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Question About The New Mobile Share Value Plans As Of 8-15-15 ( Calling To Mexico Feature )

If you currently have the 3 gig mobile share value plan do you automatically get the unlimited talk to Mexico feature added to your plan ( Like they did when they bumped it up from 2 gig to 3 gig) or do you have to upgrade to the 5 gig plan?

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2.7K

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Need help logging in with my AT&T U-Verse subscription to watch stuff on the FOX SPORTS 1 app

I’m trying to watch NASCAR races on the FOX SPORTS APP with my AT&T U-Verse television Username and Password but keeps saying wrong user Identification or wrong Identification and Password combination. What do I need to do to log in to watch the races on FS1 app?

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216

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Video Call S22 Ultra

Ever since I traded in my S20 for the S22 Ultra I have not been able to make Video calls. I made sure it's enable and everything. Does anyone know how to solve this? MY dad still has the S20 and he is on my plan. But I can't Video call him anymore, but he's able to call other people.

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214

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Wi-Fi Router Password Recovery

How can I recover the password for my wi-fi router?   [Subject edited for better exposure]

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6.1K

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Will my AT&T PREPAID service work in Asia?

I am going to Hong Kong for a week, I see the Asia plan is for calling TO countries in Asia, but I want to know if my AT&T PREPAID will work at all while IN Asia? Is there any way to allow it to connect to a network in HK?

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1.7K

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Nokia BGW320-505

I want to use a NetdumaR2 Gaming Router instead of my current Nokia BGW320-505. How do I make this happen?  

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1.7K

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Combining Individual Accounts to Family Share?

Hi, Within my family, there are 3 individual wireless accounts. I'm looking into the Family / Mobile share plan. What do I need to do to get the other 2 accounts into my account? Is this something that has to be done in stores or only online? Are there any additional costs or requirements? Thanks!

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9.4K

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Unknown phone number issue withprepaid set up??

I'm trying to do everything I'm trying to set up the phone with a prepaid card from AT&t on a AT&t phone and this phone that I'm using currently texting right now but they're saying that the phone has an unknown phone number and I'm trying to accumulate where do I get the phone number from t

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174

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BGW210 WPS disabling

I just got the bgw210 modem/router and can not find where to disable wps so I can use mac filtering. Help please?

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13.9K

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Reset to factory settings BGW210-700

I was subject to a phishing attack and let a scammer into my computer. I don't know if my router has malware but I want to reset as a precaution.

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Applying the lifeline benefit to my wireless account.

I have applied for the lifeline benefit and Been approved. But I’m not sure where I’m at in the process. When I called, I was told I would wait for a message to continue. While on the phone, the gentleman told me that the lifeline and ACP were both one program together and that’s not true as I’ve do

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3.4K

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Add a tablet to account

I have a tablet that has never been on this account. How can I add it? What info from the tablet is needed?

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7.3K

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What is safe mode and how did I get it on the screen?

What is safe mode and how did I get it on the screen?

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19.2K

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How to connect 2.4G Wi-Fi cameras to my 5G router?

I have bought new IP cameras and it only accepts 2.4G Wi-Fi, how can I connect them to my Arris 5G router?

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703

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Help with hotspot on child phone

I would like to know how to disable the hotspot capabilities on my child's phone. We have a plan that has unlimited data and use of hotspots, but as parents, we should be able to turn this on and off. From what I've looked into and seen, this may not be a possibility?

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5.7K

6

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How to setup two networks using the Arris BGW210-700

I would like to setup a another network that my secondary router would be connected to. I understand that support would be limited to the Arris modem/router which is ok. I should be able to configure the secondary router on my own. I've looked through a lot of documentation not to mention videos, ho

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1.4K

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change date

I have a CL2940 phone but because it is a leap year the date is not correct. I have tried following the instructions to change date but it never gives me the option. When I press menu/select it just tells me "play messages or answering sys. Can you help me?

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56

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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397

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Can AT&T unlock a non-AT&T phone?

I was told the phone I am trying to unlock is compatible with AT&T but however, I got an email stating that you can't unlock it or provide me with an unlock code because the phone isn't AT&T. I spoke with customer service last week and she said I could unlock this device. Please let me know what you

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5.2K

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LG G3 can't load music from PC

I'm trying to load music from PC to phone using USB cable. Cable is good, have tried using both ports on PC (ports always work). AT&T's tutorial says "To place the device into the correct USB mode, swipe down from the top of the screen and tap Charge phone, then tap Media sync (MTP)."Nothing like th

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1.4K

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