23. Days went by with no update. I called to req

I live in a rural area with no available option for internet other than at&t, We currently have copper cables but the speeds cap at 10 mbs per second and it is not enough to support 3 people living at once, Neighbourhoods are being built all around me and are having fiber internet installed for

I do not live in a rural area, and this house was serviced by AT&T prior to me purchasing this home a few weeks ago but AT&T now refuses to send someone to install any form of internet service, (fixed wireless, DSL, cable,etc) My wife is a teacher and forced to work from home for quarantine she has

Yesterday, after a week and a half of waiting, the service technician did not show up for the 1-3 PM appointment. I received a text from an automated number saying that the technician is late but should arrive by 5 PM. Around 6:30 PM, I contacted customer service as I had still not heard anything

ATT isn't so interested in safety when it comes you. I had to beg, plead and basically threaten their bottom line before I could get them to come out and bury my internet line that was catching on every delivery truck that came into my driveway.  Today I noticed that they left a nightmare of m

I just had fixed wireless installed in my home. The installer put it in the basement toward the middle of the house. When I checked internet speeds, I noticed the speed near the modem was over 20 Mbps Download and only 8.42 Mbps in my office (where I need the speed). Is there a repeater I can use

I need more than the 4 existing ethernet ports that are on the Pace 5268AC. Any problems adding a splitter to one of the ports?  Will I need to change any of the Pace's settings?  Thanks in advance.

My system is outdated ARRIS NVG 510 and Belkin ... the battery is beeping, time to replace, what is the current set up? Thanks